The 9 Best Payroll Software in 2025
These are the best payroll software vendors, hand-picked by our experts drawing on years of experience in this space.
Best Payroll Software
Getting employee payments right and on time is super important for any business. With so many payroll software options out there, it can be overwhelming to choose the best one. But don’t worry—we’ve done the research for you! We’ve put together a list of the best payroll software based on our extensive findings, including demos, expert opinions, and real-life experience.
In this guide, you'll discover the top payroll software for small businesses, the best choices for large companies, options specifically for teams in the U.S., and even recommendations for businesses operating globally.
To select the best payroll software and to ensure we specifically list products that are truly best-in-class, we participated in the HR software demos, conducted user interviews, consulted with external experts, and tested dozens of tools that met the basic requirements.
The products that made the cut excel across the board but stood out in particular for:
- Ease of Use: We focused on how user-friendly each software was. It’s crucial that HR professionals and accountants can navigate the system easily without getting bogged down in complicated processes. The goal of payroll tech should be to lighten your team’s load, not make their jobs harder.
- Automation Capabilities: We found that having good automation capabilities is a significant advantage for a payroll platform. Features like automatic tax calculations, fast payroll processing, and solid compliance tracking differentiate top-notch payroll and benefits software vendors from mediocre ones. Automation helps everything flow smoothly while also making sure that employees are paid correctly and in line with the law.
- Mobile Compatibility: We paid attention to how well each software worked on mobile devices since many people need to access payroll information on the go. Imagine your accountant wanting to double-check payroll schedules while out for coffee, or your HR manager easily approving payslips on their tablet during a meeting. Plus, employees should be able to check their pay dates right from their phones without any hassle.
- Expert Support: Finally, we acknowledge that having good customer support can really impact how satisfied users are with the software. Quick and helpful support can make a big difference! When your customer success manager (CSM) really knows their stuff about local payroll laws and practices, it can lead to a smoother experience for everyone involved. On the flip side, if the support team isn’t familiar with your specific payroll requirements, it can lead to long waits for help and lots of frustration.
To learn more about how we put together our shortlists, please review our HR tech assessment methodology here.
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ADP
As one of the best-known and biggest companies in the payroll and HR space, ADP is well-positioned to tackle the complex needs of large enterprises in all kinds of industries.
PROS
- Mature, robust platform & staff with decades of experience.
- Comprehensive packages to tackle payroll, benefits, and HR needs with one tool.
- Big enough to cater to the needs of large enterprises with thousands of employees.
- Native, all-in-one technology suite for recruitment, payroll, and compliance.
- 17 RPO service centers in 14 countries and provide services in 42 different languages.
- Dedicated team of AIRS-certified recruiting professionals.
CONS
- Price points might be too steep for budget-strapped organizations
- Not the most modern platform. Prone to bugs and has an outdated look and feel.
- Little flexibility to cater to specific needs when it comes to implementations and pricing plans.
- Pricing is not publicly disclosed.
- Technology options outside ADP’s dedicated HR tools are limited.
ADP stands out in a crowded field thanks to their ability to offer related HR functions like benefits administration, compliance, and time and attendance in addition to tailored payroll packages - all from a single, easy-to-use platform. Their tailored payroll packages offer a range of tools and add-ons, and we’ve found that upgrading between packages is easy, which is great for companies expecting notable shifts in headcount.
However, ADP may not be the best fit for SMBs due to its high price point. Fees tend to increase with time, and it’s not the cheapest tool out there. Also, we’ve spoken to numerous users who have remarked upon their customer service as an aspect they could improve. Some common complaints include the time of each response and not having a stable point of contact to refer to within the company.
In our experience, the software itself can also create some issues with time. While few companies are able to offer as much, it’s common to encounter bugs and errors that require you to speak to a representative in order to get it fixed – for instance, the hourly pay rate doesn’t come through properly.
Overall, ADP is one of the best-known names in the space and their huge market share means they’re definitely a must-consider for some companies, but they are certainly not the most flexible. Also, since you’ll be among thousands of other customers, you’re unlikely to receive a white-glove customer service experience.
Margaritaville, BP, The Bancorp, The Boston Globe, Whole Foods, LongHorn Steakhouse and more.
APD’s pricing is not publicly available. However, they can provide a custom quote through their website if you indicate your company size and the desired modules.
Best For
Large organizations with headcounts in the thousands. ADP has extensive technical and human resources plus a staggering amount of experience in the field.
Gusto
Gusto offers versatile features such as flexible pay schedules, payroll deductions, automated tax filing, and almost everything else an SMB needs for compliant and fast payroll.
PROS
- Full-service multi-state payroll including W-2s, 1099s, and contractors.
- EOR services for hiring international full-time, salaried employees.
- Supports automated tax filing and benefits administration.
- Flexible payroll options and unlimited pay runs.
- Comprehensive customer support resources.
- Transparent pricing without long-term contracts or setup fees.
- The dashboard feature keeps tabs on compliance tasks
- The hiring and onboarding sequence is nicely streamlined between HR and the new hire
- Post-offer, pre-start tasks are made easy with integrations like CorpNet (state tax set up) Checkr (background checks)
- Easy payroll for U.S.-based W-2 folks, domestic, and international contractors
- Person-to-person phone support, email, and other customer service resources
- The business model is responsive to customer needs
CONS
- Limited analytics dashboard.
