SmartRecruiters Expert Review, Pricing, Alternatives - 2024

Written by
Phil Strazzulla
HR Tech Expert, Harvard MBA, Software Enthusiast
November 13, 2024
Contributing Experts
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SmartRecruiters

4.2 (781)
SmartRecruiters
SmartRecruiters

Introduction

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SmartRecruiters Versus the Competition

SmartRecruiters' enterprise-grade talent acquisition suite goes beyond applicant tracking; it's got solutions for candidate sourcing, assessment, and engagement, as well as native collaboration and AI tools.

If you're ready to get a SmartRecruiters demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Ratings

4.2

Ease of Use

Best For

Key Differentiator

Price

Custom Pricing

Free Trial

Yes

PROS

  • SmartRecruiters has a built-in candidate assessment and skill testing module that allows you to predict cultural fit, future performance and retention, without needing to integrate third-party solutions. 
  • SmartRecruiters provides features for offer management. You can create offer letter templates, share them with successful applicants, and collect their e-signatures from any device using SmartRecruiters’ DocuSign integration.
  • Speaking of integrations, SmartRecruiters has pre-built integrations with over 500 HR solutions and job boards. You can also ask SmartRecruiters’ team to build additional integrations for you if it doesn’t integrate with products in your tech stack.

CONS

  • SmartRecruiters’ pricing isn’t transparent. Interested users have to go through the sales team to receive a quote. Users are also not able to create trial accounts on their own. 
  • Users have reported a steep learning curve and that the UI takes time to get used to. Some users have also reported that the system can be slow and glitches at times.
  • The reporting feature doesn’t always retrieve data accurately. Some users have also complained that report customizations and KPI tracking capabilities are limited.
  • Candidate filtering is quite limited. As it stands, only basic options such as degree, location, gender etc are provided.

SmartRecruiters Alternatives:

Greenhouse

Greenhouse is a feature-rich ATS best suited for midsize and large teams. In addition to advanced scheduling, workflow customization, and numerous seamless HRIS integrations, the platform also includes a well-liked onboarding feature.
Popularity Score
4.5 / 5
User Score
4.4 / 5
Product Score
4.6 / 5
Visit Website

Greenhouse

Greenhouse is a feature-rich ATS best suited for midsize and large teams. In addition to advanced scheduling, workflow customization, and numerous seamless HRIS integrations, the platform also includes a well-liked onboarding feature.
Popularity Score
4.5 / 5
User Score
4.4 / 5
Product Score
4.6 / 5
Learn More

Pinpoint

A lot of ATS platforms don’t deliver on their claim to be user-focused, but Pinpoint does. With a sophisticated, sleek look and an intuitive interface, they clearly know great software is a mix of form and function.
Popularity Score
4.6 / 5
User Score
4.4 / 5
Product Score
4.5 / 5
Visit Website

Pinpoint

A lot of ATS platforms don’t deliver on their claim to be user-focused, but Pinpoint does. With a sophisticated, sleek look and an intuitive interface, they clearly know great software is a mix of form and function.
Popularity Score
4.6 / 5
User Score
4.4 / 5
Product Score
4.5 / 5
Learn More

BambooHR

We love how this ATS operates within Bamboo’s larger HR Suite. We found seamless workflows between the ATS and other core HR features. The simplicity makes for ease of use, and helps ensure compliance.
Popularity Score
4.5 / 5
User Score
4.5 / 5
Product Score
4.4 / 5
Visit Website

BambooHR

We love how this ATS operates within Bamboo’s larger HR Suite. We found seamless workflows between the ATS and other core HR features. The simplicity makes for ease of use, and helps ensure compliance.
Popularity Score
4.5 / 5
User Score
4.5 / 5
Product Score
4.4 / 5
Learn More

VidCruiter

VidCruiter is known chiefly for video interviews, but the platform also offers a solid ATS solution and Quick Apply, a hit feature with both TA teams and candidates.
Popularity Score
4.1 / 5
User Score
4.5 / 5
Product Score
4.2 / 5
Visit Website

VidCruiter

VidCruiter is known chiefly for video interviews, but the platform also offers a solid ATS solution and Quick Apply, a hit feature with both TA teams and candidates.
Popularity Score
4.1 / 5
User Score
4.5 / 5
Product Score
4.2 / 5
Learn More

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SmartRecruiters Review

SmartRecruiters is a talent acquisition software that helps medium and large-sized companies attract, engage and hire suitable candidates. It features a drag-and-drop career site builder so you can quickly create career pages that showcase your employer brand and list available positions, a built-in CRM that helps you continuously engage candidates, and targeted ads so you can reach specific talent. Like most applicant tracking systems, SmartRecruiters also allows you to post jobs to multiple job boards and build an internal talent pool of promising candidates.

After candidates apply for your positions, SmartRecruiters lets you track the status of their applications from a single dashboard. This dashboard lets you see which candidates have been interviewed, hired, rejected etc. You can also screen candidates through customizable forms, and evaluate their cultural fitness, competence, and more through SmartRecruiters’ built-in assessments and skills tests.

