HireVue is a pioneer in the video interviewing software space and stands out from its competitors for its AI-powered on-demand interviews that helps recruiters conduct the initial screening of candidates.
Ratings
Ease of Use
Best For
Key Differentiator
Price
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PROS
- HireVue is very useful when it comes to screening a large number of job candidates in a short frame of time. Its virtual assistant can do an initial screen of applicants on its own, leave messages for them, and get responses in return. All of this frees up recruiters’ time.
- It has a great on-demand interviewing feature. Recruiters can sit and watch candidates’ interviews as per their convenience. The ability to change the speed of the interview while watching can also help recruiters save time.
- Their implementation team and customer support is extremely responsive or in the words of a Global Talent Attraction Director, “I love the support, tenacity and just constant desire to do the right thing. They take the time to understand our business and I never feel like it is a ‘catch and release’ relationship that is so common in this space”
CONS
- HireVue is not very affordable compared to its alternatives, especially when you factor in the functionality. Their pricing plans are geared towards companies with at least 2500 employees and even then, you only get a small set of features.
- HireVue does not have a lot of integration partners and the range of software it integrates with is also very limited (mostly ATS).
- Too much automation can at times lead to unwanted candidates. For instance, the asynchronous interview feature can allow candidates to adjust their responses in order to fit the job criteria. However, HireVue wouldn’t screen such candidates out and your company may need human intervention to pick up on visual cues and body language.
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Designed to automate workflows and make mass hiring easy, HireVue is a hiring platform that has solutions for video interviewing, building interviews, assessments, scheduling, AI recruiting, and text-powered recruiting. It integrates with most companies’ tech stacks to reduce redundancy and double-entry of data.
One of the key benefits of video interviewing is the ability to conduct asynchronous interviews, a feature that HireVue offers alongside regular live interviews. Your candidates don’t need to download an additional app and they could also take the interview from their mobile phones. To create interviews, you can choose from over a thousand job-specific interview guides that are backed by organizational psychologists. Their team of organizational psychologists also works with you to create talent assessments, psychometric tests, and coding tests.
To speed up your hiring, you can make use of HireVue’s virtual hiring assistant that operates via text and converses with the candidates to address their questions and guide them towards their next step in the hiring process. This conversational AI can be used for scheduling, managing hiring events, and helping prospective candidates find a relevant position at your company. Compared to other conversational AIs in the market though, we found their AI assistant lacking human touch and addressing itself as a virtual assistant outrightly, which might discourage a candidate to converse with the AI and ask questions.
We use HireVue for our hiring process, particularly for screening and interviewing candidates. As you may know, it is best known for its video interviewing capabilities, which is our primary use case. HireVue also provides AI-driven assessments after interviews to help identify candidates we should move forward with. From initial screenings to final interviews, HireVue has become an essential tool in our recruitment strategy.
- The interview process is much faster because of on-demand video interviews.
- The AI-powered assessments help us screen applicants more efficiently.
- The platform allows our hiring team to share feedback and review video interviews at their own pace.
We didn’t have a tool to organize and conduct interviews, so everything was done manually. As our company grew, we needed a tool that specialized in the hiring and interview process. That’s how we came across HireVue. We have used it for roughly 18 months, and it has been especially helpful for remote workers and interviews.
- There are limitations in customizing the interview experience, such as question formats and candidate feedback workflows.
- For a small company like ours, the platform can be expensive.
- It is not as intuitive as expected, and new users may take longer to get familiar with it.
HireVue stands out from competitors by prioritizing video interviewing and AI-driven candidate assessments. Its main selling point is the ability to conduct pre-recorded interviews, eliminating the need for employees to schedule and conduct live interviews. This significantly reduces the time spent on the interview process.
When selecting a video interviewing tool like HireVue, it’s important to consider factors such as interview flexibility, AI capabilities, pricing, and integration with existing systems. If you have a high volume of applicants, AI-driven video interviews can save your team significant time compared to manual screenings.
Cost is another key factor, as the platform can be expensive. Be sure that the time saved justifies the investment.
Initially, HireVue focused on pre-recorded video interviews, analyzing keywords to determine candidate suitability. Now, it includes AI capabilities that summarize and recommend candidates based on overall interview performance, making the software more similar to a real human interview experience. This improves both company efficiency and the candidate experience.
