Emma Collins

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Emma Collins creates guides and tutorials about technology, sales, HR, digital marketing, and more. She's been writing articles on Windows, Android, Mac, iOS, social media, Saas, and gaming as a tech writer for over four years. Before her writing career started, Emma was an English language teacher and cultural ambassador in Hokkaido, Japan

Featured in: MUO Help Desk Geek Online Tech Tips Handy Recovery 7 Data Recovery 10x Travel

Emma Collins

Emma Collins creates guides and tutorials about technology, sales, HR, digital marketing, and more. She's been writing articles on Windows, Android, Mac, iOS, social media, Saas, and gaming as a tech writer for over four years. Before her writing career started, Emma was an English language teacher and cultural ambassador in Hokkaido, Japan

Featured in: MUO Help Desk Geek Online Tech Tips Handy Recovery 7 Data Recovery 10x Travel

Blogs written by Emma Collins

Employee Retention Statistics: Why Businesses Need...

Employee Retention Statistics: Why Companies Need to Pay Attention in 2024

Key Employee Retention Statistics Businesses Need to Know...

January 12, 2023
Help Desk vs. Service Desk...

Help Desk vs. Service Desk: differences & "1:1 Comparison"

In this guide, we analyze and compare help desk and service desk services and software...

May 4, 2022
Diversity Hiring: importance, strategies, mistakes...

The Complete Guide to DEI Hiring for 2025

Expert guide on diversity recruitment with DEI hiring practices, metrics, and mistakes to avoid

April 29, 2022
How to Build a Strong Organizational Culture...

What is Organizational Culture? Benefits, Types, and Development

Everything you need to know about organizational culture: its definition, importance, and more

April 23, 2022
How to Hire Employees in 2022 (Step-by-Step Guide)

How to Hire Employees in 2024 [Step-by-Step]

A Detailed Guide on How to Hire Employees in 2022

April 11, 2022
The ultimate guide on account management...

Account Management: what is it & best practices

Read this article to learn everything you need to know about account management plus best practices.

March 31, 2022
Building Customer Service Strategy in 2022...

Building Customer Service Strategy in 2024 (Step-by-Step)

We have outlined the steps you need to take to implement a successful customer service strategy...

February 17, 2022
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No Software Reviews written by Emma Collins
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