10+ Best Video Interview Software Platforms in Q1 2024
Our list of the best video interview software platforms, based on original research and leveraging the SSR team's decades of combined HR tech experience. Find info on key features, pros & cons, pricing, target markets and more below.
Best Video Interviewing Platforms
Video interview software removes geographical restrictions from the interview process which allows hiring teams to connect with a much larger pool of talent. The right video interviewing platform can boost efficiency and improve candidate experience but, with so many vendors to pick from and features to assess, it can be hard to find the perfect fit.
That’s where our experts really add value to your operation.
My colleagues and I have been reviewing vendors in this space for years and have pored over the video interview software market at a granular level so you don’t have to. Our regularly updated findings (as well as feedback from experts and other users) are presented below.
To choose the best video interviewing platforms, we thoroughly evaluated vendors through demos, personal testing, user reviews, and expert input. We identified user-friendliness, branding, integration, and tech support as crucial factors in determining the best video interviewing platforms.
- User-friendliness: We prioritized vendors that offer a smooth user experience per user feedback and our own testing. Platforms with user-friendly mobile apps or compatibility with mobile devices allow candidates to take interviews from a desktop or on the go, with a simple name and email sign-in for tracking purposes.
- Branding: A great video interviewing platform offers several options to enhance employer branding. Options we looked for include customizable emails and SMS sent to candidates, intro and outro videos, logos, and branding colors on job posts.
- Integration: From our experience, seamless ATS software integration is crucial. Unlike free video conferencing tools like Zoom or Skype, a robust video interviewing platform works well with or has its own ATS, ensuring consistency and saving time on manual data updates.
- Tech support: Reliable customer support can make all the difference during interviews. We selected platforms with clear instructions, practice sessions, and available support when issues arise.
For more insight into our vetting and selection process, check out this article on how we choose the best HR software vendors.
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Willo
Willo’s video interviewing platform has won the hearts of teams under tight schedules and limited recruitment budgets. It stands out for its easy implementation, transparent pricing, and free tier that provides the perfect balance of features needed for effective video interviews.
PROS
- Willo’s asynchronous video interviews provide branded features, intelligent questions, bulk invites, automated reminders, and ID checks.
- Extremely simple to get started.
- Transparent pricing, including a free-forever plan and a 15-day trial. Available discounts for nonprofits and early-stage startups.
- 24/7 customer support for all plans.
- Has a feedback page where users can report issues, request new features, or upvote already requested ones.
- Supports English, Dutch, German, Indonesian, Russian, Arabic, French, Spanish, Hindi, Chinese Simplified, Traditional Chinese, and Greek.
- 2FA supported, ISO 27001 certified, and GDPR compliant.
- Asynchronous video interviews (one of the main benefits of video interviewing) that save your recruiting team time while allowing them to see candidates for who they are beyond a resume
- Extremely simple to get started, powerful enough for larger companies
- Transparent and affordable pricing, including a free tier
- Willo calculates the time your recruiting team saves each month so you know you’re getting value
CONS
- Doesn’t have the breadth of features older products in this space (10+ years) have.
- Respondents can’t record their screen as part of their response to a question.
- They don’t have a mobile app but a mobile-optimized experience. Reading questions on mobile devices can be a bit difficult.
- Limited native ATS integrations but is adding more (just added SAP SuccessFactors, SmartRecruiters, and Workday).
- No video transcription features.
- Doesn’t have live video interviews.
- Doesn’t have the breadth of features that products have who have been in this space for 10+ years
- They don’t have a mobile app, but do have a mobile-optimized experience
- Native ATS integrations are limited to <10 ATS’s at this point
- They do not have real time 1:1 video interviews
While Willo may not offer the same array of features as more established platforms, the video interview software shines with its simplicity, dedication to regular updates, and multilingual capabilities. These qualities make it an excellent choice for growing teams and SMBs, especially considering its free tier and affordable pricing.
One aspect that impressed us is Willo’s focused approach. Rather than trying to do everything at once, Willo prioritizes developing features customers demand. We also appreciated the transparency in pricing and the availability of help documentation, which greatly contributed to the smooth navigation.
Willo's asynchronous video interviews are a valuable tool, providing branded features, intelligent questions, bulk invites, automated reminders, and ID checks. The 24/7 support is also helpful. Willo even provides a page for users to suggest and upvote new features, showcasing its dedication to creating an exceptional user experience.
However, Willo does lack certain features offered by more established platforms. For instance, it doesn’t have live interviews, and respondents cannot record screens as part of their interview responses. The platform offers a mobile-optimized experience instead of a mobile app, yet we found reading questions on mobile devices can be a bit challenging. Willo can only connect with a few native ATSs, so it’s a relief to see it is expanding its integrations (it just added SAP SuccessFactors, SmartRecruiters, and Workday integrations in the past 2 months). We’re also glad to see video transcriptions are on Willo’s roadmap.
5,000+ customers, including Danone, NHS Scotland, 7-Eleven, Samsung, and the University of Pennsylvania.
Willo has three paid plans in addition to its free-forever plan.
- Free Forever: Limited to 1 job and 10 responses per month.
- Starter: $56.25/month when billed annually, for businesses with 1-49 employees.
- Growth: $225/month when billed annually, for businesses with 50-249 employees.
- Scale: from $850/month when billed annually, for businesses with 250 or more employees.
- For businesses who need to build with an API: from $180/month when billed annually.
- 50% discount for nonprofits. Price breaks for startups founded in the past 2 years and have under 10 employees.
- Has a free 15-day trial with all the features of a paid plan.
- Offers month-to-month plans and a 25% discount if you pre-pay for 1 or 2 years of service.
Best For
Willo has a variety of plans and features which means it can be a good fit for independent recruiters, small teams, or even enterprises with high-volume review requirements. Its discount programs also make the tool a worthwhile deal for startups and nonprofits.
We used Willo for specific remote hiring campaigns. We primarily used it for on-demand video interviewing. It also supports audio interviews and allows candidates to upload a file or write text in response, which we used for more technical interviews. Additionally, it offers a multiple-choice interview format, which we found useful. The tool has strong integrations with major ATS platforms, and we utilized this workflow as well.
- Willo is easy to use.
- We were able to get up to speed quickly and start interviewing within hours.
- The integrations with major ATS platforms were very convenient.
We needed to hire a lot of remote staff quickly, but we found that the video interview options available were too heavyweight, and the time to implement them was too slow. We wanted a light and agile tool that we could start using quickly. Willo offered this by being a powerful yet streamlined video interview system, and we were able to get it up and running within hours. It included free onboarding, an on-demand help video, and we were operational in no time. We used the tool for a couple of large recruitment campaigns over six months.
- The same thing I liked about Willo: it was very agile but lacked basic automated interview scheduling functionality.
- It didn't have an interview question library, which would have sped things up.
- It also lacked a job description library, which would have been helpful.
- It could benefit from AI integration, which would improve the tool significantly.
Willo is agile, lightweight (in a good way), uncluttered, and fast to market.
Look for good servers and a stable interview platform, as this will reflect on your company. AI integration can be very helpful for writing job descriptions and designing interview questions, which will speed up the process.
Willo has increased the number of integrations, reaching 5,000 at the last count.
Willo is great for small, agile startups.
A larger organization with lots of hiring will not benefit from Willo as they'd be better off with a more heavyweight tool with more inbuilt ATS functionality
VidCruiter
VidCruiter has powerful live and prerecorded video interviewing features, plus highly-rated customer service and enterprise-grade security, making it a solid option for medium-to-high-volume recruitment, nationally and internationally.
PROS
- VidCruiter is a highly customizable video interviewing platform that can follow any workflow.
- Robust, pre-recorded, live, and panel interviews with structured rating guides embedded in the platform.
- Works on all devices directly in the browsers.
- Live agent support for candidates and hiring managers, 24/7.
- Supports English, French, German, Spanish, Portuguese, Italian, Chinese, and Korean. Requested languages can be added within 48 hours for applicants and 4 weeks for recruiters.
- ISO 27001, ISO 27017, ISO 27018, and SOC2 Type2 certified; PIPEDA, CCPA, VPAT, EEOC, OFCCP, TX-RAMP, and GDPR compliant. Data is stored in multiple data centers across user-selected geographic zones: Canada, USA, Europe, UK, and Australia.
- Scalable and customizable — users pay for what they need and can purchase more features as they grow.
- Robust pre-recorded and live video interviewing with advanced automation.
- Browser-based, so it works across devices without installing apps.
- Available for recruiters in eight languages and supports job seekers in dozens more.
- 24/7 live agent support, assigned account manager, and on-demand training.
CONS
- Longer implementation times due to the nature of the options with the products.
- No free or trial version.
- Undisclosed pricing.
- Because the product is feature-rich and highly customizable, the implementation phase can be time-consuming.
- Advanced search and technical skills testing features within the assessment module leave room for improvement.
- No free or trial version.
- Undisclosed pricing.
VidCruiter is one of the pioneers in the video interview space. It gives users the flexibility to choose between pre-recorded and live video interviews, both, or even combine them with other VidCruiter’s offerings (ATS, Scheduler, Reference Checking) for an end-to-end hiring solution.
What impressed us most about VidCruiter is its commitment to enterprise-grade security, with certifications and compliance that ensure data protection in multiple geographic zones. We also appreciate its multi-language support. With availability in 8 languages, it goes the extra mile by providing requested languages within 48 hours for applicants and 4 weeks for recruiters.
VidCruiter's interface provides real-time candidate display, standardized questions, and rating guide, making things easier for interviewers to assess candidates during live interviews. It also incorporates frameworks for diversity, equity, and inclusion to mitigate bias. Plus, the option to invite guest raters adds an extra layer of collaboration to the interview process.
Another plus is VidCruiter’s customer support. The availability of a 24/7 live agent, email support, and a dedicated account manager truly sets the software apart. There is also on-demand tech assistance and a testing page for candidates to ensure a seamless interview experience.
However, implementation can take time, owing to the customization levels customers require. While you can treat VidCruiter like a plug-and-play tool (having no requirements for custom workflows), it isn’t recommended if you want to derive the best value from the software. Additionally, VidCruiter's pricing is more tailored to the higher-end market. Lastly, VidCruiter is a paid product without a free trial option.
100,000+ customers, including Lowe’s, Lionsgate, Samsung, Bears, US Foods, and United Nations.
