10+ Best Restaurant Scheduling Software & Apps in 2025

I appreciate that it has all of the functionality you would expect from a scheduling system for a very reasonable price. As an admin, I like that I can see who is out on leave, any pending time off requests, and who is running late all at a glance. It also has a few additional features that you would not expect that are nice, such as announcing birthdays and anniversaries.

We purchased Deputy in December 2020 and are still using it for our global hourly team members. We needed to be able to have a scheduling application that worked with different shifts and time zones. Additionally, we needed it to integrate with BambooHR, since BambooHR does not have its own native scheduling application. The integration we needed was one that would push approved work time and paid time off over to BambooHR to be included in the US payroll. Other considerations included needing to allow shift swapping and needing to have different time off types for different groups of employees.

I highly dislike the fact that they do not seem to prioritize maintaining their integration with BambooHR. We've put in multiple help tickets over the course of more than a year trying to get the sync issues resolved, and it always goes nowhere. The reason this is a big deal is that people's approved hours and time off requests and balances are not being pushed over to the HR/Payroll system. This creates confusion for employees and has even resulted in people not being paid correctly more than once. So we no longer even bother relying on the integration and just assume it won't work properly and enter everything manually. The poor customer support on this issue combined with the lack of resolution is why we are actively evaluating alternative solutions.

Deputy has more functionality and customization than a solution like WhenIWork, and it's more likely to comply with timekeeping requirements for employees than something like Toggl which is designed for contractors. Deputy does not allow you to manage occurrences and warnings based on your company's time and attendance policy like TeamSense.

Make sure you consider the type of workforce and what wage and hour laws apply to them, including recordkeeping requirements, overtime criteria, maximum workweek, etc. Confirm that the system you're going to purchase is capable of complying with the requirements. Make sure the system you purchase will play nice with your other tools and is not redundant. Solicit feedback and gain buy-in from key stakeholders like supervisors/managers, IT, and Accounting before selecting a system.

Honestly, it seems to function the same as it did 2+ years ago. And the customer service has not gotten any better.

It works best for small to mid-sized organizations with compatible payroll systems.

1. User-friendly interface in both the app and the web-based platform
2. Easy to manage a high-volume of team members
3. Solved our problems of needing a centralized scheduling system for multiple locations and a reliable time-keeping app

I utilized when-i-work while employed with JAG Physical Therapy. I have 8 months' experience utilizing the system. It was purchased to be a schedule management system to schedule, track time and attendance, and communicate with our hourly employees. The pain points leading to purchase included a need for an all-access central scheduling system that can accommodate multiple site locations. The key benefits included the ability to keep track of time off, employee availability, and manage shift swaps with a few clicks.

1. The chat feature is clunky. We chose to utilized WhatsApp instead for security purposes
2. Difficulty with integration into ADP payroll system
3. Various aspects of the clock in/clock out logistics, with GPS tracking. This led to extra work when people forgot to clock in or out and had to manually enter

I preferred When-I-Work's App vs Deputy, however preferred the web-based interface of Deputy. It was easier to find settings for changes, easier to copy and duplicate shifts in a series with customization.

1. Cost - When-I-Work is an affordable choice for what you get
2. Other systems in your workplace - check for the ability to integrate
3. Comparison of chat features vs other options - have to find what works best for you. Would be better if when-i-work was encrypted.

It became more user-friendly over the 8 months I utilized the app. The customer service team was helpful in solving challenges that arose.

Any multi-location entity

I can tell you that there are several things that I really like about the software. Here are a few of the main pros:

1. Ease of use: 7shifts is very intuitive and easy to use, even for someone who is not tech-savvy. The interface is clean and simple, and the features are well-organized and easy to access.

2. Flexibility: 7shifts is highly customizable, which has been great for us as we have a large and varied workforce. We can set up our scheduling rules and preferences, and the system automatically generates optimal schedules based on our needs.

3. Communication: 7shifts has greatly improved our communication with our team. We can easily send messages and announcements to our employees through the app, and they can quickly and easily request time off or shift swaps. This has helped to reduce conflicts and improve morale among our team.

