10+ Best Restaurant Scheduling Software & Apps in 2025

1. User-friendly ease of access via the app
2. Customization ability in creating shift locations based on our outreach partnership sites
3. Very affordable option to address our needs
4. Feed features - helpful communication tool

When I worked for RWJBarnabas Health, we purchased Deputy to manage the scheduling, shift details, and communications for the outreach sports medicine team. We utilized it for two years. Our pain points included lack of per diem employee access to outlook schedules and disjointed communication platforms. Key benefits of use included an easy centralized scheduling system that was customizable to make our contracted partners along with an easy-to-navigate app for the end-users

1. Lack of / difficulty with integration to our other hospital systems
2. Feed - while it was a useful tool, at times, it was clunky; notifications were not always pushed through
3. Not all settings and functions are intuitive and easy to find - especially with differences between the web-based version and the app version

I have also used "When-I-Work" as a comparison. I preferred the app interface of When-I-Work. However, I preferred the web-based interface of Deputy, which was much more user-friendly.

1. Cost - very affordable option, we paid per user
2. Volume of users - was an effective schedule management option for 30-40 users with varying access levels
3. Chat function - should seek a platform with a consistent messaging function, both with individual messaging and group messaging

Deputy was receptive to ideas for enhancements during calls with customer service, and the overall experience and user-ease improved during the two years we utilized this service.

Single or multiple-location entities in need of customizable location details

I really like how easy it is to use, and how easy it is for the end user - it's very intuitive. When I Work also has out of the box integrations with some payroll tools, like Gusto. In addition, I really enjoy how many features it provides to encompass a broad range of types of hourly workers.

The decision to purchase When I Work pre-dated my time, but the intention was for our business to be able to track time for all types of workers. I've personally used it for approximately 4 years now, and have come to grow very accustomed to it. It provides a very robust platform to track time, holidays, and more.

I really dislike how buggy and slow When I Work is - although this is something that can be fixed. I also dislike its lack of reporting features. Also, and this is quite specific, but I dislike that end users can edit their names - it makes it difficult to use data if an end user can edit their personal information without an admin's access. Also, the security permission features within the tool aren't quite as robust as I would've hoped for.

I haven't used other time-tracking tools, but I know When I Work is one of the most sought after scheduling and time tracking tools. I've explored and researched Workday Time Tracking, which would integrate better with our systems, but it's not as robust as When I Work. Our company enjoys When I Work due to its open API and the ability to build on top of the tool.

If you prefer intuitive use and ease of building on top of the tool, then it's worth it. If you like clean data, and a tool that isn't as buggy, then this might not be for you.

In my time using the tool, it's gotten less buggy, but not much has changed overall. However, I can say I never have issues with the tool being "down" like other tools.

Certainly a startup who needs to manage fewer than 1000 hourly employees. This system starts to see flaws and limitations after this threshold. This should be considered in the purchasing discussion, since it's very hard to migrate off of a time tracking and scheduling tool.

Labor costs were lowered. Hiring became a much smoother and easier process. Shift changes were documented. Schedules were not having to be posted and texted which has caused issues with staffing in the past. Holidays were able to be blacked out for time off requests.

Our restaurant purchased this with hopes of having a smoother way to communicate with scheduling. 7shifts enabled an easier way to share the shifts versus posting on a board and texting them to employees (who of course could say they never received the text). It also was a great way to request time off which we had by hanging a post it note which could easily be lost or removed by other employees wanting the same day off. It was also a great way to cut labor costs as each shift is entered in. Prior to this, employees could clock in and out as they pleased. The new hire paperwork being able to be stored online was also very beneficial and cut down on filing with the risk of misplacing the files. The hiring tool was beneficial as I was able to flag candidates to contact when the season began again.

It did take a few attempts to learn the program in the beginning. I would like to see an easier tutorial section.

7shifts is user friendly once learned and the ability to integrate hiring, managing applicants, payroll & scheduling was a smoother transition than other programs such as Pinnacle or Aloha.

They should consider putting effort into learning the application. It also should be taken into consideration having all employees onboard on one application so as to not have paperwork and e-files.

I feel it became quicker and has kept up with the changing times of technology by including the POS integration for example.

Restaurants would definitely benefit as well as retail locations.

1. Buddy Punch has a very intuitive user interface.
2. It is a complete tool with time tracking, scheduling, and leave tracking, and it has great payroll integration, allowing us to retire other inefficient, legacy, and more manual processes.
3. It offers good pricing and is value for money, considering the functionality you receive in return.

We were using a timesheet system already. It was a free, open-source system, but as we grew and our needs became more complex, the system could not keep up. The reporting was not good enough, and it didn't have enough automation. It also lacked employee location-based time tracking, which was becoming essential now that our employees were going remote. Buddy Punch provided greater automation, more self-service, and location-based time tracking. I have used it for about 18 months.