- No native accounting feature for earnings and spending tracking.
- Federal/state compliance alerts and benefits require the Premium plan or add-ons.
- Entry plan lacks native time tracking and online signatures.
- Gusto can support payments for international contractors, but not employees
- No native accounting feature to keep earning and spending under the same roof
- Analytics dashboard is simplistic
Gusto has always been a worthy consideration within the payroll software category, especially for small and medium-sized businesses.
First, Gusto is very user-centric: Even the cheapest plan includes call, email, and live chat support at extended hours. There is also an online help center and dedicated community where accountants can connect and learn from each other.
With features ranging from full-service multi-state employee and contractor payments to benefits and even global EOR, Gusto can assist with many business types. We tested its payroll capabilities and can report that its ability to schedule and run fast, flexible (and unlimited) payrolls is pretty much on par with enterprise solution ADP.
That said, we can’t escape the fact that Gusto relies on third-party integrations for accounting capabilities. And while this vendor now provides an international EOR ( partnering with Remote), this service is not available for part-time, hourly workers.
Gusto has a transparent pricing structure and is more affordable than some competitors like Deel. For contractors, it's $6 per contractor per month (Deel is $49) and for employees, it's $40 per person per month (Deel charges $500).
It may be cheap but Gusto does lack some essential features in higher-tier plans, including federal/state compliance alerts, time tracking, and multi-state payroll services. The most affordable plan only supports single-state payroll. For online signatures, time tracking, and expense management, you’ll have to integrate Gusto with third-party tools.
American Canning, Matchless Builds, Citizen Pilates, Pain Clinic, Distant Moon & more.
Gusto provides 3 plans:
- Simple starts at $40 per month plus $6 per person.
- Plus is $60 per month plus $9 per person.
- Premium offers customizable options and personalized pricing.
- Businesses with contractor-only workers can opt for a monthly plan at $6 per person.
Best For
Gusto is great for U.S.-based startups and growing SMBs with limited HR resources.
I use Gusto daily for various HR and payroll-specific tasks. When an applicant has made it through the interviewing and screening process, I send an offer letter using Gusto. I also send a background check through Gusto's provider, Checkr.
After the applicant accepts the offer and completes the background check, Gusto walks me through the hiring and onboarding process for the new employee. I enter worksite-specific information such as the new employee's supervisor, which department they will be working in, assign risk class codes for worker's compensation, and assign any company-paid time off/sick time policies to their file so that these will accrue during each payroll.
The applicant is then invited to enter their personal information so that we can complete their I-9 and sign them up for direct deposit, wage withholding with the W-4 form, etc.
Gusto has a user-friendly and intuitive interface for basic payroll and onboarding functions. Their app is easy for our employees to understand and navigate. They integrate with several other third-party apps, such as Checkr for background checks and Guideline for 401k plans.
My company purchased Gusto because it was recommended to us by our CPA as a great payroll provider for small businesses. We needed to find a way to automate as much of the payroll process as possible. We looked for software that would file new hire reports for us, automate the onboarding experience, and pay our employees accurately and on time. We also needed something easy to use and that had the option to integrate with other frequently used apps. I have used Gusto for over two years.
I have experienced several "bugs" when we have unique issues with employees, such as messages indicating an overdue payroll from a year previous after entering an employee's promotion. Their customer service team is available during business hours for calls, but I have been given inadequate solutions several times when speaking with one of these representatives. Their reporting function is very limited and doesn't allow for complex custom reports.
Gusto is an affordable solution for small businesses that don't require complex reporting. If you have a company with 50 employees or less, it may be a great solution. I have used other payroll and HRIS systems, such as ADP, Paychex, and Paylocity, which have more advanced capabilities, and I would recommend one of those for mid- to large-sized companies. The biggest difference between Gusto and these other systems is the ability to create custom reports and formulate data analytics as a tool for talent acquisition planning.
If you're in the market for a tool like this, consider the size of your business and what you will be using the tool for. If you're operating a small business and just want the basics covered, a platform like Gusto may be affordable and practical. If you want the ability to create data analytics and grow your talent, you'll need a system with advanced custom reporting capabilities. Government-required reports such as OSHA 300 and annual EEOC reporting will require data each year, so you'll want to have a tool to handle these needs without manual number crunching.
Gusto meets virtually with customers on a quarterly basis to review their accounts and ensure customers are aware of all the capabilities they have access to. They accept feedback and send ticket requests to their support team for consideration when updates are requested. Since I started using Gusto, they've expanded by giving companies the ability to address employee performance, send out monthly anonymous employee surveys, and upgraded their payroll entry process so that data can be imported from other apps.
Small to mid-sized businesses without complex reporting needs will find Gusto very helpful.
Large businesses (100 employees or more) or those that want to create complex reports and utilize data analytics should look for more robust tools.
Deel
Though founded much later than competitors, Deel has established a good reputation for its ability to support payroll in over 200 currencies and ensure compliance across 100+ countries.
PROS
- Payroll services in 100+ countries, contractor management extended to 150+ countries, and 15 different payment options.
- 200+ in-house local tax, payroll, and legal experts to aid contractors in setting up LLCs.
- Local compliance management in 100+ countries.
- Automated payroll and invoicing processes.