Overall, I have found 7shifts to be a great solution for managing our scheduling and time-tracking processes. The ease of use, flexibility, and communication features has been particularly helpful, and I would highly recommend it to other organizations.

Our organization purchased 7shifts in order to streamline our scheduling and time tracking processes. Prior to using 7shifts, we were using a combination of spreadsheets and paper schedules, which was time-consuming and often led to errors or conflicts. We were looking for a tool that would allow us to easily create and manage schedules, track employee hours, and communicate with our team.

One of the key benefits of using 7shifts has been the ability to quickly and easily create schedules, even for a large and varied workforce. We can customize our scheduling rules and preferences, and the system automatically generates optimal schedules based on our needs. We can also easily communicate with employees through the app, and they can quickly and easily request time off or shift swaps.

Another benefit has been the time tracking feature, which has helped us to track employee hours and ensure compliance with labor laws accurately. We can easily view and export timesheets, which has streamlined our payroll processes.

Overall, we have been using 7shifts for about a month, which has been a game changer for our organization. It has saved us time, reduced errors and conflicts, and improved communication with our team.

There are a few things that I think could be improved about the software. Here are a few cons:

1. Glitches: Like any software, 7shifts occasionally has glitches or bugs. While these are usually resolved quickly, they can be disruptive to our operations when they occur.

2. No GPS tracking: 7shifts does not offer GPS tracking, which can be a downside for organizations with mobile or remote employees who need to track time and location.

3. Mobile app limitations: While the mobile app is useful for checking schedules and communicating with employee’s on-the-go, it can be a bit clunky and slow at times. It would be great to see some improvements in this area.

Overall, while there are a few things that I think could be improved about 7shifts, I still find it to be a great solution for managing our scheduling and time-tracking processes. The pros outweigh the cons for us, and we have been very satisfied with the value we have received from using the software.

• In my experience, one thing that sets 7shifts apart from its competitors is its focus on the restaurant industry. While other scheduling and time-tracking software options are more general-purpose, 7shifts is specifically designed to meet the needs of restaurants, with features like shift swapping, time off requests, and menu item tracking.
• Additionally, I have found that 7shifts has a more user-friendly interface than some of its competitors, which makes it easier to train new employees on how to use the software. The scheduling process is also very intuitive and easy to use, which has helped us to save time and reduce scheduling errors.
• In terms of similar tools that I have used, I have found that 7shifts compares favorably to other scheduling and time-tracking software options. While there are certainly other good options out there, we have found that 7shifts meets our needs well and provides good value for the cost.
• Overall, while there are certainly other scheduling and time-tracking software options available, I believe that 7shifts is a strong choice for organizations in the restaurant industry. Its focus on this industry and its user-friendly interface set it apart from some of its competitors, and we have been very satisfied with our experience using the software.

When buying a tool, it's important to consider several key criteria to ensure that you get the best value for your money. One important factor is the tool's quality and durability, which can affect its lifespan and how well it performs. Another important factor is its functionality and features, which should align with your needs and intended use. It's also important to consider the price and your budget, as well as any additional costs such as maintenance or replacement parts. Lastly, you should also look at reviews and feedback from other users to get a sense of the tool's performance and reliability.

As we have just started using the tool, I cannot provide much information on this.

7shifts is a great tool for businesses in the food and hospitality industry, such as restaurants, cafes, and bars. It's designed to help managers and employees streamline their scheduling processes, track labor costs, and manage time-off requests, which are all important aspects of managing a successful restaurant or hospitality operation. Additionally, 7shifts has several features that are tailored to the unique needs of these types of businesses, such as shift swapping, automatic scheduling, and integrations with popular POS systems. Overall, if you're running a food or hospitality business and need a reliable tool to help manage your scheduling and labor costs, 7shifts is definitely worth considering.

The platform is straightforward and user friendly. It allows me to keep track of any employee requests. Its tracker for employee disciplinary issues is easy to follow. The system is great for payroll management.

