Introduction

We spend hundreds of hours researching the best HR and recruiting software so you don’t have to. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. However we may earn a small fee if you click on vendor links on this page.

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Matter Versus the Competition

Matter is unique in that its engagement tool works right inside Slack and Teams. For a plugin-type tool, it’s notable that it enables companies to automatically reward survey completions with coins, which employees can later redeem for gift cards, donations, and numerous other rewards.

If you're ready to get a Matter demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Ratings

Ease of Use

Best For

Key Differentiator

Price

$3/mo

Free Trial

Yes

PROS

  • Option to reward survey completions with redeemable Matter coins.
  • Pulse Survey delivered and responded to right in Slack or MS Teams.
  • Pulse Surveys use real-time data from a library of 100 questions to provide insights on cultural categories.
  • Survey recipients won't see the same question twice within 90 days.
  • Real-time anonymous feedback with custom notifications.
  • Affordable and transparent plans with discounts for non-profits and schools.

CONS

  • To use Matter, you must have either Slack or Teams installed.
  • At this time, the vendor doesn't allow the Pulse Survey questions to be editable.
  • Pulse surveys are only available on the highest-priced plan.

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Matter Review

If you’re eyeing a solution that effectively engages employees within Teams or Slack, you wouldn’t want to miss out on Matter. With this tool, you can deliver your Pulse Surveys right within Slack or Teams so your employees can finish them within either of these communications platforms—no need to log in to or learn a separate app.

But that’s only part of the reasons we love this tool. Another reason is its unique approach to encouraging survey participation. Matter is the first solution we've found that rewards completed surveys with "Matter coins," which can be redeemed for gift cards, donations, or custom company rewards. We can imagine a notable difference in how team members engage with surveys with this feature contribution.

Another big plus we found was how it handled feedback and updates. We could choose who to give anonymous feedback right away, and there's a weekly digest of company stats shared privately through Slack or Teams, which is a great way to stay connected and informed.

Matter’s Pulse Surveys provides a library of 100 questions across multiple engagement categories; however, we're hoping for a bit more flexibility here. As of now, there’s no way to edit the questions. You’ll have to stick with what the system has built out instead.

Also, a word of caution for those considering the free plan of this engagement tool: the plan barely touches the survey element and focuses mostly on recognition. It also limits historical analytics data to only 30 days. To access Matter’s pulse surveys, you'll need to upgrade to the highest-priced plan.

Who shouldn't buy Matter

Matter Customers

4,700+ organizations, including SIEMENS, Microsoft, and Sephora.

Matter: Employee engagement inside Slack and Teams
visit Matter

Matter Key Features

Matter Key Integrations

Matter Pricing

Matter pricing ranges from $0 to $5 monthly, with a 30-day free trial (no credit card required).

Matter is Best For

SMBs seeking a solution to engage employees within Teams or Slack.

How has Matter Changed Over Time?

Matter Implementation

Matter Customer Success

About Matter

Company HQ

Number of Employees

Year Founded

Amount Raised

FAQ

Matter Alternatives

Eletive

Intelligent engagement solution for mid-sized and large orgs

Popularity score
/ 5
user score
4.5 / 5
Product score
4.1 / 5
Deel

For orgs seeking to improve the payroll experience of their distributed teams

Popularity score
4.2 / 5
user score
4.6 / 5
Product score
4.5 / 5
Connecteam

Ideal for mid-size companies seeking a mobile-first employee engagement system

Popularity score
4.6 / 5
user score
4.6 / 5
Product score
4.3 / 5

Review Methodology

We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given software category. Check out this guide to learn how we evaluate vendors before featuring them in our buyer guides.

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