- Self-service model often verifies identity within 24 hours.
- Offers APIs and native integrations with over 100 HR solutions.
- Excellent 24/7 customer service with fast onboarding (2-3 days) and local payroll experts in each jurisdiction.
- Deel HR is free for companies of all sizes.
- Seamless integration with platforms like QuickBooks, BambooHR, and Greenhouse, plus custom integration options.
- User-friendly, self-service features enable quick setup; identity verification often takes under 24 hours.
- Automated invoices simplify payments, provided they're in English.
CONS
- No phone support.
- Higher pricing compared to some competitors.
- Contract modifications need addenda, and a $5 payout fee applies.
- Invoice generation seems to be available solely in English.
- Key features like onboarding automation are add-ons, which may increase costs.
- Limited flexibility in modifying contracts or service agreements; changes often require an addendum.
- Invoices cannot be generated in languages other than English.
One of the best things about Deel is that the platform keeps getting more comprehensive each time we pay it a visit.
Starting with core payroll and contractor management services in 2019, Deel now includes a global EOR that works across 100+ countries, an expanded array of payment options, visa support, and automated compliance management. So, whether you’re looking to hire full-time employees, contractors, or freelancers in countries where you don’t have local entities, Deel can still assist.
One particularly impressive feature offered by the platform is the ability to process payroll in over 200 currencies with one click (you read this right, one click).
Another is its extensive payment options. There are 15 different methods, ranging from traditional bank transfers to the more modern PayPal, Wise, Payoneer, and even cryptocurrency via Coinbase. As a cherry on top, your contractors can also obtain a Deel card which lets them receive payments in USD and use these funds directly for purchases.
As expected from a tech-savvy startup, Deel’s built-in automation is good, too. Payroll can be fully automated, and invoices can also be auto-generated based on contract terms.
However, Deel payroll and EOR are more expensive than some alternatives. For example, Papaya Global offers contractor management for $30 per month per contractor and that’s $29 with Oyster, whereas Deel charges $49.
As of this writing, Deel still doesn’t provide phone support. Time tracking features are also missing, which may lead to extra money spent on supplemental solutions for such needs.
Over 35,000 companies have used Deel, including Brex, Google, and Duffel.
Deel provides a range of payroll solutions with different pricing structures:
- Deel Payroll: For businesses with existing entities, this plan offers comprehensive payroll services at $29 per employee per month.
- Deel U.S. Payroll: Specifically for U.S.-based companies, this plan handles payroll, tax calculations, and compliance across all states for $19 per employee per month.
- Deel Contractor: This plan covers compliance, payments, and contractor management in over 150 countries for $49 per month.
- Deel EOR (Employer of Record): This plan enables international hiring without an entity, including payroll, taxes, and benefits for $499 per month.
- Deel US PEO: This plan offers a wider range of services for US companies, including HR, payroll, and benefits administration for $89 per employee per month.
Best For
Deel’s payroll software is best for companies that are scaling quickly and need to hire across multiple jurisdictions without establishing local entities.
We used Deel as a payment processor for our international employees. The system is customizable to pay contractors on a weekly, bi-weekly or semi-monthly basis. We were able to pay some contractors weekly, and another group semi-monthly. The system also allows for you to submit payments on behalf of the contractor or out of their usual payroll cycle in an off-cycle payroll. Reimbursements could be paid out by the use of the off-cycle payroll. They could be paid immediately after approval by the admin or included in the next payroll cycle run.
I liked the customization of contracts. I liked that our contractors could manage their funds after they were available. It was very easy to get help and a solution through their chat feature or by phone with a representative.
We were in search of an international HRIS tool to employ our international contractors and full employees temporarily. We chose Deel due to the ease of onboarding, customization, and 0 dollar up front cost to onboard our international contractors. We used the platform on a weekly basis to onboard and pay our contractors for 6 months. I especially liked that once a contract ended we could still pay out hours via an off-cycle payroll. This was helpful if a contractor missed a timesheet submission deadline. Another benefit to the platform that our contractors favored was the ability to withdraw their funds in their currency of choice; or split payments into various currencies. Once timesheets were approved and processed from an administrative perspective, funds were available, in most cases within 24hrs to the contractors Deel account.
As we were considering hiring international employees we could only do so by paying upfront cost before onboarding them, this was not ideal for us. I did not like that I couldn't set a semi-monthly rate for a few of our contractors. Onboarding manager wasn't easy to reach for quick questions when onboarding contractors.
The management fees were lower and contractors had more control over their funds.
If you are hiring contractors or employees and how many. Have a solid understanding of what countries they are located in, as this affects the management fee. Also, management fees are paid each payroll, which could get costly, so be sure the contractor or employee is aware of their pay schedule.
We only used this tool for about 6 months and did not see any significant changes during that time.
Remote first companies with employees or contractors across the world.
None
APS
After testing APS firsthand, we found that its mix of human expertise and experience in service-based industries across 50 U.S. states makes it an excellent fit for organizations in the country looking for reliable payroll processing combined with exceptional support.
PROS
- Each customer is assigned a dedicated account team, ensuring personalized, prompt assistance.
- Tailored payroll expertise for sectors like healthcare, hospitality, churches, and non-profits.
- Recent updates to the UX/UI have modernized the interface while retaining familiarity.