VidCruiter pricing depends on the hiring volumes, so it’s best to contact the vendor directly for a quote.
Best For
VidCruiter's flexibility and comprehensive approach to interview processes make it a go-to option for medium to large-sized companies that hire at least 100 people per year. The platform also works well for both US-based and global enterprises.
Our organization has been using Vidcruiter continuously as part of our international recruitment program for customer service/call center staff. We use the tool for its recorded interviewing functionality. This makes the whole shortlisting and first-round interviewing process convenient and more efficient. We also use automated interview scheduling, which saves a lot of time. During second-round interviews, we use the live interviews functionality as we need to make a closer examination of candidates.
I like how easy it is to use. I have found the customer support team to be responsive and helpful, which should not be taken for granted. The tool can be customized to suit your requirements and company processes, which makes it more usable.
We were going to engage in a big international, high-volume, virtual recruitment campaign. We had been using another well-known but more generalized video conferencing tool, but it lacked recruitment-specific functionality and was proving inefficient when hiring en masse. We needed recorded interviewing functionality because we were hiring in volume across multiple time zones, and manually arranging so many interviews was laborious and time-consuming.
Vidcruiter offered recorded interviews and automated interview scheduling, which helped us efficiently reduce our candidate longlists to several interview shortlists for each position we recruited for. This was then a manageable volume of candidates, after which we could manually arrange interviews. I have used Vidcruiter for about 12 months for high-volume, international recruitment.
Vidcruiter was quite hard to learn at first and requires help from support to make full use of the tool. I also experienced some video loading lag time, which meant that reviewing videos took a little longer. We also had a few problems integrating calendars for our automated interview scheduling workflow.
Customer support is very good compared to the competition. Although I found it harder to learn than some others, I found that it was very customizable compared to the competition, which was important as we are quite a quirky organization with unusual requirements.
If you are doing high-volume recruitment with staff in different time zones, you should focus on two specific features. The first is recorded interviewing, as this is the most efficient way to reduce longlists to shortlists and conduct first-round interviews. Automated interview scheduling is a must for high-volume recruitment, but check that it integrates well with your existing calendar systems.
I think that live video calls and video replays have become less glitchy and stream more seamlessly.
Vidcruiter is good for international organizations recruiting staff in high volume across different time zones.
Vidcruiter is not good for smaller organizations where face-to-face interviewing is crucial for accurate assessment.
Jobma
Jobma is multilingual, mobile-friendly, and multifunctional. In addition to one-way and live video interviews, this vendor offers coding assessments plus several multi-type question samples to help users gain a more holistic view of candidates’ capabilities.
PROS
- One multilingual platform for one-way and live video interviews, coding assessments, and written and audio assessments.
- AI-powered features for automated scoring, proctoring, and transcriptions.
- Option to share candidate responses to certain questions and include internal feedback, background check docs, resume, transcription, and ratings.
- Native integrations with major ATS. Zapier integration is available.
- Offers a mobile app and an extension for quick interview scheduling.
- Human support available via live chat, email, and phone.
- SOC 2 Type II certified, CCPA, GDPR, and NYC AEDT compliant.
- One multilingual platform for one-way and live video interviews, coding assessments, and written and audio assessments.
- AI-powered features for automated scoring, proctoring, and transcriptions.
- Option to share candidate responses to certain questions and include internal feedback, background check docs, resume, transcription, and ratings.
- Native integrations with major ATS. Zapier integration is available.
- Offers a mobile app and an extension for quick interview scheduling.
- Human support available via live chat, email, and phone.
- SOC 2 Type II certified, CCPA, GDPR, and NYC AEDT compliant.
CONS
- Pricing is on an annual basis and undisclosed.
- No free plan. Free trial available post-demo.
- Coding assessment tool is not as strong as major brands like HackerEarth and Qualified.io.
- Pricing is on an annual basis and undisclosed.
- No free plan. Free trial available post-demo.
- Coding assessment tool is not as strong as major brands like HackerEarth and Qualified.io.
Jobma is by far the one and only vendor we’ve come across that, in addition to its core product video interview tools, offers native features for assessing technical candidates. In other words, you can conduct recorded video interviews, live ones, add written, multiple choice, and audio questions to your asynchronous interviews, and even set up your coding assessment tests using this single platform.
You’d want an interview process that reflects fairness and integrity without intruding on your candidates' personal space. Jobma’s proctoring convinces us it can make that happen by leveraging technology to detect interviewee potential unethical actions, including multiple faces and voices, copy-and-paste, and window-switching.
There’s also a transcription tool within Jobma you can use to transcribe candidate responses. Compared to some AI meeting assistants we have used, like Otter and Fathom, this tool is not inferior at all. Very few minor mistakes we could find in its transcripts. Plus, the texts are searchable, editable, and shareable, meaning your evaluations can be more collaborative and fact-based.
We have nothing to complain about Jobma’s integration capabilities since it has done a great job with both its native integrations and custom ones. The platform provides native, two-way integrations with several major ATS and recruiting tech brands. Even if the app you use daily isn't directly synced with Jobma, you can use Zapier to make the connection (via Zapier, Jobma can integrate with over 5,000 different apps).
However, Jobma won’t make you happy if trying with no strings before buying is your purchasing principle. This vendor has no free plan, and the free trial only comes after the demo, with a few agreements included.
While Jobma’s video interview solutions are solid, we feel that its technical assessment tool leaves quite a few things to be desired. Specifically, the pre-built assessment library is not as extensive as in some dedicated coding assessment sites we know (e.g., HackerEarth and Qualified.io). The platform also lacks gamified and hackathon features.
3,000+ companies, including Massachusetts Institution of Technology, BBB, Mayo Clinic, Polaris, University of Washington, and West Virginia University.
Jobma has custom pricing.
Best For
Jobma’s offerings and pricing structure make it ideal for interviewing applicants for global, midsized, and large organizations.
Hireflix
Hireflix is a leader in the one-way video interviewing space, sporting a minimalist and modern interface that's super easy to navigate. SMBs love the simplicity and the scalability, plus the 1-month free trial the software provides.
PROS
- Hireflix is simple and frictionless. Candidates can take the interview from any country, at any time, and from any device or browser. No application, log-in, or registration is required.
- All plans include unlimited users, unlimited active jobs, and unlimited interview themes.
- Can be deployed immediately, requires no technical knowledge.
- Responsive customer support.
- Excellent set of features for one-way video interviewing: robust branding options, customizable candidate communication, candidate notification flow automation, automatic transcriptions, and downloadable video interviews.
- Option to use your own domain on your Hireflix interview links.
- Provides transparent pricing and a 1-month free trial.
- Supports more than twenty languages.
- SOC 2 Type I compliant.
- Hireflix is simple and frictionless. Candidates can take the interview from any country, at any time, and from any device or browser. No application, log-in, or registration is required.
- According to users, Hireflix is super easy to implement, can be deployed immediately, requires no technical knowledge, and provides excellent customer support.
- Hireflix provides a multi-language candidate experience. It supports more than twenty languages including English, Spanish, French, Polish, German and more.
- Excellent set of features for one-way video interviewing (think time, answer time, retakes, multi-branding, transcriptions, customizable notifications, shareable links, an open API, native integrations with the top ATS's, and more.)
- One of the longest free trials for a product in its category.
CONS
- Limited native integration capabilities (12 ATSs).
- No built-in live video interviews and scheduling tools.
- Limited to video question types, no other formats supported.
- Absence of post-interview feedback option.
- Lack of online interview instructions for candidates.
- No free plan.
- If you are looking for AI or ML or live (two-way) video interviews, Hireflix will not be helpful for you since they focus exclusively in one-way video interviewing.
We love Hireflix for its comprehensive one-way interview features and overall simplicity. Rather than become a jack-of-all-trades, the platform is laser-focused on one-way video interviews. It is also one of the few tools with a transparent pricing structure.
Creating a test interview on Hireflix is easy. We added video and text questions, set the thinking time for candidates for each, and it was ready to go. Hireflix supports individual and bulk CVS invites. We could send our interview invitation via email or public link. When we joined the interview as a candidate, the interview link pointed us to the interview page directly — no app downloads or signups are required.
Hireflix is also quite generous regarding user access on each of its plans. Even the cheapest subscription offered unlimited seats, positions, multiple brands, and interview responses. The free trial lasts one month (among the longest trial period we’ve seen in this category) and lets users try all Hireflix functionalities. The video interview software even offers a 20% discount to NGOs and startups under two years old.
Hireflix provides integration with various third-party tools and we didn't encounter any issues during the implementation process. However, it’s a bummer that the software doesn’t support any other question types like text-based, multiple-choice, or file upload. It only does video questions. And while it has a page where interviewees can test their tech before joining the interviews, there are neither online instructions available on the website nor mock interviews they can practice to get ready for the real one.
FIFA, SeaWorld, Franklin Covey, World Vision International and UC Berkeley.
Hireflix offers a 1-month free trial and three pricing plans. All plans include one-way interviews, inviting candidates at scale, and reviewing responses as a team, unlimited users, unlimited active jobs, integrations, and support. When billed annually:
- Small: Priced at $75/month, this plan is ideal for businesses with less than 50 employees.
- Medium: This plan costs $150 per month and is geared towards mid-sized companies with 50-250 employees.
- Custom: Hireflix offers a custom quote for corporates, recruitment agencies, and other use cases.
Best For
Hireflix works best for startups and small to medium businesses that want to focus exclusively on one-way video interviews.
I use Hireflix extensively throughout the initial stages of our hiring process. Every day, I start by uploading a series of one-way video interview questions tailored to the specific role we are hiring for. These questions are designed to assess key skills and attitudes. Once the questions are set up, I send out interview invitations to the candidates who have passed the initial resume screening. Throughout the day, I review the responses as they come in, taking notes on each candidate's performance. This allows me to evaluate multiple candidates simultaneously without the need for scheduling live interviews, saving significant time. The recorded responses enable me to revisit and compare candidate answers easily. By the end of the day, I shortlist the most promising candidates for the next stage of live interviews or other assessments.
I appreciate the asynchronous flexibility, allowing candidates to complete interviews at their convenience, making the process more accommodating. It significantly reduces the time spent on initial screenings by enabling us to review candidate responses on our own schedule, which has been a major time-saver. The user-friendly interface is excellent. We can brand everything, making for a professional presentation to potential candidates.
