Business Software

The SSR Blog: Everything HR Technology

Types of Customer Loyalty Programs

Types of Customer Loyalty Programs

This article explores 6 types of loyalty programs that you can implement for your business.

December 18, 2020
Five Metrics to Measure Customer Experience ROI

Five Metrics to Measure Customer Experience ROI

There are different metrics to measure the ROI of customer experience initiatives. This article...

December 14, 2020
Seriously, a Free LMS can be an Effective Tool...?

Seriously, a Free LMS Really Can Be an Effective Tool for Business

Wondering whether to get a free LMS or shell out some of your budget on one? We’ll help you...

December 9, 2020
Microsoft’s employee surveillance technology

When HR Tech Goes Too Far - Microsoft’s Employee Surveillance Technology

While advances in HR Tech are great, there is a fine line of advancement and overreach...

November 25, 2020
The Difference Between CEM and CRM Software Solutions

The Difference between CEM and CRM Software Solutions

CRM and CEM are business solutions that are commonly confused with one another...

November 16, 2020
Five Types of Customer Experience Management Software

Five Types of Customer Experience Management Software

There is more than one way to improve customer experience through software solutions...

October 20, 2020
What is WorkTech?

What Is WorkTech?

WorkTech is redefining how HR and People teams do across the employee lifecycle.

February 5, 2019
The Intrinsic Value of a SaaS Business: A 20 Year DCF

The Intrinsic Value of a SaaS Business: A 20 Year DCF

Here’s how I’m using a DCF to value high growth SaaS companies.

December 31, 2018
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