- Comprehensive HRIS features, including workforce planning, AI Assist for HR, and integrations with popular platforms like QuickBooks Online.
- Affordable for small to mid-sized businesses.
- Processes payroll across all 50 U.S. states.
- APS is very cost-effective. Although the pricing is custom and depends on your business size, we’ve heard current users speak of its affordability. Jackie R, who is a HR Director for a small-sized company says, “I love that APS offers all aspects of an HRIS system at an affordable price. We are a small business and can't afford the big name payroll vendors, but get everything they offer at APS for a price we can afford as a small business.”
- Their customer service is remarkable. As testified by multiple users, the customer service team at APS is prompt and there for you every step of the way, right from implementation to anytime you get stuck using the software. They’ll likely resolve your issue within the same day.
- APS is very easy to navigate and everything is updated and saved in real-time. Despite its complex features, you would likely not find it confusing. They also have how-to guides that come in very handy.
CONS
- No free trial available.
- Only supports payroll in the United States, excluding international use.
- Payroll must be purchased to access other features like workforce management.
- Minimum cost of $250 per month applied to all 25-to-100-employee companies.
- The reporting feature is limited in functionality. Sometimes, there will be missing information that you may require.
- Although their customer support is prompt, you can’t directly reach their team via phone. Customer service answers your queries via email and if you wish to talk to someone on the phone, you’ll have to mention it.
APS Payroll is a solid, U.S.-focused payroll solution with a human touch that truly sets it apart from many competitors.
One of its biggest strengths is customer service. From day one, you’re assigned a dedicated account team, which means there’s always someone familiar with your setup available to help. Throughout our experience, we found APS’s support team to be responsive, with most issues resolved within the same day. Most users we spoke to also praised the payroll software vendor for being there from the implementation phase through ongoing assistance.
APS specializes in payroll for service-based industries such as healthcare, hospitality, churches, and non-profits. This focus has allowed APS to develop a payroll system tailored to meet the unique needs of these sectors, including managing workforce planning while ensuring compliance with the varied payroll regulations across different U.S. states.
During our test, we appreciated the expertise of APS’s payroll specialists, who clearly knew the intricacies of state-level payroll requirements—something that sets APS apart from competitors relying solely on automation.
Over the past couple of years, APS has made notable product enhancements, including AI Assist for HR and integrations, but our favorite is the platform’s new look. Previously, the outdated design was one of our biggest complaints. However, by the time of our test, APS had updated its interface while striking a balance between modernizing and maintaining the familiarity that many long-time customers prefer.
APS doesn’t offer a free trial; however, the pricing starts at $250 per month for 25-100 employees, which makes it quite affordable for small SMBs compared to other payroll providers.
During our research, we spoke with Jackie R., an HR Director for a small company. “I love that APS offers all aspects of an HRIS system at an affordable price. We are a small business and can't afford the big name payroll vendors, but we get everything they offer at APS for a price we can afford as a small business,” Jackie shared.
This aligns with our experience—while it’s not the cheapest option out there, the features provided make APS a valuable solution for businesses needing robust payroll and HR services without breaking the bank.
Unfortunately, APS's primary focus on the United States means it lacks the ability to handle operations for companies outside the country, making it a poor fit for international organizations.
Another thing to bear in mind is that the payroll solution is a required component of using other services that APS offers, such as benefits or HR. So, if you’re looking for a workforce management solution but want to keep your current payroll tool, APS is not ideal for you.
3,500+ companies, including Wahlburgers, Rainbow Sandals, Grayson College, and Hillside Christian Church.
- For businesses with 25-100 employees, APS starts at $250/month, which includes a base fee of $50 and an additional $5 for each employee. Optional features like attendance tracking and scheduling are available for additional costs.
- For companies with more than 100 employees, pricing is available upon request.
Best For
U.S.-based companies in the service industry.
Rippling
We have a high opinion of Rippling for the way it combines stellar HR features, payroll, and even IT in one suite.
PROS
- Integrated platform for HR (including payroll), IT, and finance solutions.
- Robust automation features within an easy-to-use interface.
- Extensive analytics options for comprehensive payroll insights.
- Provides a very clear report of company expenses, breaking down headcount costs.
- All-in-one platform for employee management + PEO services offered, and even a suite of other IT products
- With 500 integrations, it’s very likely that they integrate with other key tools from your tech stack.
- Operates globally with any currency
- Workflow automation
- Analytics opportunities
- Provides a holistic view of company outflows—headcount costs included
CONS
- No option of completely automating the payroll process.
- Requires a minimum of one-year contract length.
- Rippling's payroll requires purchase of its core HR platform.
- Total buy-in to Rippling is essential
- Very SMB-oriented, in case you’re a larger company.
- New features tend to be buggy in ways that tech teams are not accustomed to fixing
Rippling is a 3-in-1 HR, IT & finance platform that can handle multi-state payroll, global payroll, benefits, PEO, EOR, and anything in between for your business.
Rippling has always stood out for its UI. The design is crisp, but more importantly, it’s very well thought out. We tried multiple features during our tech test: onboarding, payroll processing, PTO, and time tracking, and we had no complaints.
Rippling’s payroll solution stands shoulder-by-shoulder with other peers on our list. You can use multi-state and global payroll, as well as EOR and PEO, depending on your needs, to hire and pay employees and contractors in the U.S. and overseas.