I bought Hireflix because we needed to screen a large number of candidates quickly. As the sole person responsible for recruitment, I required a tool that could handle initial interviews on my behalf, saving time and resources. Hireflix provided a one-way video interview feature that allowed candidates to respond at their convenience, which significantly streamlined the process and helped meet initially unrealistic deadlines. Automating the initial interview phase saved a lot of time and offered flexibility for both candidates and me. I have personally used Hireflix for two years, and it has been instrumental in managing high-volume recruitment efficiently, ultimately saving both time and money.
One drawback of Hireflix is its lack of real-time interaction, making it challenging to gauge candidates' immediate reactions to tricky questions. The platform only supports video questions, limiting the variety of question formats, such as text-based or multiple-choice options. The absence of scheduling tools can be a limitation for companies that require these features as part of their hiring process.
Hireflix is a lifesaver for urgent recruitment because you can send out questions to 20 candidates and get them all back simultaneously. The hassle of booking, scheduling, and rescheduling meetings is eliminated. The user experience is great, allowing candidates to complete interviews at their convenience without the need for scheduling. The platform offers unlimited user seats and interview responses even in its basic plans, providing great value for money. Its ease of use and intuitive interface make it accessible for both tech-savvy and non-tech-savvy users, which is important for many less tech-oriented positions.
When buying a tool like Hireflix, consider the user experience for both candidates and recruiters. Ensure the platform is intuitive and easy to navigate, which can greatly streamline the hiring process. Another key factor is flexibility; look for features like asynchronous interviewing that allow candidates to complete interviews at their convenience, reducing scheduling conflicts and saving time. Integration capabilities are crucial; check if the tool integrates seamlessly with your existing HR systems to ensure a smooth workflow.
Hireflix has added live chat and personalized onboarding, enhancing its value by making it more adaptable for different recruitment campaigns.
- Those who have high-volume or urgent recruitment needs
- Companies looking to save time and streamline their hiring processes through asynchronous interviews
- Organizations that value a platform that is easy for both candidates and recruiters to navigate
- Organizations that need a scalable and efficient solution for initial candidate screenings
- Small businesses with limited hiring needs
- Organizations requiring real-time interaction
- Businesses needing diverse question formats, as Hireflix only supports video questions
SparkHire
Spark Hire is a strong video interview solution for staffing and midsize businesses to video interview candidates for their remote and international positions, thanks to its intuitive UI, multiple brands excellent technical support, and unlimited video interviews offered to all of its plans.
PROS
- Spark Hire doesn’t put any limits on the number of live and on-demand interviews businesses can conduct across all of its plans.
- US-based and multi-time zone support, available for both company users and applicants.
- Option for candidates to give feedback on their taken interviews.
- Advanced share links let stakeholders rate and leave comments on candidates, fostering collaborative hiring.
- In-app scheduling tool.
- Transparent month-to-month pricing with a 20% discount on the annual plan.
- Can integrate well with 40+ ATSs and calendars. Merged with Comeet ATS (Jun 2023) to provide a more comprehensive suite of recruiting solutions.
- Data analysis dashboard and features are top-tier.
- Efficiency-focused elements, like one-way video interviews, are great for busy TA teams.
- Collaboration is enabled by features that offer pipeline transparency to multiple stakeholders.
CONS
- Doesn’t provide a free version. Users need to join a demo to access the 14-day free trial.
- The storage capacity is limited per plan. When exceeding your storage limit, an extra 5 GB of storage ($15 per month) will be auto-billed to your account.
- Can get pricey if you hire from 6 positions or more simultaneously.
- Only supports English.
- No free trial version.
- Some users require more customization than what is offered.
- No caption or translation features in video limits access for some candidates
One thing that blew us away about Spark Hire is the absence of limits on live and one-way interviews across all plans. That's right, no constraints holding you back from conducting interviews to your heart's content.
For one-way video interviews, Spark Hire offers a range of options to customize questions. You can set time limits, control takes, and restrict answer length. Built-in interview evaluation lets you rate, comment, tag, and send rejection emails directly through the platform.
Spark Hire knows how to bring energy to live interviews. You can add your logo, customize colors, and auto-record full-length interviews. Plus, both company users and candidates receive excellent technical support.
Now, here's our favorite part: team-based evaluation. Share interviews with as many hiring managers as you want, collect instant feedback and anonymize candidate information. Get real-time notifications and gather reviews without requiring logins.
Spark Hire doesn't mess around when it comes to pricing, with month-to-month plans and a 20% discount for annual plans. It integrates smoothly with over 40 ATSs and calendars. Oh, did you hear about its recent merger with Comeet ATS? It's to bring a more comprehensive suite of recruiting solutions. Looks promising, doesn’t it?
While there's no free version, you can join a demo to get your hands on a 14-day free trial. But keep in mind the storage limit per plan, as exceeding it incurs additional charges of $15 per month for 5 GB. Just a heads up if you're planning on hiring for six or more positions simultaneously — it could get a bit pricey.
6,000+ customers, including USPS, Ikea, Volkswagen, Bae Systems, and Love’s.
Spark Hire has four plans:
- Lite: $149 per month for unlimited interviews for 1 job at a time with 3 users.
- Pro: $299 per month with unlimited interviews for 5 jobs at a time with 5 users.
- Growth: $499 per month with unlimited interviews for 10 jobs at a time with 6+ users.
- Enterprise has custom pricing.
- 20% discount available for annual Lite, Pro, and Growth plan subscriptions.
Best For
Spark Hire is a solid option for SMBs and staffing firms with remote or international job positions, especially those that value collaborative assessments and strong integration capabilities in their cloud-based video interview platform.
We rely on SparkHire for our entire hiring process. Every day, I log in and set up video interviews on the platform for different jobs. The key steps include creating an interview template for each position with specific questions to ask candidates, scheduling the video interviews, and viewing their video responses when it suits our schedule. This involves collaborating with hiring managers to develop relevant questions for each job. I then compile the questions and invite top candidates to answer them at their convenience.
Additionally, SparkHire allows us to comment on and rate applicants' responses, which helps the hiring team communicate and collaborate more effectively. This streamlined process speeds up our hiring, enables us to focus more on evaluating and selecting candidates, and improves the overall experience.
SparkHire makes it easy for job seekers to record their answers at their convenience, reducing scheduling problems and speeding up the hiring process.
The platform has features that facilitate teamwork and decision-making, such as sharing interview videos, providing feedback, and rating answers. You can create interview templates with tailored questions for specific jobs, helping you better understand candidates' suitability for the role.
Our company invested in SparkHire to address several issues in our hiring process. Before SparkHire, scheduling interviews often caused delays and made it difficult to connect with potential hires. The interview process took longer for both hiring managers and job seekers due to the challenge of matching schedules, which extended the time to bring someone on board. We chose SparkHire to simplify and speed up our hiring process.
Their video interview system allows candidates to answer questions at their convenience. Once a question is ready and shown, candidates can record their answers when it suits them. This has reduced the paperwork around hiring and significantly sped up our hiring process. The option to share interview recordings helps hiring teams collaborate and make decisions more effectively.
I've been using SparkHire for over two years. During this time, I've seen significant improvements. The candidate experience has improved with video interviews, making the process easier and more flexible. The tool now includes key features like custom interview questions and the ability to rate and comment on responses, which helps assess candidates and identify the best ones.
The server can be very slow, causing frustration when retrieving results. The contact information provided is sometimes outdated or invalid. Some of the candidate contacts are no longer relevant or useful.
SparkHire stands out for its ease of use and extensive features for video interviews. It eliminates most scheduling issues by allowing asynchronous interviews, significantly speeding up the hiring process. Features like shared interview videos, rating systems, and commenting tools are more user-friendly and effective than those of similar tools, enhancing team collaboration and decision-making. The highly customizable interview templates allow for tailored candidate assessments, a feature many other options lack.
Ensure the tool is user-friendly for both candidates and hirers, with simple, clear steps for conducting interviews. It should integrate smoothly with your existing HR systems, such as your applicant tracking system, to streamline processes and avoid duplicate data entry.
Assess the functionality: Can you create custom interview questions? Can candidates schedule interviews at their convenience? Does it offer collaboration features and meaningful insights?
Choose a tool that can scale with your company's growth and handle an increasing number of users and interviews. Consider the availability and quality of customer support for resolving technical issues and answering questions.
The platform has seen multiple iterations to make its user interface more intuitive for both recruiters and candidates, resulting in a smoother experience. SparkHire now integrates more effectively with popular applicant tracking systems and other essential HR tools, bridging gaps in the recruitment process. Also, enhanced video sharing, more sophisticated rating systems, and improved commenting features facilitate better collaboration among hiring teams.
SparkHire is particularly well-suited for organizations that do high-volume hiring or have geographically dispersed teams. It is ideal for companies hiring frequently across time zones, as the asynchronous video interviewing feature eliminates scheduling conflicts.
Very small businesses or organizations with limited hiring needs may not find SparkHire suitable. In such cases, investing in a robust tool like SparkHire may not be cost-effective. Companies that prefer in-person interviews for a more personal assessment may also find video interviewing less effective.
Clovers
Despite being a newcomer in the video interview space, Clovers has built out quite a promising solution for intelligent and structured hiring. The AI note-taking, dedicated training and support, and new research-backed DEI features like inclusive job posts and redacted resume reviews make them stand out in a crowded market.
PROS
- Offers both one-way and live video interviews, available individually or as a bundle.
- One-way video interviews include unlimited jobs, pre-recorded interviews, intro/outro videos, replay, playback speed, and transcriptions.
- Live interviews feature a searchable candidate database, blinded evaluator ratings, and analytics for interviewer coaching.
- Candidate support includes a help and support page, rehearsing, retakes, chatbot assistance, and interview guides.
- Native library of 1,000 I/O-certified questions organized by role.
- Internal and external sharing, commenting, ratings, and in-line tagging for collaborative assessments.
- AI automates note-taking and sentiment analysis to create concise candidate highlight videos.
- Mobile-optimized with no need for mobile app downloads.
- Expands DEI&B offerings with the acquisition of TalVista.
- Dedicated support (Slack, chat, email, and phone) and training for video interview bundles.
- SOC 2 Type II and GDPR compliant.
CONS
- Candidates must sign up to access the help & support page.
- Limited question types (video, audio, text) with no multiple-choice, file-uploading, or intelligent responses based on applicants' answers.
- While Clovers' bank of questions is included in their video interview bundles, Structured Interview Guides require a separate purchase.