HireVue is an excellent choice for companies with high-volume hiring needs or global recruitment efforts. Its video interviewing capabilities help save time and provide alternative interview options.
HireVue may not be the best fit for smaller companies with low hiring needs. Additionally, if all interviews are conducted in person, this tool would not provide much value.
When used effectively, HireVue can help create a more comprehensive candidate profile before they enter the interview process. As part of recruiting, HireVue was used daily to screen and assess candidate competencies before advancing them to the interview stage. Workflows included various stages of the transition from sourcing to interviewing.
The tool also helped integrate multiple recruiting processes, allowing the team to focus on refining interview question design.
- HireVue can create a comprehensive candidate profile far beyond what a resume can offer before a recruiter schedules an interview.
- It offers significant customization options to tailor the interview experience.
- The tool provides consistency, control, and structure in the screening process to help reduce bias in hiring.
I have extensive, multi-faceted experience with HireVue. I have used HireVue as an interviewee, a consultant, and an administrator for approximately four to five years. The key challenge HireVue addresses is straightforward: candidate screening.
HireVue provides a solution that allows candidates to record and answer preliminary interview questions—often in video format—to streamline the recruiting process. At the time, my organization faced high turnover and needed to optimize the recruiting pipeline. Clients often have similar concerns.
- HireVue can be extremely expensive.
- The interface could be improved, especially given the price.
- More advanced administrative features for analytics and unique recruiting needs would be beneficial.
HireVue was one of the first platforms to focus on video screening and has established a strong reputation in this niche. AI-driven competitors such as Modern Hire, Spark Hire, and VidCruiter are emerging with advanced profiling capabilities, integrating non-video assessments and modern interfaces. It's difficult to predict which will lead the market.
HireVue takes a more measured approach, likely due to concerns about AI-driven bias in recruiting. While I appreciate the advanced features offered by new AI screening tools, I worry that recruiters might rely too heavily on them instead of using them as a supporting tool. This concern makes HireVue's approach appealing.
- Determine your budget and expected ROI for an automated video screening tool.
- Assess the volume, frequency, and complexity of your recruiting needs.
- Consider how you want to manage the candidate experience throughout the hiring process.
HireVue has been somewhat slow to evolve over time. However, this might not necessarily be a drawback, as the platform remains focused on its core features. There is still room for improvement in terms of interface customization and feature enhancements.
Large organizations with high recruiting volumes, particularly those dealing with high turnover, seasonal hiring, or blue-collar workers.
Small to mid-sized organizations that prioritize a more personalized recruiting experience, hire infrequently, or do not see a clear return on investment from automated video screening.
To create interviews, we selected from over a thousand job-specific interview guides developed by their team of organizational psychologists. These psychologists also worked with us to design talent assessments, psychometric tests, and coding tests tailored to our needs. The platform’s conversational AI supported scheduling, managing hiring events, and helping prospective candidates identify relevant positions. Using HireVue’s Interview Builder, we created structured interview questions, templates, and evaluation guides. We used HireVue daily for a month before switching to another solution that better fit our needs.
- It is highly effective for screening large numbers of job candidates quickly.
- The on-demand interviewing feature is excellent.
- Customer support is extremely responsive.
My organization sought to automate the interviewing process and decided to start with HireVue without conducting extensive research. One of the key benefits of video interviewing is the ability to conduct asynchronous interviews, a feature that HireVue offers in addition to live interviews. Candidates didn’t need to download an app and could take the interview directly from their mobile phones. The tool simplified the process of screening a large pool of candidates efficiently. We used this tool for about a month but switched to a more affordable alternative soon after.
- It is not very affordable compared to its alternatives.
- The number of integration partners is limited, and the range of software it integrates with is also narrow.
- It does not effectively screen unwanted candidates, requiring human intervention to assess visual cues and body language.
HireVue was the first virtual HR assistant for video interviewing and set the standard for this type of tool. However, its price is significantly higher than many of its competitors, which makes it less appealing for organizations seeking cost-effective solutions.
Price is a major criterion when evaluating this type of tool. Consider the specific features your organization needs and whether HireVue’s offerings align with those expectations. While HireVue has great features, the cost may not justify its use for smaller organizations.