On the benefits front, while not as versatile as Gusto’s (9,000+ plans available), Rippling offers 4,000+ options—still a lot more than ADP’s 700. We also love that the platform’s integration list is always growing (500+ at the time of writing).
We’ve talked to HR pros who use Rippling daily. Efficient payroll tools, user-friendly benefits enrollment, and generally helpful phone and email support were all mentioned.
However, we’re quite surprised to discover that it’s not possible to automate the entire payroll process—a feature most modern payroll solutions offer.
Rippling is also less flexible when it comes to billing. There’s no free sign-up option like with Deel. A minimum one-year commitment is also required, unlike Gusto or PapayaGlobal which let you pay either monthly or annually.
Rippling's pricing begins at $8 per month per user and can be customized based on selected modules or the entire platform and the number of users.
Best For
Rippling is worth consideration for midsized and large teams looking to combine payroll, HR, and more into a single tool.
We use Rippling for single sign on, benefits admin, FSA/HSA, time and attendance tracking, PTO requests and more. We also use Rippling for payroll, onboarding/offboarding, compliance and tax, IT device management and more.
Rippling is a one stop shop for our employees. We enjoy the ease and flexibility of the tool. It is also highly customizable to our needs. Payroll processing is straightforward. It takes care of all the compliance, reporting and tax matters we have. The customer support is exceptional and I always get to speak with a real agent when I have a question.
To bring a single source of truth and information hub to the company, we implemented Rippling. We've had Rippling in place since January of 2022. We wanted a tool that supports single sign on, benefits admin, time and attendance tracking, PTO requests and more. We also use Rippling for payroll, onboarding/offboarding, compliance and tax, IT device management and more.
Paying for workflows was a surprise. In order to create custom workflows or approvals you have to upgrade your package.
Rippling truly offers everything you might need. You can pick and choose the features and services you'd like to have, which I appreciate. As a smaller business, we don't need every feature, but we use quite a few and we are very satisfied with what they offer. They also integrate with several other tools which makes it easy to keep all of your platforms connected and speaking to one another.
What are you trying to solve for your company? Make a list of ways an HRIS could simplify your life, for employees, managers and HR. Look at what tools you currently use and see if Rippling could replace those. Or if those tools could integrate with Rippling.
They add new capabilities all the time. They now have a global payroll feature so you could pay all of your contractors and employees from one place. They have headcount planning features now. They also offer compensation banding.
Rippling is good for companies of all sizes and stages. It could be used to manage a team of 15 or a team of 50,000. It is flexible and customizable. I can't think of a company Rippling wouldn't be good for.
Paycor
Paycor is a feature-rich payroll tool boasting capabilities such as autorun, real-time calculations, paystub previews that are available three days before payday, and much more.
PROS
- Unlimited monthly payrolls.
- User-friendly payroll solution with a simple, intuitive interface.
- Employee mobile-friendly self-service portal for HR info and benefits.
- Multiple subscription plans for businesses of varying sizes.
- Offers frequent discounts and free trials with no set-up fees.
- Paycor payroll solution and mobile app are both straightforward to use.
- Intuitive self-service employee portal.
- Offers multiple modules for small businesses and custom plans for teams with 50-1000 employees.
- Unlimited payrolls.
- Offers discounts frequently. Though not listed on their site, a free trial is available to those who contact the support team directly.
- On-demand pay is available for all plans.
- With the acquisition of the people development platform Verb, it has improved its employee learning experience.
CONS
- Reporting functionality is not robust with occasional data unavailability.
- Pricing is undisclosed. Some SMBs found it expensive.
- Customer services are not very responsive.
- Time tracking is a paid add-on.
- Undisclosed pricing.
- Customer support is reported to be slow at times.
- It is not a good fit for teams with 1000+ employees or those requiring advanced customization to meet their unique requirements.
Paycor is a great option for small to mid-sized businesses seeking a solution that can handle HR tasks in addition to payroll.
Paycor doesn’t (directly) handle global payroll like Deel or Papaya. Instead, the platform outsources such service to its partners and pays close attention to its domestic users—U.S.-based companies and staff. Thanks to that, its national payroll functionalities are rich and, at the same time, straightforward.
Within this single software, you’ll find autorun, pay options, compliance alerts, and employee self-service, to name a few. The system automates federal and state tax filings and you can do as many payroll runs as you like.
Paycor is particularly well-liked for its flexibility. With multiple plans to choose from, businesses can opt for extra tools like onboarding and compensation planning when they truly need them.
The self-service portal is easy to use and provides access to a bunch of cool features. From checking pay stubs to viewing work schedules, updating profiles, and requesting time off, everything's right there on desktop and mobile.
However, a fair number of HR pros we’ve spoken with mentioned that they weren't happy with Paycor's customer support. Most cited the service being often unavailable and the support team members not being on the same page, so they had to report the same issue multiple times.
We also recommend that you communicate clearly with Paycor about the full costs associated with using its product as, from what we found, there may be extra fees like minimum billing and charges for early check clearance on top of the regular subscription cost.
40,000+ companies including McDonald’s, Wendy’s, the Cincinnati Reds, Detroit Zoo, and the Chicago Fire FC.
Varies depending on your headcount and the specific features you choose.