- Candidates can't see the number of takes allowed per question. No option to gather their feedback or ratings after one-way video interviews either.
- Compatible with Zoom and Microsoft Teams, but not yet with Google Meet.
- No native interview scheduling tool.
- English is the only language supported.
- No free plan or free trial. Annual subscriptions required.
Clovers set themselves apart with a strong focus on advancing their hiring intelligence offerings. Alongside video interview tools, you'll find Job Description Optimization and Resume Redaction Review. This is achieved through their acquisition of TalVista, a diversity recruiting tool, and ongoing collaborations with established social psychologists.
Clovers provides flexibility in how you can access their services. You can opt for individual one-way or live video interviews, or bundle them together. Their one-way interviews include unlimited jobs, intro/outro videos, replay, playback speed controls, and transcriptions. The live interview bundle comes with a searchable candidate database, blinded evaluator ratings, and analytics for interviewer coaching.
For structured hiring, Clovers provides 1,000 I/O-certified role-based questions and collaborative features like ratings, in-line tagging, plus AI note-taking for a streamlined assessment process.
This platform doesn't leave you hanging when it comes to support. They offer various means of assistance, including Slack, chat, email, and phone support, along with dedicated training. Clovers also ensures candidates are well-supported with a mobile-optimized interface and various help options, including a support page, rehearsal, chatbot, and online guides.
However, it's a bummer that candidates need to sign up to access the support page. Additionally, the interview interface lacks information on allowed response takes per question and doesn't support candidate feedback options post-interview.
As recruiters who craft one-way video interviews, you may find the lack of question types limiting, as Clovers only supports video, audio, and text questions. They neither offer free trials nor a native scheduling tool, and Structured Interview Guides are available as a separate purchase. While the platform is compatible with Zoom and Microsoft Teams, there is currently no support for Google Meet.
Thanks to their flexible pricing structures, Clovers have served organizations, big and small. Notable names include Afni, Comparably, Community Choice Credit Union, Raytheon, and Walgreens.
Clovers pricing starts at $5,000 with an annual subscription requirement. They offer five products that can be purchased individually or bundled: Job Description Optimization, Resume Redaction Review, Structured Interview Guides, One-way Video Interview Screen, and Live Video Interview Intelligence. They also have a custom plan for enterprises named Clovers Enterprise Plus.
Best For
Clovers is best for midsized organizations and enterprises in the U.S., Canada, and Europe, looking to enhance DEI hiring strategies and/or improve visibility and structure in their recruitment process.
I use Clovers when I am in a hiring period. It allows us to get to know a candidate better beyond a resume or a set of notes. Having it recorded allows us to focus on other tasks since other managers can watch when their schedule allows it. The auto-sync to the Google Calendar is crucial for me to be successful in the office. It is a great time saver for everyone in the office. Being able to bring exact answers to the hiring office is also a great time saver in hiring decision-making.
Clovers is a great time saver because we do not have to have multiple interviews or go through many pages of interview notes. We can refer back to the recording if we have questions about how the interview went. It also allows for a more confident interview, as the hiring manager does not have to focus on memory or taking notes, and can instead focus on the candidate's mannerisms and answers.
My company realized that conducting multiple interviews while taking notes and hoping to remember everything became quite a grueling task. Having the capability to record the interview made the hiring decision much easier. We can create a stronger connection with the candidate, allowing for a more informed hiring decision. Also, recording the interview allows other team members to review the information when it is convenient for them. I have used this program for one year.
I have experienced a few software bugs. The company is still growing, so it could offer more features to complement other HR programs. As with most programs, learning new software can be a learning curve. The customer support is great, so the only thing I wish could be improved is the availability of more features.
I haven’t used other tools to comment on the differences.
People need to consider the program's cost and schedule tutorials to learn the software. Research is the best way to see if it will be a great fit for their company.
It is still evolving; I have not used the program long enough to fully answer this question.
Clovers is a good fit for small businesses such as real estate offices.
Clovers is not a good fit for large companies that need to streamline many human resource programs and features.
BarRaiser
What makes BarRaiser so unique is its savvy AI Interview Copilot. It serves interviewers with ready-made and live job-specific interview questions, prompts them to input feedback on each candidate’s answer, and even offers coaching features without additional charges.
PROS
- AI Interview Copilot for real-time feedback, live question generation, and interviewer coaching.
- 2-way integrations with over 40 ATS tools. APIs are also available.
- Interviews are taken right in video calling platform partners (Zoom, Google Meet, and Microsoft Teams). No additional app download is required.
- Responsive support is available via chat, email, and Slack. 24/7 call support for Enterprise plan.
- Excellent solution for conducting live technical interviews.
- Has a free plan and a free trial.
- SOC 2, GDPR, and NYC AEDT compliant.
- AI Interview Copilot for real-time feedback, live question generation, and interviewer coaching.
- 2-way integrations with over 40 ATS tools. APIs are also available.
- Interviews are taken right in video calling platform partners (Zoom, Google Meet, and Microsoft Teams). No additional app download is required.
- Responsive support is available via chat, email, and Slack. 24/7 call support for Enterprise plan.
- Excellent solution for conducting live technical interviews.
- Has a free plan and a free trial.
- SOC 2, GDPR, and NYC AEDT compliant.
CONS
- No one-way video interview feature.
- No call support for Team plan.
- Team plan limits the number of interviews to 30 per month, 60 min/interview maximum.
- Implementation can take 2 weeks for 1000-person teams.
- No one-way video interview feature.
- No call support for Team plan.
- Team plan limits the number of interviews to 30 per month, 60 min/interview maximum.
- Implementation can take 2 weeks for 1000-person teams.
“Looking good!” was our immediate thought once we laid eyes on BarRaiser’s dashboard. It’s not just beautiful but also user-friendly. With quick training from the vendor, we found no issues navigating the platform on our first try.
BarRaiser’s AI Interview Copilot is by far our favorite feature. As expected from an AI trained by over 110,000 real interviews, this interview copilot has a knack for providing tailored questions based on job descriptions and candidates' resumes, whether you need them before or during interviews. While other video interview software like Willo and myInterview lean more towards first-round interviews, the way BarRaiser’s AI Copilot is designed makes it work extremely well for in-depth, technical ones where questions delve much deeper into candidates' skills, experiences, and qualifications.
An added bonus is that both you and your candidates can use your existing video conference tools like Zoom, Google Meet, and Microsoft Teams for BarRaiser interviews. Instead of hosting its own video interview platform, BarRaiser’s AI works in harmony with these apps, assisting interviewers with the candidate profiles, interview flow, alerts for straying from the structure, sample questions, and real-time feedback. The algorithms also auto-calculates the interviewee's score, which can help a lot in shortlisting candidates post-interview.
BarRaiser’s interview coaching is on par with Clovers, with AI taking notes on key insights and observations during interviews that can be shared among interviewers for future improvements.
However, this video interview software can get quite expensive for teams with less than 500 employees. While it offers a free plan with 5 interviews, this may be not enough even if you hire just a position or two per year. BarRaiser’s Team plan caps the number of interviews at 30 per month, with a 60-minute duration limit for each interview. These fixed numbers sure limit flexibility and nudge users to upgrade to its highest-priced plan for more monthly interviews allowed.
We appreciate the responsiveness of its customer service. Whether our editors reach out during U.S. or Asian working hours, there’s always a person picking up our calls. However, considering fellow enterprise-focused solutions like Vidcruiter and Clovers offer dedicated support for all users regardless of their purchased plans, we think it's a fair point for BarRaiser to consider offering a similar level of support.
500+ companies, including Nike, Vimeo, and Hubspot.
BarRaiser has three plans:
- Interviewer Lite is free and comes with 5 interviews and AI note-taking.
- Team costs $75 per interviewer per month and caps the number of interviews to 30 interviews per month.
- Enterprise has custom pricing.
BarRaiser doesn’t charge observer licenses and offers a free trial post-demo.
Best For
BarRaiser is best for organizations with over 500 employees seeking interview intelligence solutions to live interview candidates worldwide. It works particularly well for technical interviews.
Avature
Avature is an enterprise-grade video interviewing platform that allows you to conduct both live and on-demand video interviews. It also facilitates interview scheduling, be it for 1:1, group, or panel video interviews, and a CRM for recruitment teams to amp up candidate engagement and plan for future hiring.
PROS
- Avature has a full-fledged ATS with built-in live and one-way video interviewing, offer management, and onboarding solutions.
- Ability to customize workflows for both recruiters and candidates.
- Built-in CRM lets recruiters amp up candidate engagement and plan for future hiring.
- Leverages AI with features of automated talent matching and candidate ranking.
- Recruiter mobile app allows key stakeholders to perform several recruiting tasks while on the go. The app also supports offline use and syncs with the system the next time it’s connected to the Internet.
- ISO, SOC 1, and SOC 2 certified, HIPAA, OFCCP, and GDPR compliant.
- Avature’s solution is quite comprehensive. They have a full-fledged ATS with built-in video interviewing, offer management and onboarding solutions. They also have a CRM, allowing TA teams to amp up candidate engagement and plan for future hiring.
- Avature leverages artificial intelligence with features of automatic talent matching and candidate ranking.
- Avature comes with a recruiter mobile app that allows key stakeholders to perform several recruiting tasks while on the go. The app also supports offline use, and syncs with the system the next time it’s connected to the Internet.
CONS
- Undisclosed pricing. Doesn’t offer a free trial or free plan.
- Doesn’t provide a platform for users to request new features and keep up to date on product changes.
- UI isn’t intuitive and takes some time to get used to.
- Lacks autonomy for users to self-manage the restrictions on access granted to specific actions within the system.
- Avature’s pricing is not readily available on their website. They also do not offer a free trial.
- Several users noted that the UI isn’t intuitive and takes some time to get used to.
- Avature’s assessment feature is quite basic and isn’t built out enough compared to point solutions in that space. So if you want to test the skills and cultural fitness of candidates, you’d need a third-party solution.
- Avature doesn’t have an automated reference checking feature built-in. The platform does integrate with third-party solutions that facilitate reference checking, but you’ll have to purchase those solutions too separately.
Known for its customizable ATS and CRM, Avature has established itself as a top choice for enterprises and staffing agencies. Recently, it has introduced a video interview platform to meet the demands of remote hiring. It seamlessly integrates with Avature's suite or can be used as a standalone option for video interviewing.