I don’t believe it has evolved significantly to meet users’ needs.
- Large enterprises with frequent hiring needs.
- Companies with over 7,500 employees that can justify the cost of the tool.
- Smaller organizations with fewer than 7,500 employees, as the price is not affordable.
- Businesses that prioritize cost-effective solutions over extensive features.
VidCruiter
VidCruiter
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Spark Hire
Hireflix
Hireflix
Jobma
Jobma
Criteria
Criteria
HireVue is designed specifically for companies with 2500 employees or more. Although they’re open to getting demo and custom pricing requests from smaller companies, we’re not sure if smaller teams with budget constraints would benefit from this software, when cheaper alternatives are available in the market.
HireVue has customers in a variety of industries ranging from aviation to retail. Some popular names include Amazon, Unilever, Vodafone, Beacon Health System, SmartLynx Airlines, The Co-operative Bank, and National Safety Apparel.
- Video interviewing software: This tool comes with both live interviewing and on-demand interviewing features. You could integrate it with your ATS and standardize your interviews to reduce bias.
- Interview builder: With HireVue’s Interview Builder tool, you can create structured interview questions, templates, and evaluation guides. To calibrate interviews, hiring teams can access HireVue’s team of organizational psychologists.
- Interview assessments: With the help of organizational psychologists, you can create and monitor talent assessments and game-based psychometric tests. If you’re recruiting technical talent but are yourself a non-technical recruiter, you can make use of the auto-scored coding assessments as well. After the test taker completes their assessment, you could make use of HireVue’s library of competencies to see how a candidate measures on various aspects.
- Virtual assistant: HireVue has a text-powered recruiting assistant that chats with candidates to find the most relevant job for them. Once a candidate has applied for a job, the virtual assistant continues conversation with them on WhatsApp or text.
- Scheduling: HireVue automates interview scheduling with the help of its virtual assistant and goes back-and-forth with candidates on your behalf. It allows candidates to self-schedule and reschedule as well as sends invitations and reminders for interviews.
- Hiring events: You can pre-set your calendar for hiring events like career fairs, super days, and graduate hiring. Once you’ve set up your calendar, HireVue lets your candidates self-book for the event.
HireVue integrates with a handful of third-party software, mostly Applicant Tracking Systems (ATS). Familiar names include Microsoft, Workday, Greenhouse, SAP, iCIMS, IBM Kenexa, and Eightfold AI.
HireVue has two pricing plans:
- Essentials: This plan starts at $35,000 per month for a company with 2500-7500 employees. It includes live and on-demand interviewing features, custom branding, and single language configuration.
- Enterprise: This plan is suitable for companies with over 7500 employees. Pricing is custom and you would have to request a demo to receive a quote. In addition to all the features of the Essentials plan, this plan comes with scheduling, chatbot, pre-built ATS integrations, analytics, among others.
Large enterprises who frequently have hiring needs.
When you sign up, you get a professional services team as your change management partners. This team not only helps you properly implement HireVue but also helps your company’s hiring team make the most out of your investment by training you to achieve your goals. The timeline for implementation depends on your workload and you’ll have to contact their team to get an accurate estimate.
HireVue supports their customers in a variety of ways; they have resources like blogs, case studies, ebooks, guides, reports, video content, and webinars to help their customers set up for success. They also provide 24/7 customer support in over 20 different languages and an online help center with detailed walkthroughs.
With the mission of democratizing the process of hiring, Mark Newman, a then-20-year-old college student launched HireVue as a video interviewing platform along with his co-founders. Being one of the first few companies in the HR tech space to popularize the concept of structured video interviews, HireVue generated most of its revenue by selling webcams in its early days.
Over the years, HireVue has morphed from being a new, disruptive force to a recognized market leader and now has more products for recruiters than just video interviewing.
Company HQ
South Jordan, Utah, United States
Number of Employees
390+
Year Founded
2004
Amount Raised
HireVue has raised $93 million in over six rounds of funding, the latest of which took place on October 15, 2019.
FAQ
Is HireVue a video interviewing software?
HireVue is an AI-driven hiring platform that has solutions for video interviewing, scheduling, and assessments.
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