1. There wasn't an option for phone support. Online chat is good for simple problems but not as effective for more complicated issues. Typing takes a long time, so a phone support option would be helpful.
2. If you make an error when punching in or out, it is not easy to go back and fix it.
3. The software can be a little slow and glitchy at times.

It offers great value for money. You get a lot of features for the price. I found the chat and email support fast and responsive, better than others, though I would still prefer the option of phone support. The scheduling tool and geofencing apps are the best available for a time-tracking tool.

Geofencing is becoming essential if you have a remote or field team.

Feature-rich time clock and scheduling functionality is crucial, especially in this hybrid and remote working world where people work flexibly. Collaboration is key.

The geofencing functionality has become more robust and easy to use. The scheduling tool has also gradually increased its functionality.

Organizations with field and remote workers can benefit from Buddy Punch.

I like that you can integrate apps like AI to take notes. I like that you can do an appearance filter so you look better. I like that you can hide your own avatar so you don't get video fatigue.

Have used it for many years, 8+, we wanted to have a reliable platform to conduct video calls and meetings, and Zoom has the functionality for break-out rooms, personal meetings, and recurring meetings that can be auto-scheduled in your calendar for ease.

I don’t like that it takes up so much memory and RAM, and slows everything else down. That it's more expensive than others out there. I also don’t like that it has a 45-minute limit and then cuts you off if someone is using a free version.

I like the appearance filter, that you can do breakout rooms, there's a chat, and file sharing area, and a waiting room so that you don't have to let someone in until you are ready.

Cost, functionality - what are you using it for most of the time, and what features are critical to you.

Larger ones, group presentations, workshops, virtual retreats.

• The simple layout that shows the schedule clearly
• The ability to make quick adjustments to the schedule
• The overall user experience is intuitive

It's difficult to maintain all of the scheduling between our internal team. It's also difficult to track the productivity of other team members in a globally diverse team when some team members don't operate on set schedules. Planday tackles both of those problems with one product. We use it to track the timeshare of the team members as well as coordinate with select team members..

• The site has some longer load times when signing in after a long time
• The color scheme of the website could be better (Personal opinion not that there's anything wrong with it)

It provides a very intuitive experience to manage the entire shift process, from scheduling, tracking time and executing payroll

You should think about the number of members on your team that need to be on the shift and also the type of shift system that you have.

The product is constantly adding new features.

It's good for all organizations that have a shift system.

The app for admins and employees is so well done that they hardly needed any instruction. Scheduling can be tricky for a new user, but once it's set up, changes are simple, and deploying the schedule is a breeze. The connection to payroll was very straightforward and always correct once the hours were approved and downloaded into payroll. Employees knew exactly what was happening and could immediately get a correction in place prior to the payroll download if they made an error.

I was working for a manufacturing company. The warehouse workers were not tracking their time properly when I came on board. They needed a solid solution quickly. To solve this problem, I looked towards the payroll company. I was seeking an app that connected directly to my payroll, provided complete accuracy, and allowed employees to know exactly where they stood at any given time.

Homebase connected beautifully to Gusto, one of their partners. Homebase has a scheduling feature that is very easy to use, allowing easy distribution of new schedules, changes, updates, etc., to employees. I installed this system in a hotel, and the staff loved it. The manager was computer illiterate and struggled a lot with the scheduling feature.

Suggestion: Ensure your manager goes through the Homebase training if they are unfamiliar with timekeeping/scheduling systems. Their help is available most of the time via live chat, and both admins and employees can use it.

I used Homebase for two years. I stopped because of their growing pains, as too many issues popped up. However, when I used it for the hotel, those issues had been resolved.

When they were growing rapidly, getting help could take time. During this time, the transmission of hours into payroll wasn't always working properly, which made the software unacceptable for us. That has since been fixed, as it worked fine for the hotel I put onto the system. The scheduling portion can be cumbersome for a person who is a novice. Ensure users who are doing the scheduling receive training if they're new to timekeeping software.

It's very similar to other timekeeping applications I've experienced. I prefer Homebase over most due to its simplicity and how much the employees liked the app.

Initially, ensure this timekeeping system integrates with your payroll provider, which is the most important. Determine if your employees will use their own cell phones or if you want to have a login portal. The best system for me was biometric, but adding that piece can be expensive. Employees did not mind having the app on their phone; they actually loved the feeling of control Homebase gave them. If you're seeking software that will help with scheduling your team, this one does well.

From the time I used it, they had many growing pains, including internal staffing changes and getting them up to speed. That's been resolved as far as I can tell from the hotel. This is a really good application for employees and employers.

Homebase is very good for hourly scheduled employees in hotels, restaurants, and other service-oriented businesses.