I have used Buddy Punch to manage employees for clients since 2021. The service is a platform that allows employees to have hands-on access to necessary information like time off and payroll. My clients were looking for an option that enabled them to track expenses, manage employees, and maintain disciplinary information for each member of the team i.e. late arrivals. It has been an affordable alternative to other products for my clients (particularly small team startups). Buddy Punch simple interface allows the HR team to keep track of important changes when I need legal guidelines or employee related team management.

I don’t have any major complaints about the product outside of it being difficult to contact support. The software can be slow to update but it is more than worth the price. It can take extra time to manually upload data.

Buddy Punch is pretty great in comparison to some of its competitors. The service is affordable and user friendly. For about $60 per year, you know what you are getting and your expectations are often exceeded.

Do you need a product that is more AI focused? Are you rapidly expanding and will you have time to manually update information?

I have used Buddy Punch since 2021 and it has been a consistent service. They have improved the loading time.

Buddy Punch is good for small-medium sized organizations that are easing their way into effective HR. At a $60 annual price point, it is easy to manage and offers simple functionality but a great experience.

• It's integration with Google Calendars makes it easy to schedule meetings
• The new notes feature makes in meeting collaboration very easy
• The recording feature makes it simple for us to go back and review meeting information

We use Zoom so that we can collaborate with our globally diverse team. Since we have team members from around the world it's difficult to communicate some things asynchronously so there is a need to have some form of live group communication. We have been using Zoom for almost 4 years now and it has been an excellent video meeting platform so far since it's easy to use.

• There are times when the Camera feature of Zoom doesn't share well
• Having both Camera on and screen sharing can take a toll on the system's processing power
• The chat feature is limited

Zoom is better than its competitors because it offers a smoother video experience, more tools around collaboration and the ability to schedule meetings in advance

People should think about about how long they want to meet, what type of systems will the participants be using and also the level of control they want to have during the meeting

Zoom has significantly improved with the inclusion of its new AI and collaboration features, which cut the need for other third-party software that would usually be paired with Zoom.

Zoom is good for organizations that have many video meetings

• The simple layout that shows the schedule clearly
• The ability to make quick adjustments to the schedule
• The overall user experience is intuitive

It's difficult to maintain all of the scheduling between our internal team. It's also difficult to track the productivity of other team members in a globally diverse team when some team members don't operate on set schedules. Planday tackles both of those problems with one product. We use it to track the timeshare of the team members as well as coordinate with select team members..

• The site has some longer load times when signing in after a long time
• The color scheme of the website could be better (Personal opinion not that there's anything wrong with it)

It provides a very intuitive experience to manage the entire shift process, from scheduling, tracking time and executing payroll

You should think about the number of members on your team that need to be on the shift and also the type of shift system that you have.

The product is constantly adding new features.

It's good for all organizations that have a shift system.

I really love the time-clock app, which makes time recording more efficient and reduces time theft. I love that Homebase is highly expandable—we started with just the rota and expanded to include the time clock, timesheets, and payroll. I think it is well-priced, and you get a lot of value for your money.

We were using an Excel-based rota to manage staff hours, but as staff numbers increased, it became cumbersome. The rota had macros that were proving unreliable on different platforms. We wanted an online system to manage our rotas. The key benefits Homebase provided were a lot of automation, including staff shift-swapping. I have used Homebase on and off for about five years.

The geolocation on the time clock can be glitchy at times. It's only suitable for US employees, as you can only pay in dollars, and customer service is US-centric. The mobile app seems to be somewhat limited on iOS.

I think Homebase offers more expandability compared to its competitors. It is also reasonably priced in comparison. The pricing model suited us better than others because we have just a few locations with quite a few staff, and Homebase's pricing is driven by the number of locations rather than the number of employees.

Since it's primarily a scheduling tool, it needs to have a high-quality rota with plenty of automation and shift-swapping as a minimum. Rotas, timesheets, and payroll are closely linked workflows, so it's best to look for software that includes all three areas of functionality to maximize efficiency.

Homebase has gradually expanded its service offerings, allowing users to treat it as a one-stop shop for HR functionality. While this can be more expensive than using separate tools, the convenience of available add-ons is beneficial for those who want an all-in-one HR solution.

Homebase is ideal for US-based organizations with a tech-savvy workforce.