What sets Avature apart is its built-in, form-based questions that enable managers to filter candidates based on their answers. You can easily review and share recordings with other team members to gather quick feedback. Avature also leverages AI with features like automatic talent matching and candidate ranking, helping you streamline the screening process.
Another thing we really like about Avature is its language support. It supports English, German, French, Spanish, and Mandarin, making it accessible to a diverse pool of candidates. With Avature, you can screen candidates through live or asynchronous video interviews, allowing them to submit recordings for later evaluations.
The recruiter mobile app is another highlight. You can perform recruiting tasks on the go, even offline. And when you're back online, it automatically syncs with the system, keeping you productive.
However, Avature doesn't disclose pricing upfront, and there's no free trial available. The user interface may take some time to get used to, and managing access restrictions has some limitations. Although not a major drawback, having a dedicated channel for user feature requests and product updates would be a valuable addition to the platform.
650+ companies, including Shell, Cisco, L'Oréal, Mondelez, and KPMG.
Avature has custom pricing. Contact an Avature sales representative to get a custom price quote.
Best For
Avature is perfect for large enterprises and staffing agencies seeking sophisticated recruiting software. With two video interview options and multilingual support, it's well-suited for high-volume and global hiring needs.
We use the system for full-cycle recruitment, from a request to fill through to an accepted offer. In my role, I reviewed and approved requests to fill, evaluated candidates, coordinated and shared information with talent sourcers and hiring managers, and approved offer requests. I used Avature at least weekly, and often daily during high-volume recruitment periods.
- Avature is easy for managers to navigate; they access only the necessary or relevant information, making it easy to review and provide feedback on candidates.
- Avature is robust; the system includes all the fields we could want and allows us to tailor positions and processes to specific teams in a complex and diverse organization.
- Avature includes workflow management and integrations; it allows for customized workflows for necessary approvals and reviews and integrates with our payroll system for a smooth transition from recruiting to onboarding and payroll.
Avature was in place at the time I joined the organization. I used the system for 2 years. The system was implemented to create a centralized, single source of truth for recruitment activity. The organization was highly matrixed and had experienced multiple acquisitions. Implementing Avature allowed all parties from relevant teams to remain on the same page about recruitment needs, progress, and costs.
- Avature has customization limits; there were restrictions on customizing fields and titles, which was sometimes confusing for hiring managers and HR staff.
- Avature requires some training and could be more intuitive; users need training to understand the fields, processes, and reporting functions.
- Avature didn't allow our entire recruitment process to be completed within the system; we had to email links for a specialized internal assessment that couldn't be loaded into Avature.
Avature is very comparable to other applicant tracking systems. It largely met our needs, and I appreciate the single source of truth available in Avature. While Avature does not stand out for unique features or capabilities, it is a very reliable and comprehensive system that I would recommend.
Buyers should consider their total recruitment workflow from beginning to end to ensure all steps can be completed as desired without system limitations. Documenting every step in the process and reviewing each item during the product demo can ensure the system will operate as needed. Buyers should also consider the scalability of the system to meet future needs as the organization grows, as implementing such systems requires significant resources and is not something to change often.
Avature is good for large organizations (e.g., 1000+ employees) and matrixed organizations that require several parties to have approval or oversight in the recruitment process.
Avature is good for a large organization (e.g., 1000+ employees) Additionally, Avature is good for matrixed organizations that require several parties to have approval or oversight of various parts in the recruitment process.
Avature is likely not a good fit for small organizations or startups due to the cost and the need for frequent changes to the process or workflows as the organization grows.
HireVue
HireVue is among the best video interviewing software for large enterprises that have frequent hiring needs thanks to its AI-powered on-demand interviews — a feature that helps recruiters get the initial screening done much faster.
PROS
- HireVue’s virtual assistant can do an initial screen of candidates on its own, leave messages for them, and get responses in return.
- Built-in automated interview builder tools provide structured interview questions, templates, and evaluation guides for consistent and faster hiring.
- Boasts interview assessments (live and pre-recorded), game-based assessments, technical assessments, and scheduling.
- Responsive implementation team and customer support.
- ISO/IEC 270012013 and SOC 2 Type 2 certified, UGESP, EEOC, ADEA, ADA, GDPR compliant.
- HireVue is very useful when it comes to screening a large number of job candidates in a short frame of time. Its virtual assistant can do an initial screen of applicants on its own, leave messages for them, and get responses in return. All of this frees up recruiters’ time.
- It has a great on-demand interviewing feature. Recruiters can sit and watch candidates’ interviews as per their convenience. The ability to change the speed of the interview while watching can also help recruiters save time.
- Their implementation team and customer support is extremely responsive or in the words of a Global Talent Attraction Director, “I love the support, tenacity and just constant desire to do the right thing. They take the time to understand our business and I never feel like it is a ‘catch and release’ relationship that is so common in this space”
CONS
- Products are built for teams with at least 2,500 employees. Not a good fit for smaller teams.
- No free trial or free version.
- Limited integration options (12 ATSs).
- HireVue’s asynchronous interview feature may allow applicants to adjust responses to fit the job criteria, but it wouldn’t screen such candidates out, meaning you may need human intervention to pick up on visual cues and body language.
- HireVue is not very affordable compared to its alternatives, especially when you factor in the functionality. Their pricing plans are geared towards companies with at least 2500 employees and even then, you only get a small set of features.
- HireVue does not have a lot of integration partners and the range of software it integrates with is also very limited (mostly ATS).
- Too much automation can at times lead to unwanted candidates. For instance, the asynchronous interview feature can allow candidates to adjust their responses in order to fit the job criteria. However, HireVue wouldn’t screen such candidates out and your company may need human intervention to pick up on visual cues and body language.
When it comes to affordability, we must admit that HireVue may not be the most budget-friendly option. However, in serving large enterprises, it excels at automating workflows and simplifying mass hiring processes. One aspect that truly impresses us is the comprehensive suite of tools it offers, from video interviewing to assessments, scheduling, and conversational AI.
Among these tools, the video interview software stands out for several reasons. It allows for both live and asynchronous interviews, and these both provide a mobile-friendly experience.
Another highlight is HireVue's extensive product guide, which includes over a thousand job-specific interview guides crafted by organizational psychologists. Creating the first interviews, thus, is much easier, and users even have access to HireVue's team of psychologists for assistance in shortlisting qualified candidates.
We should also mention the virtual hiring assistant offered. This conversational AI is capable of addressing candidates' questions and guiding them through the hiring process via text. It handles scheduling, manages hiring events, and helps job seekers find suitable positions. However, compared to other conversational AIs in the market, HireVue's AI assistant could benefit from more human-like interactions. While it presents itself as a virtual assistant, some candidates may find the lack of a human touch discouraging when engaging with the tool.
Amazon, Unilever, Vodafone, Beacon Health System, SmartLynx Airlines.
HireVue has two pricing plans:
- Essential: starts at $35,000 per month for a company with 2,500-7,500 employees and includes live and on-demand interviewing features, custom branding, and single language configuration.
- Enterprise: custom pricing for companies with over 7,500 employees. In addition to all the features of the Essentials plan, this plan comes with scheduling, a chatbot, pre-built ATS integrations, and analytics, among others.
Best For
HireVue is best for large enterprises that frequently have hiring needs, as the video interviewing platform can be particularly helpful in the early rounds of interviews, where there’s a need for screening a large number of candidates within a short period.
After an intake call with hiring leaders, we were instructed on which technical questions to ask. At that point, we had to create an introduction, letting the candidate know what to expect. We would then record our questions. After we moved a candidate to recruiter screen in our ATS, we would send the candidate a link and let them know this was a required step to proceed to the next stage. We received a notification when the candidate completed it, at which point we would review the video interview. We could star the ones we wanted to move forward with and share the video link with the hiring manager if they hadn't already viewed it. Then the candidate would move forward in the formal interview process.
One of the best features is that HireVue cuts down on recruiter phone screen time. If a recruiter has a lot of complex, technical requisitions that they are working on at once, this is an extremely valuable tool. HireVue was light years ahead of the AI movement and continued to improve as AI became a more prominent tool in the recruiting space. It also gives candidates a chance to record a practice run at a question. One thing you can't see on recruiter phone screens is facial expressions or nonverbal movements; with HireVue, you can see all the nonverbal communication in addition to verbal answers.
The client I was supporting had a constant need for data scientists, engineers, upper IT-level positions, and technical roles. HireVue's video interviewing significantly decreased the time to hire. I have used it for one year, and it gave the hiring process a personal touch with candidates even before any formal interviews took place. Another benefit was that the hiring manager could also view and rate candidates' video answers. Recruiters were instructed by hiring managers to ask particular questions, so the hiring process was streamlined across the board, providing a fair and equal interview experience for candidates.
Setting up the questions and having to record ourselves was time-consuming in the beginning. If a candidate didn't provide a great video interview experience, they were eliminated. This can leave a candidate feeling bitter after investing time in the video interview process. The cost is expensive depending on company size.
SparkHire is similar and a cheaper alternative, and it also includes a free trial, which HireVue does not.
Cost has to be the biggest criterion when purchasing HireVue, as not all companies, particularly small or start-up companies, may have the budget for it. Also, consider if you will be hiring a lot of technical positions for your company. While this tool can be used for non-technical positions, I've seen it rarely used that way. HireVue is exceptional, but it has to make sense from a pricing perspective to ensure a high ROI.
HireVue did do away with facial analysis to make the interview process more EEO friendly. As candidates may come from different backgrounds or have disabilities, this could create bias in the video interview AI space.
HireVue is great for a larger company with a high volume of requisitions to fill.
Small or start-up companies will not see a good ROI with HireVue.
myInterview
myInterview shines for medium-to-large businesses. Though free options are gone, you'll get unlimited interviews regardless of your chosen plans, a built-in scheduler, and an AI tool that, based on your desired qualities, will show you the top candidates. The growing integration options makes the tool even harder to resist.
PROS
- myInterview Intelligence identifies suitable candidates based on skills and personality from video submissions.
- Creates intelligent journeys based on applicant responses (if-then automation).
- Mobile-optimized, app-free candidate interviews.
- Mock questions and online instructions for interviewee preparation.
- Supports English, French, German, Hebrew, Korean, Portuguese, and Spanish.
- Export candidates to CSV files.
- Video interviews with automated subtitles and downloadable.
- Kanban Board for easy candidate management.
- Native Scheduling tool.