Best For
Paycor excels for U.S.-based organizations with up to 1,000 employees, especially in industries like manufacturing, healthcare, food and beverage, nonprofits, and professional sports.
When I started as a general employee, I used Paycor to track my hours, manage sick and personal leave, submit time-off requests, and access paycheck stubs and W-2 forms. I also received newsletters from HR through the platform.
After becoming an administrator, my responsibilities expanded to approving and managing employee hours, reviewing job candidates, approving or denying time-off requests with notes, and accessing employee records such as hire dates and training information. These features made it easier to manage HR tasks efficiently.
- It is easy to use, with a simple interface that even less tech-savvy users can navigate.
- It offers customizable access levels, allowing employees to have only the permissions they need, such as viewing W-2s or punching in and out.
- It consolidates all HR needs in one platform, including payroll, recruiting, and document management, eliminating the need for multiple programs.
When I joined the nonprofit organization, Paycor was the HR tool in use. This nonprofit had five umbrella companies and needed an HR tool that could support each one effectively, and Paycor met all those requirements. I initially started using Paycor as an employee with limited access for a year.
After being promoted to an admin role, I was introduced to more advanced tools that Paycor offered, which I utilized for about three and a half years. Paycor was particularly beneficial because it provided features like payroll management, time tracking (clocking in and out, requesting and managing time off), and employee status monitoring.
It also supported recruiting by allowing administrators and HR to coordinate, review applicants, schedule interviews, and manage candidate paperwork such as resumes and background checks.
Additionally, it streamlined job postings and editing job descriptions. Employees could access newsletters, W-2s, and pay stubs virtually, reducing the need for physical copies and supporting efficient banking processes.
- Access management can be slow; I have to rely on the HR team to update permissions for departing employees, which can take weeks.
- There are occasional glitches during updates that either reset access levels or result in data loss.
- The app for clocking in and out sometimes fails to sync properly, requiring users to log in on a computer to ensure times are correctly recorded.
My current company's tool is overly complicated, with a cluttered homepage that makes navigation difficult. Paycor, on the other hand, keeps the homepage simple and intuitive, making it easy to request time off or enter hours. While the app has occasional glitches, the desktop interface is user-friendly and reliable.
Organizations should consider their size and specific needs. A smaller organization might not require all of Paycor’s features, such as recruiting tools, while larger companies can benefit from its robust capabilities, including the ability for administrators and HR to collaborate effectively.
Buyers should also assess how much access they want to provide to leadership teams and what tools they expect employees to use frequently.
Over the three and a half years I’ve used Paycor, it has resolved many glitches and released updates to improve functionality. While I’ve adapted to the platform and learned to use it more effectively, there are still features I haven’t explored due to time constraints.
Paycor has been proactive in providing updates and instructional materials to help users get the most out of its tools.
Paycor is suitable for any organization, whether nonprofit or for-profit, small or large. For example, the nonprofit I worked for served over 500 people, and Paycor was a great fit due to its comprehensive features. The tool's versatility allows organizations to tailor its use based on their specific needs.
Paycor may not be ideal for companies that don’t require daily use or lack a need for its recruiting tools. I logged into Paycor at least three times a day to handle various tasks, including time tracking, employee approvals, and recruitment. Smaller organizations that don’t need such robust functionality might find it unnecessary.
Paychex
Paychex offers three different plans that can serve the needs of various types of small businesses, all focused on payroll processing and featuring some HR tools as you go up in range.
PROS
- Pay-as-you-go plans for various business scenarios.
- Plan upgrades offer enhanced features like performance management, employee screening, and benefits services.
- 48-hour onboarding with personalized payroll guidance for Select and Pro plans.
- Experienced payroll and benefits administrator for 740,000 US companies.
- Timecard processing can be fully automated.
- Integrates well with benefits providers like Benetrac for benefits management.
- User-friendly interface for reviewing W2s and paystubs.
CONS
- Users struggled to get timely help due to frequent payroll contact changes and long wait times.
- Some reported payroll errors and tax inaccuracies which caused compliance issues.
- Separate departments in Paychex for payroll, HR, and benefits hinder integration, customization, and support for small businesses.
- Limited third-party integrations.
- Some users reported slow app login.
- Less modern looking compared to competitors.
We quickly understood why Paychex is so popular among U.S. businesses after diving into its automations.
The auto payroll tax filing, for example, is nicely done. It can handle the whole tax filing process, which is super handy for multi-state teams in minimizing errors and avoiding penalties. Additionally, the employee onboarding feature is one of the most robust we have tried, with easy-to-complete online forms and personalized messages.
We also got a good impression of Paychex’s time tracking, as this tool not only supports touchless employee clock-ins but is agile enough for both medium and large teams.
On top of that, the availability of PEO services means Paychex users can gain access to specialized support for health benefits, compliance, and onboarding without the hassle of finding a whole new tool.
Paychex might be a bit trickier to use and get support than ADP but its strong automation focus is a boon and its HR tools are high quality.
However, if top-notch design is important to you, a fair warning: Paychex’s UI isn’t very good. Perhaps due to its abundant feature set, the payroll platform’s interface gives off a rather cluttered feeling.