We like that SmartRecruiters has an AI-powered talent matching feature that automatically searches your talent pool, screens promising candidates and recommends the best candidates for your open positions. Another thing we like about the platform is that it allows you to create offer letter templates and share them with successful applicants. Do note however that SmartRecruiters doesn’t have document signing features built-in, but you can still collect candidate e-signatures by integrating SmartRecruiters with third-party solutions like DocuSign.

Who shouldn't buy SmartRecruiters

SmartRecruiters isn’t the right fit for small businesses with infrequent hiring needs.

SmartRecruiters Customers

SmartRecruiters is used by thousands of companies, including Ikea, Visa, LinkedIn, Equinox, and Skechers.

SmartRecruiters: Excellent ATS for Enterprise
visit SmartRecruiters

SmartRecruiters Key Features

  • Career site: SmartRecruiters allows you to create custom-branded career pages via its drag-and-drop enabled builder. You can also enable job alerts for candidates, use the job widget to quickly add jobs, and launch an employee portal for your current employees to see available jobs within your organization that they can apply to. 
  • Candidate sourcing: Cast a wide net with SmartRecuriters’ CRM and recruitment campaigns, reach specific talent with targeted ads, post jobs to multiple job boards, and build an internal talent pool of promising candidates. 
  • Applicant tracking: After candidates apply for your positions, SmartRecruiters lets you track the status of their application from a single dashboard. This dashboard lets you see which candidates have been interviewed, hired, rejected etc.
  • Candidate screening: Customize job application forms, and evaluate candidates thoroughly with fully-integrated assessments and skills tests that predict cultural fit, future performance and retention, without third-party integrations. The platform also has pre-integrated background and reference checks. 
  • Offer management: Create offer letter templates, share them with successful applicants, and collect their e-signatures from any device using SmartRecruiters’ DocuSign integration. 

SmartRecruiters also has features for: 

  • Recruitment marketing
  • Candidate experience management
  • Collaborative hiring
  • Reporting and analytics
  • Mobile access (Android and iOS)

SmartRecruiters Key Integrations

SmartRecruiters has over 570 pre-built integrations with several job boards and HR solutions, some of which Indeed, Gem, Talent.com, CodeSignal, VidCruiter, Checkr, Bob, and more. They also have an open API allowing users to plug in several custom solutions.

SmartRecruiters Pricing

The pricing of SmartRecruiters' plans isn't disclosed upfront. Contact a sales rep to get a custom quote.

SmartRecruiters is Best For

SmartRecruiters is best suited for medium and large sized companies.

How has SmartRecruiters Changed Over Time?

SmartRecruiters Implementation

SmartRecruiters has a team of in-house experts that conduct in-depth consultations and aid new users with product implementation. They also offer customized training and workshops to onboard users quickly.

SmartRecruiters Customer Success

SmartRecruiters has a knowledge base, product tutorials, ebooks, and whitepapers that are accessible 24/7. They also offer admin certification and support services on-demand.

About SmartRecruiters

Our simple goal is to make hiring easy. To help businesses get the talent they need to succeed. And to help people find a job they love. Everyone is incredibly frustrated by how hard it is to find amazing talent. We share that frustration. Recruiting is a fragmented, opaque process undermined by outdated technology that turns off candidates and hiring managers. Now, imagine a world where it’s easy to find great candidates, it’s easy for people to show interest in jobs, it’s easy for hiring teams to collaborate, and your recruiting vendors are just a click away.

Besides the HQ, they also have offices Washington, Poland, Germany, UK, France

Company HQ

San Francisco, California

Number of Employees

600+

Year Founded

2010

Amount Raised

SmartRecruiters has raised a total of $225M over 6 funding rounds.

FAQ

SmartRecruiters Alternatives

Greenhouse

Best for collaborative hiring at midsized to large teams

Popularity score
4.4 / 5
user score
4.4 / 5
Product score
4.6 / 5
Pinpoint

Best for in-house TAs with strong user-centric mentality

Popularity score
4.7 / 5
user score
4.4 / 5
Product score
4.5 / 5
BambooHR

ATS nested in HRIS, best for mid-sized businesses

Popularity score
4.5 / 5
user score
4.5 / 5
Product score
4.4 / 5
VidCruiter

Ideal for large enterprises with at least 100 hires per year

Popularity score
4.5 / 5
user score
4.5 / 5
Product score
4.2 / 5
Workable

ATS with AI-powered sourcing tool

Popularity score
4.5 / 5
user score
4.5 / 5
Product score
4.5 / 5
SparkHire

Best for SMBs seeking video interview features besides ATS

Popularity score
4.6 / 5
user score
4.8 / 5
Product score
4.8 / 5
ClearCompany

Highly flexible for midsized and large teams

Popularity score
4.4 / 5
user score
4.5 / 5
Product score
4.3 / 5
Manatal

Very affordable ATS, works both for corporates and agencies

Popularity score
4.4 / 5
user score
4.7 / 5
Product score
4.2 / 5
VIVAHR

Well-designed ATS, strong bet for mid-market orgs

Popularity score
/ 5
user score
4.6 / 5
Product score
4.1 / 5
JazzHR

Ideal for organizations with 5 to 500 employees

Popularity score
4.3 / 5
user score
4.3 / 5
Product score
4.5 / 5

Review Methodology

We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given software category. Check out this guide to learn how we evaluate vendors before featuring them in our buyer guides.

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