Started as a service-focused EOR, Borderless has remarkably embraced the SaaS model that revolutionized the global payroll space. They are likely the first major Employer of Record company to incorporate generative artificial intelligence into the mix. Through their in-house created conversational AI agent, Alberni, HR professionals anywhere can process payroll for employees and contractors in hundreds of countries. While many of these workflows can be done manually through the tool, they can also be processed more easily through Alberni— simply by having a chat with the conversational interface.

We got to see this live while speaking to Derrick Isaacson, CTO. Derrick’s team of engineers trained Alberni to tackle tasks like employee agreement generation and onboarding in a way specific to each worker’s local laws and regulations. Alberni feeds on a myriad of data sets and each jurisdiction’s latest employment norms, so HR professionals can use it to draft documents and automate tasks that usually take hours in a matter of minutes.

Yet, while visionary and bold in their use of AI, Borderless still make the cut for this selection due to their range of features, reasonable pricing, emphasis on customer service, and the overall philosophy behind the product. We appreciate that their service-oriented approach is ever present in their software tool. For instance, in something as straightforward as the fact that teams don’t need to pre-fund payroll to use the product and ensure their team members are paid on time and in their currency.

Borderless may seem like a relative newcomer to the software-enhanced EOR space. They’re a smaller company compared to some of the more famous names in this space, but that’s perhaps part of what makes them agile and capable of disrupting what was already an edgy marketplace. Their offering is up to par with the major players, and their bet on AI is at least worth consideration if you’re looking to employ people in the territories they currently cover.