Cluttered interface aside, we found the customer support team to be underwhelming. It's tough to get hold of someone on the phone and, when it comes to email support, this vendor can take hours and even weeks to respond. We're also not big fans of the frequent changes in Paychex's customer success managers' contacts, either. This, according to several users we spoke to, has made it even tougher to get assistance.
740,000+ companies, including ESET, Funnelbox Inc., Smile Cafe, H.Y.P.E. Counseling Services, ASG, and Pet Partners.
- Flex Essentials plan costs $39/month + $5/employee/month.
- Flex Select and Flex Pro plans have custom pricing.
- Some features like recruiting, document management, and time tracking are charged separately.
Best For
Mid- to large-sized U.S. businesses that face the intricacies of employing and paying workers across state lines.
I use Paychex weekly. Primarily I input my employees' time, submit payroll and check taxes. About once per quarter I review all of the reports they provide on my company's history. Previously I used their third party retirement provider when I had an employee paying into retirement. When the employee found permanent employment elsewhere, I canceled the retirement service.
Paychex is cost effective for my business. Customer service is always timely and helpful. Fees are clearly explained.
My organization is a human resource support company. I hire people to assist with various responsibilities and needed a payroll provider that also handled tax reporting. Paychex is low cost and their customer service has been excellent. I am into my 2nd year using Paychex and so far don't plan to change providers. My clients use other payroll processors and other than a few differences in fees, I can't say one is better than the other. Paychex also asks for feedback regularly and I noticed they often implement that feedback, which is comforting.
I dislike that if I don't process payroll for a couple of weeks I am charged a minimum fee and if I process payroll late instead of moving the pay date back a day or so they charge a rush fee.
Several other providers have complicated customer service processes and it takes a while to get someone to assist. Paycheck replies quickly using their email and phone services.
People should think about how many employees they have. Paychex isn't the best for larger companies. Also, think about what you can afford. Finally, consider user friendliness. I was able to quickly learn this system without guidance from a customer service rep. Although, I think Paychex offers reps to assist and conduct walkthroughs/demos if necessary. Paychex does not have a large training database as some other providers have.
When they request feedback, I often see changes implemented after that.
Small businesses
Larger businesses with tens of thousands of employees
Paylocity
Paylocity combines a simple interface and strong U.S. payroll features that cover everything from tax management to benefits administration, making it a versatile choice for mid-sized businesses.
PROS
- Intuitive interface, even for users who aren’t tech-savvy.
- Employers and employees alike appreciate Paylocity’s customer support team.
- Offers a solid value compared to other enterprise-grade payroll tools.
- Employees find the app straightforward and functional for basic payroll tasks.
- The Paylocity team provides guided setup, easing the transition process.
- Paylocity’s customer support is highly rated for always being available to answer questions.
- Global payroll support for 100+ countries.
- Provides free and unlimited training modules on the website.
- Paylocity’s mobile app has a good UI and functionality
- The tool is easy to use for both employees and employers.
- Has 350+ pre-built integrations.
CONS
- Larger teams may find the reporting features less comprehensive than competitors.
- Support is English-only, with no region-specific assistance.
- Less effective for teams managing both employees and contractors worldwide.
- Very small companies may find Paylocity’s features unnecessary for their scale.
- Undisclosed pricing.
- It doesn’t have a free trial or free plan.
- Support is available in English only.
- It isn’t the best solution for remote teams looking for a tool to manage payroll and benefits for their contractors.
From the moment we started testing Paylocity, its simplicity stood out. Navigating the dashboard felt straightforward, even for team members who weren’t particularly tech-savvy.
As one of our editors logged into the mobile app as an employee to access their payroll details, they shared that they could quickly update their direct deposit information during their commute, thanks to the app’s intuitive design. While the mobile app didn’t offer all the features of the web version, it allowed employees to perform essential tasks like viewing pay stubs and checking tax information with ease.
Another thing we liked about this payroll software was its self-service capabilities. For example, employees could adjust their tax withholdings themselves without involving HR, and the system provided real-time updates.
During our tests, updating tax filing status took just a couple of minutes, and then it was ready for HR to review the update instead of managing the entire process manually. However, when we needed to process benefits-related updates, we noticed a lack of automation. For example, verifying benefits data during open enrollment had to be done manually, which could have been more efficient with automation, we suppose.
We were also impressed with how well its modules integrated with each other. For example, once a candidate was hired in the recruiting module, their details automatically transferred to the onboarding module. This means that users won’t need to re-enter information, reducing the chance of errors and saving time.
And the training module was equally great—it was easy to assign courses to new hires and track their progress. We could use the training library to assign compliance courses to all employees during onboarding, and managers could monitor completion rates in real-time.
Paylocity’s reporting was straightforward for basic needs. We could use it to generate payroll history reports for audits or track specific tax details for compliance. However, its limitations became evident when we needed to create customized reports for executive analysis, such as combining payroll data with workforce performance metrics. We ended up exporting data into spreadsheets for further manipulation.
And while the support team was knowledgeable, the response times weren’t as fast as we expected for time-sensitive issues. As reported by some of the users we surveyed, they wish the support were quicker and more efficient, particularly for high-priority concerns since it’d take them a few days or sometimes, nearly a week to get their raised issue resolved.
13,000+ companies, including Momentus, Watters, and Weigel’s.
Paylocity’s pricing is not publicly disclosed, as it depends on the specific features and services a business requires.