- Supports various question types: single-choice, multiple-choice, written text, and video.
- Customizable permissions and sharing options.
- Standard plans offer unlimited one-way video interviews and SMS invitations, with 24/7 customer support.
- myInterview has a neat screening feature that can sift through thousands of video submissions and identify suitable candidates not only based on skills, but also personality.
- The platform provides analytics that help you understand how well your current application process is working, so that you can make improvements as needed.
- It lets you add instant candidate ratings so you’re able to compare candidates and make data-based decisions.
- myInterview lets you create a branded, customized interview process. You can choose from their library of pre-recorded questions, or create your own.
- myInterview ensures that all your interviewers have access to the same information about each candidate. This is so they’re all asking the same questions and given a fair chance at evaluating each candidate's answers.
CONS
- Can't customize the email templates without contacting support.
- Both free plan and free trial have been discontinued.
- No live interviewing tool.
- Certain limitations exist on key benefits and job highlight content length.
- Custom integrations entail extra costs.
- No candidate feedback option after interviews.
- A few users have noted that myInterview doesn't offer many customization options. For example, you can't customize the email templates without contacting support.
- myInterview currently doesn’t have a mobile app neither for hiring managers or candidates.
- Though they do have a free forever plan, it is limited to only 1 active job post at a time.
myInterview has this awesome screening feature that goes through all your video submissions and doesn't just look at skills, but also personality. That means it helps you find the right fit not only in terms of qualifications but also in terms of who they are.
One thing we really like is that it's mobile-friendly. Candidates don't need to download any apps to do their interviews. Plus, it supports multiple languages like English, French, German, and more. So, it's really user-friendly on both ends.
Let's not forget the customizable interview questions. You get to use different response types like single/multiple choice (with the option to automate rejection based on candidates’ responses), written text, and video; export candidates to a CSV file; download the interviews; or watch them on myInterview with subtitles and playbacks.
The video interviewing software has just transformed its candidate dashboard to Kanban Board so you can easily manage candidates by dragging and dropping them around. You can even send automated emails for the next steps when moving candidates to different columns, like hired or rejected.
Another great move is that myInterview now has a native scheduler. Bulk actions are also there for sharing, rejecting, moving, or deleting candidates in one go. And a search bar for faster candidate filtration.
Regarding team management, you can create groups with custom account permissions and share job access with specific teams or individuals.
Now, there are a couple of downsides. Some users have mentioned that myInterview could use more customization options, as for now, you can't customize the email templates without contacting support. Also, the free plan is no longer available, but you can still try it out with their free trial.
But here's what's missing — there's no live interviewing tool. And if you're into custom integrations, that might cost you extra.
10,000 businesses, including 7-Eleven, Billabong, McDonalds, and Hyatt
myInterview provides two pricing plans, with the minimum contract length of 1 year.
- Individual ($99/month, billed yearly): Offers 2 active jobs, 2 user seats, 6,000 Text/SMS invites, Zapier Integration, unlimited one-way interviews per year.
- Professional (custom): Custom options for active jobs, user seats, unlimited one-way interviews, unlimited Text/SMS invites, scheduling, API and custom integrations, multi question types, myInterview intelligence, 24/7 customer support, and more.
Best For
myInterview is an excellent fit for mid-market and large businesses, particularly those handling high-volume, entry-level positions. It caters to in-house recruitment teams, recruiting agencies, and teams with single or multiple brands.
As per its name, MyInterview is a relatively new cloud-based tool for streamlining interviewing. We utilize MyInterview to shortlist candidates while allowing the resourcing team to add comments and send out invitations for video interviews for certain roles. We add feedback and attach the CV, forwarding it to the hiring manager for the role in question. It allows us to send information to multiple stakeholders and track responses efficiently. The tool is particularly helpful in managing and organizing the interview process from start to finish.
Three main benefits of MyInterview are its simple, clean look and user interface, making it easy to use and train staff on. Customer support is good and timely, with a quick turnaround on issues. It is one of the most cost-effective tools on the market, particularly in Australia.
We have used MyInterview for over a year across all divisions. It was initially purchased for bulk recruiting campaigns when we won a contract and had large numbers of roles to fill with a short turnaround time. Once a contract is won, sometimes the project will need to start within a 2-4 week time frame, and this is painfully challenging unless group online interviews using tools such as MyInterview are utilized. MyInterview helped us achieve a start date within budget.
It is a new platform and has some room to improve. It does not allow group interviews, which can be problematic for larger organizations or if you need it as a one-off. If used overseas, customer service may be less effective if issues need to be escalated. Lastly, while some may see it as a pro, I am not a fan of using AI to determine candidates' responses. I believe a human touch is necessary for this task.
MyInterview is fully Australian-run and owned, which appeals to us as Australians who like to support local start-ups. I think for an Australian company, this is a great option as some of the international brands don’t have customer service representatives online during Australian business hours, which can dramatically affect working ability if you have an issue that needs immediate attention.
The flexibility offered with a month-to-month plan is fantastic for SMEs. Ensure that the tool integrates well with your current systems and meets your specific hiring needs.
They are rapidly growing and always respond to users' requests, ideas, and suggestions in a timely and effective manner.
MyInterview can be a great tool for start-ups and SMEs.
Global organizations with regular large recruitment campaigns may not find MyInterview to be the best fit.
interviewstream
interviewstream has both live and on-demand interviews, customizable branding, AI question suggestions, and multilingual support. You can give candidates a second chance to re-attempt specific questions and invite internal and external raters to assess interviews while feeling reassured candidates get well-prepared with pre-interview tests and recording practices.
PROS
- Option to grant candidates the opportunity to reattempt specific questions in an on-demand interview.
- Accessibility of interviews to evaluators internally and externally.
- Branded tools for customization. Personalizable video interview format with automated interview schedule email templates and SMS text capabilities.
- Library of 1,500 interview questions with advanced tagging and sorting.
- AI tools suggest relevant questions, job descriptions, and invitation email templates.
- Pre-interview hardware test and practice recording section for candidates.
- Support available through articles, courses, phone, tickets, and assigned account managers.
- Language support for English, French, German, Polish, Portuguese, Russian, Chinese, and Spanish.
- 2FA, ISO 27002, and SOC2 Type 2 certified and GDPR compliant.
CONS
- Lack of information about offerings and absence of free trial or free version.
- Customer service could be more proactive.
- Calendar needs frequent refreshing for real-time scheduling.
- Mobile app for iOS hasn’t been updated since 2021 and still uses the old brand name (RIVS), while the Android app receives poor ratings for log-in issues and bugs.
- Limited to 8 ATS integrations or an OpenAPI option.
- Screen sharing in live interviews requires a plugin download.
interviewstream offers both on-demand and live interviews, and the former is particularly popular for education purposes. Educators can use it to help students excel in job interviews and soft skills and seek feedback. However, what truly caught our attention was the option to let candidates reattempt specific questions — something not commonly found on other video interview platforms.
The live video interviewing feature isn’t bad at all. It provides intuitive options such as sharing interviews with multiple stakeholders, commenting on videos, and rating candidates. The only downside is that sharing the screen requires a plugin download, which can be a bit of a hassle.
For employers, interviewstream offers 1,500 interview questions and evaluation guides, plus AI tools to suggest how to help hiring managers stay productive. Branding features are also well taken care of, with options to customize logos, font, and page color, to name a few.
Candidates are not left behind, as interviewstream offers support via a pre-interview hardware test to ensure tech readiness. Moreover, the platform includes a practice recording section that guides candidates through the interview process.
Unfortunately, interviewstream falls short in integration capabilities (8 native ATS integrations). We also don’t like that interviewees need to download a mobile app to take interviews on phones. Not to mention, the app has received mixed reviews: The iOS app hasn't been updated since 2021 and still carries the old brand name (RIVS) while the Android app suffers from frequent login issues and bugs.
900+ organizations, including Harford County Public Schools, East Baton Rouge Schools, and Children's Hospital of Philadelphia.
Interviewstream pricing isn’t disclosed. You need to contact their sales team for more details.
Best For
Interviewstream is best for medium and large-size companies and organizations in education, manufacturing, and retail.
I use InterviewStream about 10 times a year, whenever we have a recruitment campaign. One of the key things that I use it for is the automated interview scheduling. We also use the live video interview for virtual interviews. Additionally, we use the one-way interview functionality for first-level screening of candidates. We utilize the onboarding tools, particularly the 30, 60, and 90-day feedback.
InterviewStream is very easy to use. The one-way interview scheduling is great for doing first-round interviews in high volumes. The automated interview scheduling is amazing and saves us time.
We interview in high volume with many remote staff and remote candidates, and the online video interviewing was becoming chaotic and inefficient. We needed to centralize remote video interviewing, scheduling, and data management. InterviewStream was very easy to use and quick to get started. The interview scheduling automation was useful and saved us a lot of time. I have used this for a total of about two years across different organizations.
InterviewStream can be glitchy during live streams and is not as reliable as Zoom; this can be improved. It didn't offer a free trial or a free version, so it wasn't easy to try out initially when consulting for smaller companies. The pricing is a bit high for some smaller clients I have worked with, so a more cost-effective option for startups would be beneficial.
Not all these tools offer one-way interviews and live interviews together; it's good they offer both. I'd say InterviewStream is an above-average tool.
Automated interview scheduling is crucial as it saves you so much time. The one-way interviewing is also important as it reduces delays and therefore the time to hire.
I feel that customer support has improved over time to meet needs, and while it can be glitchy, I have seen improvements since I first started using the tool.
Organizations with remote teams and/or in different time zones can benefit from InterviewStream.
Startups may not find InterviewStream to be the best fit, as the pricing is prohibitively expensive for many micro-businesses, and the value comes from using it at scale.
Recright
Recright is a user-friendly tool that can handle live and pre-recorded video interviews. Plus, it has an applicant tracking system that complements the video interviewing product. Multi-branch and global enterprises looking to house video interviews, scheduling, and ATS will make the most out of it.
PROS
- Recright is user-friendly for both recruiters and candidates.
- Multiple user access for sharing video information with team members.
- Transparent pricing with a 14-day free trial available.
- Customizable visual elements include adjustable interviews layout, job positions, career pages, fonts, and colors.
- Candidates can rate their video interview experience with feedback pulse enabled.
- Great customer support.
- ISO/IEC 27001:2013 certified, WCAG and GDPR compliant.
- Native ATS. Can integrate with 18 ATSs and is open to adding more.
- Built-in test to ensure candidates’ network connection and hardware work properly.
- Supports 26 languages for candidates and 10+ languages for recruiters.
- Recright video interviewing tool is easy to use for both recruiters and candidates.
- Helps recruiters save time and enhance the recruiting process by recording questions one time and sharing them with candidates instead of meeting all candidates one-on-one.
- Provides information on which candidates make sense to meet for a personal interview.
- Ability to have multiple users, allowing recruiters to share video information with hiring managers and other team members.
- Transparent pricing structure. A 14-day free trial is also available.
- Great customer support.
CONS
- Occasional technical issues, but typically resolved quickly by the support team.
- No pause button in the video recorder.
- Unable to resend invitations to non-responsive candidates.
- Additional cost for branding features, live video interviews, scheduler, and integrations.
- Limited customization options for message forms.
- Changing email addresses require creating a new username without automatic transfer of previous job ads/interviews.
- Some technical issues have been reported, but they are typically resolved quickly by the support team.
- No pause button in the Recright video recorder.
- Not possible to resend an invitation to candidates who have not opened or answered the first invitation.
- Live video interviewing and interview scheduling are offered as add-ons.
- Message forms when sending invites to candidates are not very customizable.
- Third-party and ATS integrations cost extra. The integration with Visma is not working as fluently as it should.
Our first impression of Recright was that the tool was super easy to navigate through. It’s straightforward to customize visual elements, such as interview layouts and career pages. The platform also features a built-in test to verify candidates' network connection and hardware compatibility. Loved the feedback feature, enabling candidates to provide input after their interviews. Recright's multilingual support for candidates in 26 languages and recruiters in over 10 languages is another nice touch.
However, we were expecting to have a pause button on the tool’s video recorder. This would be helpful because, as interviewers, we may need to take a moment to think when asking candidates questions. We’d also like to be able to resend invitations to candidates who have not answered the first invitation. As Recright currently doesn’t support that, following up with potential candidates can be challenging. Talking of candidate invites, it’d also be great to have more customization options there to make the messages sent unique. For now, there’s no text formats, styles, or variables that can be used when we craft emails to send to interviewees.
Recright offers native ATS integration and supports 18 other ATSs, but live video interviewing, the scheduler, and even branding options and integrations cost extra. Lastly, a heads up if you need to change accounts’ email addresses: this requires creating a new username, and there is no automatic way to transfer previous job ads and interviews from the old account to the new one.
500+ companies, including Uber, Netflix, Volvo, ABB, and KPMG.
Recright offers four pricing plans after the free trial:
- Easy Plan: Starts at $289/month for teams with 10-20 positions per year.
- Pro Plan: Starts at $519/month for teams with 30-50 positions per year.
- Enterprise Plan: Custom pricing for teams with over 60 positions per year.
- Single Hire: $759 per video recruitment, including a job ad and a video interview, valid for 60 days.
- Additional features like Live Video interviews, Timed Interviews, Interviews Scheduling, and Custom integrations are available at 39.75€/month/feature.
Best For
Recright works best for enterprises having multiple branches or agencies to streamline their high-volume hiring without having to work with different vendors for scheduling, video interviewing, and ATS.
We are always looking for new talent, particularly for roles on our ships. We often use RecRight, especially during peak hiring seasons (Summer & Fall). It's perfect for conducting video interviews with candidates globally, making the initial screening process flexible for us and the applicants. Candidates can record their responses at their convenience, and our hiring teams can review them independently. This system saves us time and helps us manage candidate information and communications efficiently, ensuring we don't miss out on potential hires.
- Efficiency: The asynchronous interview format lets us screen candidates more quickly than traditional methods.
- Accessibility: It's easy for candidates worldwide to participate, breaking down geographical barriers.
- Organization: All candidate information and communications are neatly stored in one place, aiding coordination.
- Scalability: It can handle our volume needs, whether hiring a few people or scaling up significantly to hire over 20 people at one time.
Liberty Maritime Corporation bought RecRight to help us manage our growing global operations. It was already in place when I joined, so I'm unsure how long it has been in use. The platform is excellent for conducting video interviews that don't need to happen in real-time, which speeds up the process and benefits everyone involved. It integrates smoothly with our HR systems, making it easy to keep track of all our hiring activities. It has significantly improved how we connect with talented individuals worldwide.
- User Interface: The interface can sometimes feel clunky or outdated, complicating navigation.
- Customization Options: I wish there was more flexibility in customizing features to better suit our specific hiring processes.
- Technical Issues: Glitches during video uploads or playback can significantly delay our review process.
RecRight differentiates itself from competitors primarily through its robust asynchronous video interviewing capabilities, which are particularly effective for companies like ours with global recruitment needs. This feature increases flexibility for both candidates and recruiters, widening the talent pool by eliminating scheduling conflicts. I appreciate this aspect because it streamlines our hiring process significantly, allowing us to evaluate candidates more efficiently than traditional methods.
When selecting a video interviewing tool like RecRight, consider its features, ensuring it supports both live and asynchronous interviews and integrates well with existing HR systems. Evaluate the user interface for ease of use, so candidates and recruiters can navigate the platform smoothly. Finally, check the quality of customer support for reliability, especially for resolving technical issues swiftly.
Since I haven't been using RecRight for long, I'm not fully aware of how it has evolved to meet user needs. However, from my experience, the platform seems well-tuned to the demands of modern recruitment processes, suggesting ongoing updates and improvements to stay relevant and effective in the evolving HR landscape.
RecRight is well-suited for organizations that operate in multiple time zones or have a widespread geographical presence. It is ideal for companies that need to conduct many interviews and value the efficiency of asynchronous communication. This tool benefits HR teams looking to streamline their recruitment process while ensuring a broad candidate reach, making it a good fit for companies with high recruitment needs.
It may be less suitable for companies needing in-person interactions during recruitment or those with minimal technological integration in their HR practices. For businesses with a straightforward, localized hiring process, RecRight's sophisticated features, mainly its focus on video interviews and asynchronous communication, may still provide benefits.
Harver
While Harver is known better for its assessment product, the platform also delivers a robust video interviewing solution. It offers both one-way and two-way interviews, accompanied by automated scheduling and sharing tools, streamlining both works for both recruiters and candidates.
PROS
- Harver combines video interviews with customizable assessments for more comprehensive candidate evaluations.
- Users can gather applicant feedback and extend deadlines, while rating, commenting, and thumbs-upping candidates' videos.
- Includes a built-in reference checking tool with quick turnaround time.
- 30+ ATS integrations, built-in scheduling tool.
- Pre-interview test link to configure candidates' equipment.
- Auto-share feature allows for automatic sharing of candidate interviews with designated evaluators.
- Responsive customer support.
- Supports 11 languages.
- 2FA supported, ISO 27001 and SOC 2 Type 2 certified, GDPR and CCPA compliant.
- Users like the variety of customizable assessments Harver offers, and the ability to test a range of skills, aptitudes, and personality traits.
- The automated candidate matching provides you with qualified candidates that match your specifications.
- Most users we’ve chatted with appreciate that Harver has a built-in reference checking tool with a relatively quick turn-around time.
- The platform comes with a mobile app that lets you search for and view candidate profiles, invite candidates to apply, review their test scores, and more on the go.
CONS
- Initial learning curve, especially for users new to recruitment technology.
- Mobile access requires app downloads, which are poorly rated for issues related to interview submission and launch.
- Pricing lacks transparency.
- No free trials available.
- A few users find the platform challenging to learn initially, especially those new to recruitment technology.
- Several users reported the candidate reports are lacking in content and are often delivered late
- Pricing isn’t transparent, meaning you’ll need to speak to the sales team to find out how much the platform will cost you.
- There aren’t any free trials at this time.
What sets Harver apart is its combination of video interviews with customizable assessments, allowing for comprehensive candidate evaluations. The built-in scheduling tool keeps things running smoothly, and the pre-interview test link ensures candidates' tech is set up right. Plus, they've got nifty features like gathering applicant feedback and giving recruiters the power to extend video submission deadlines.
Regarding interview assessments, Harver’s auto-share feature enables the automatic sharing of candidate interviews with designated evaluators, who can rate, comment, and thumbs-up videos. The platform also sends reminders to evaluators, ensuring they don’t forget their duties. With evaluation results based on consistent criteria and automated aggregation, comparing candidates and making data-driven hiring decisions becomes much more straightforward.
Harver boasts over 30+ native ATS integrations. And when users need a little help, customer support is on the ball.
However, we noticed there's a little snag related to mobile access. Interviewees are required to download an app, which can be a real pain in the neck. Some users have reported occasional issues with the app's interview submission and launch processes.
Harver also doesn’t have the best user-friendl UI, as users new to recruitment technology may encounter some learning curves. And unfortunately, the platform just says no to free trials and disclosed pricing.
1,300+ companies, including NexRep, Arvato, and HEMA.
Harver has custom pricing. You need to contact a sales representative for a quote.
Best For
Harver is the top choice for medium and large-sized companies aiming to accelerate candidate reference checking, assessments, and interviews for a faster hiring process.
We used Harver to speed up our recruitment process, particularly for finding coaches in the education sector. It allowed us to create custom assessments that evaluated candidates' skills and suitability for working with children. The platform automated tasks like screenings and interviews. It also presented high-quality, data-driven insights that were easy to read and understand. It helped us make informed hiring decisions, which is crucial when working with children. This system allowed us to evaluate double the number of candidates compared to before in the same time frame, boosting our credibility with clients by ensuring we hire the best and safest professionals.
The gamified assessment feature was truly unique and engaging. It made the process fun for applicants and gave us deeper insights into their problem-solving and critical thinking skills. Another benefit was the realistic job previews. This allowed candidates to understand the role before joining us, ensuring they were genuinely interested and well-suited for the job. This was particularly important in a niche coaching business where understanding the role's demands was key. Finally, the integration with our LMS helped us seamlessly transition new hires into our training programs.
Since our hires were a specific niche (they were coaches working with children), we needed a reliable pre-vetting system to maximize children's safety from the start. We wanted to be backed by a reputable company to add this to our marketing messages and create trust with future clients. Since our clients were parents, they appreciated that we have this extensive assessment process for all our coaches. Harver offered us this backing and made the process more efficient. We used it for about two years while I was there.
What we disliked about Harver was that the customization of assessments was time-consuming and required additional effort. The platform's learning curve was steep, making it challenging for new users to fully utilize all features quickly. Additionally, some candidates found the gamified assessments unconventional, which occasionally affected their comfort level and overall experience.
Harver stood out from its competitors due to its interesting gamified pieces, offering a truly unique and engaging way to evaluate candidates' problem-solving and critical thinking skills. I also liked the realistic job previews. Candidates fully understood the role before joining, significantly reducing mismatches and turnover. Another standout feature was Harver's ability to measure cultural fit, which was crucial for our niche coaching business.
When buying a tool like Harver, look at the customization options available for assessments, ensuring they can be tailored to fit your specific industry. Look for features that promote unbiased hiring, such as data-driven insights and automated evaluations, to make the tool useful (also make sure your team knows how to read and interpret and will rely on it). Additionally, consider the integration capabilities with your existing systems, like LMS or ATS. Finally, evaluate the user experience for both candidates and recruiters to ensure the tool is engaging and easy to use. The best tool is the one you will actually use.
Some elements changed, like its gamified assessments, making them more interactive. They introduced more robust integration capabilities with various ATS and LMS systems, streamlining the hiring and onboarding processes. Also, the user interface became more intuitive, reducing the learning curve that was initially a problem.
- Mid to large-sized organizations needing efficient and scalable hiring processes
- Companies with high-volume recruitment needs
- Organizations prioritizing data-driven hiring decisions and reducing recruitment bias
- Small businesses with limited recruitment needs
- Organizations with very low hiring volume
- Businesses that require highly customizable and unique hiring assessments not offered by Harver
Benefits of Video Interview Software
Benefits of video interviewing software include time and cost savings, enhanced flexibility, and access to a wider talent pool.
- Time-saving and cost efficiency: Pre-recorded video interviews eliminate the need for initial phone calls, while built-in automation features like schedulers, reminders, candidate interview sharing, and rating guides streamline time-consuming tasks. This efficiency allows you to invest your time and resources more effectively.
- Enhanced flexibility: Whether you're a staffing agency with clients in different time zones or a business hiring remote candidates, video interviewing software offers great flexibility. It allows easy scheduling of live interviews to match candidates' availability worldwide. Also, reviewing recorded responses adds even more flexibility.
- Wider talent pool access: Particularly in competitive sectors like tech, video interviews extend your reach. A U.S. tech startup, for example, can evaluate candidates from Europe to Asia and then consider options like relocation or compliant hiring through partnerships with PEO or EOR companies.
Drawbacks of Video Interview Software
Drawbacks of video interview software include technical issues, a lack of personal interaction with candidates, and potential bias.
- Technical issues: Technical glitches can be frustrating. And at times, using video interviews can create an uneven playing field for some candidates. Clear instructions, tech support, and alternative communication methods can help prevent these issues.
- Lack of personal interaction: Talking to a camera without immediate feedback can be challenging. Some candidates also miss the chance to ask follow-up questions for better clarity. To add a personal touch, talent acquisition teams often send questions as video recordings and add an intro or outro video rather than just plain text. Another example would be how tech firms integrate video interviews with collaboration sessions and coding assessments for a more comprehensive evaluation.
- Potential bias: While the rise of AI in video interviewing software brings tremendous convenience and the potential to minimize human biases, algorithms can carry biases themselves. Recent guidance from the Equal Opportunity Employment Commission (EEOC) stresses that employers may be accountable for AI biases, even if from third-party vendors. Thus, choosing a vendor that continually monitors machine performance and maintains a human touch is crucial.
How Has Video Interviewing Software Evolved Over Time?
HR tech expert and founder of SelectSoftware Reviews, Phil Strazzulla, first explored this segment back in 2010: “It was immediate to me that you can save a lot of time, and get a much better understanding of candidates via virtual interviews vs. just a resume.” However, he adds “The problem I ran into was that candidates weren’t quite used to it by that point and they needed to be educated and also reassured that this wasn’t a waste of their time. Now, video interviews are very common.”
HR teams and candidates alike have adopted this new format. We trained ourselves to master virtual communication skills to compensate for the absence of non-verbal cues.
In certain fields, new screening strategies have been formed. For instance, video interview software is combined with in-depth pre-employment screening tools and reference checking for nuanced assessments in the software engineering and healthcare spaces.
The COVID-19 pandemic created perfect conditions for the widespread adoption of video interview software. Contrary to predictions, video interviews have continued to thrive post-pandemic. They now play a vital role in screening, with a 67% increase in adoption within a year.
Video Interviewing Platforms for Staffing Companies
While we mainly focus this research on the corporate HR and recruiting use cases for video interviewing, the above vendors serve staffing companies as well, and for a good reason.
These staffing companies can leverage video technology to gain a deeper understanding of candidates before presenting them to clients. It's like getting a sneak peek before the big show. Been there, done that, and I feel obliged to spill the truth: Clients love the sneak peek thing! (Who doesn’t love it?)
With user access management, staffing agencies can assign appropriate roles to clients, allowing seamless collaboration in the decision-making process as well as better security, all in one centralized hub. They can also use the video to show a more human side of a candidate vs. just a resume and some notes.
Video Interview Software ROI
The true value of video screening comes from the time it saves during candidate screening—our main focus for ROI. We often decide a candidate's fate within the initial five minutes of a phone call yet we still dedicate 25+ more minutes to the call. Small as it may seem, these minutes add up significantly!
The video presentation below showcases the actual time and cost savings we can achieve by implementing video interview software:
How Much Does Video Interviewing Software Cost?
Below are estimated prices for video interview software broken down by business size:
Video Interview Pricing
In the detailed reviews of the best video interviewing software above, we have included pricing data for each vendor where available. Unfortunately, some vendors prefer to keep their costs a mystery.
When it comes to video interview software pricing, there are four key factors to consider:
- The number of seats your company requires
- The number of open roles you have
- The number of interviews conducted per month
- The specific features and integrations you need.
If you're a small business looking to save some hard-earned cash, our review of the best free video interviewing software might be just what you're looking for.
How to Make the Most Out of Video Interviewing Software Demos
We’ve navigated this path with over 30,000 vendors. Here are our go-to's to make demos work for you:
- Know Your Needs: Create a checklist of essential functions, and ask Sales to demonstrate each. This approach has saved us from getting swept away by the charm of salespeople and their shiny product features. Try it.
- Involve Your Team: Include key team members in demos. Their participation ensures the software meets all involved parties' needs.
- Request Access to Trial Versions: Nothing can beat having a chance to test the product firsthand. The little secret: Some vendors offer trials upon request, even if not publicly advertised. Also, with the right pricing negotiation strategy, you can save up to 60% on your HR Tech purchase.
Video Interviewing: The Candidate Experience
After reviewing numerous candidate comments on their poor video interview experiences and employers complaining that video interviews aren't effective, a recurring problem is evident: neglecting the candidate experience.
Companies send job applicants video interview links without providing the necessary context for the entire process and the broader hiring timeline. No follow-ups after candidates put in the effort to record the interviews. Did we mention the excessively long and sometimes unnecessary question sets?
Good news: Creating candidate-centered video interviews doesn't have to be complicated if you:
- Put yourself in candidates' shoes: Think about how candidates feel during the interview process. Video interview software can help by providing clear information, customizable messages, and instant follow-ups. It allows you to control the number of questions and answer attempts, and it can offer best-practice guidance for specific roles. Take time to fully grasp the software's capabilities and design the interview process with candidates' experiences in mind. Your customer support can also lend a good hand in helping you make the most out of the software.
- Be cautious with AI: As AI becomes more common in video interviews, it's important to understand how automated screening works. Always double-check the software's logic with human oversight. This ensures you can identify top talent and avoid any compliance issues.
Video Interviewing Software FAQs
What Is Video Interviewing Software?
Video interviewing software is a tool that enables remote interviews for businesses, offering features like video calls, recording/playback, live streaming, video conferencing, and candidate screening. It saves time and human resources by eliminating the need for in-person interviews and providing a convenient and efficient way to identify who the best candidates may be.
What Are the Different Types of Video Interview Software?
There are primarily two types of video interview software: live video interview software and asynchronous video interview software.
- Live Video Interview Software: Live video interview software allows you to have real-time interactions with the candidate, just like you would in a traditional face-to-face interview. This type of software often includes features like screen sharing, virtual whiteboards, and chat functionalities. Some popular examples of live video interview software include VidCruiter and Spark Hire.
- Asynchronous Video Interview Software: Asynchronous video interview software allows candidates to record their video responses to interview questions at their convenience. The recorded interviews can then be reviewed by HR managers or interview panels at a later time. This type of software offers flexibility and eliminates scheduling conflicts. You've got features like question libraries, time-limited responses, and customizable branding. Examples of asynchronous video interview software include Willo and Hireflix.
Which Type of Video Interview Software Should I Choose?
Live video interview software gives you that real-time interaction, but it requires some coordination in scheduling. On the other hand, asynchronous video interview software offers flexibility and convenience, but you sacrifice that immediate back-and-forth communication.
In this guide, we have included some platforms, such as VidCruiter and Spark Hire, which offer a combination of both live and asynchronous features so that organizations can tailor their interviewing approach based on their recruitment needs.
How Does Video Interviewing Software Work?
Each type of video interview software works differently. To give you an idea, we have made a comparison table below on how each type of video interviewing platform operates fundamentally, as it also varies depending on particular vendors’ approach (some provide an inclusive solution that keeps the full interviewing cycle in-house, while others focus on one niche and leverage integrations to extend their product capabilities).
Are There Any Free Video Interviewing Software Platforms?
Yes! Here are some of them:
- Willo has a free tier where you can interview up to 10 people per month.
- Spark Hire lets you use one-way and live interviews, evaluations, and collaboration tools for free in 14 days.
- Hireflix offers a 1-month free trial you can opt for to explore further its one-way video interview tools.
- Breezy’s 30-day free trial with unlimited users (video interviewing features require a subscription upgrade though).
Last Advice on Video Interviewing
We hope we've been a reliable guide in your quest for the best video interviewing software for your team.
But the conversation doesn't have to end here. We’re still here to lend a helping hand if you have more questions or need further assistance in your purchasing process. You pick a time and our HRTech expert will get in touch with you for a 1:1. It’s on the house!
Got any insights or feedback you'd like to share? We’re all ears! Feel free to drop the editor of this piece, Anh Nguyen, an email or a LinkedIn message.
Till next time!
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