Best For
Paylocity is best suited for mid-sized companies with fewer than 2,000 employees, especially U.S.-based organizations.
PapayaGlobal
Papaya Global distinguishes itself in the payroll software category by facilitating secure, seamless payments to contractors and employees across 160+ countries, supported by rigorous security and compliance protocols.
PROS
- 5 individual solutions at an affordable price: payroll, EOR, contractors, global workforce payments, and agent of record.
- Guaranteed 72-hour payouts in 160+ countries with full-service payroll.
- Dedicated local support for international employees.
- Free access to global employment specialists in 160 countries.
- 60-day money-back guarantee for dissatisfaction with platform performance.
- EOR monthly fee reduced from $650 to $599 per employee.
- Papaya Global packs the EOR services you need to do global payroll and employment compliantly in over 160 countries.
- Automated payments in over 100 currencies, 80 of them directly to the worker's bank account through its global banking partners.
- Dedicated customer support providing locations-specific knowledge regarding employment and payroll.
- End-to-end payroll guaranteed payouts in 72 hours.
- Offers four standalone solutions: data and insights, supplemental benefits & immigration support, payment services, and employee data management, making the platform more affordable and scalable.
CONS
- No free trial or plan is offered.
- Limited existing integrations, but free use of pre-built and custom APIs.
- Additional fees include setup, onboarding, per-employee cycles, year-end fees, and a deposit.
- No local entities in service countries. No tax penalty guarantee info.
- No free trial or free plan.
- Doesn’t own entities in all the countries it serves. The platform forms relationships with existing local in-country partners to handle employment in a specific region on the client’s behalf.
- BI analytics reports and global immigration services cost additional fees.
- Charges extra fees for setup, onboarding, employee cycle, and tax filing. Also requires a refundable deposit.
- Built-in integration options aren’t very robust. However, the platform does offer pre-built APIs, SFTP, and custom API integrations for free.
Papaya Global has its own time and attendance tracker that works really well with its payroll and compliance services. We can imagine how well-received this feature is by HR pros who can now handle employee hours, PTO, and payroll in one unified place.
We think Papaya’s benefits team is also among the best in the field. They break down all the options and can pair you with top-quality benefits providers across hundreds of different countries and regions. Best of all, you get all this bespoke advice at no extra cost.
And, just as we expected from a top player, Papaya’s self-service portal is good. It’s very handy for getting started, requesting time off, and checking pay stubs, and now, it’s even accessible on the go.
However, unlike Deel, which has its own entities in more than 150 countries for its EOR services, Papaya Global relies entirely on local partners. This presents compliance risks and potential add-on fees. Further, the fact that the platform doesn't offer a tax penalty guarantee is another thing worth noting.
We contacted several individuals who have used Papaya for at least three months to see how their experience with customer service has been, and the gathered feedback was kind of mixed. While some found the support quick and helpful, others have been dealing with the same problems over and over again. A few even felt like the reps might not have all the answers to solve their reported issues.
1,000+ companies, including Fiverr, Toyota, Wix, Deezer, Intel, and Microsoft.
Papaya offers 5 different modules:
- PayrollPlus has 3 plans: Grow Global, Scale Global, and Enterprise Global, priced at $25, $20, and $15 per month per employee respectively.
- EOR: Starts at $599 per employee per month.
- Contractors: Begins at $30 per contractor per month.
- Global workforce payments: Starts at $2.5 per transaction.
- Agent of Record: Begins at $200 per contractor per month.
Best For
Companies that employ a diverse, international workforce and need a centralized solution to manage payroll complexities.
We used it on a continuous basis. We had some weekly and monthly payroll, so it was used throughout the month. We mainly used the Global Payroll Plus service and the Employer of Record service. We also used the contractor payment service for contractors in specific locations when we needed a more flexible resource. Additionally, we used the Global Payments solution for paying expenses and suppliers.
Pricing flexibility was great and affordable for smaller enterprises. The representatives and customer service staff were very knowledgeable and experienced, offering excellent guidance and a can-do attitude, which was very welcome as we had become bogged down in red tape. We liked that there were very relevant add-on services that could be used on an ad-hoc basis.
We bought Papaya Global because we were expanding internationally. Our business meant that we had small offices and remote workers in many countries. It was time-consuming and error-prone to individually pay staff in so many countries. We needed a tool that could centralize global payroll and pay multiple international staff seamlessly and effortlessly, and Papaya Global did this. I used it for about a year.
It would have been good if they had a solution for 50 to 100 employees. We had to take the minimum 100-employee tariff even though we initially had fewer than 100 employees. Reporting could be improved; I found that the invoices were a little low on detail. It is a bit more expensive than the competition.
I have used other similar tools, and while a little more expensive, I found that this one has better global coverage and a more comprehensive service offering.
Consider global coverage, e.g., what countries they serve and if they have a depth of knowledge and expertise. Ensure it has a good and efficient global payroll service at its core, but also has the appropriate add-on services (like EOR, global payments, contractor payments) so you can quickly adapt to changing business circumstances.
I think the library and knowledge base have grown substantially, providing more on-demand information and advice about global payments.
Papaya Global is good for any international organization with employees in multiple countries.
Papaya Global is not a good fit for an organization with 50 or fewer employees in just one country. This product might be overkill.
What to Look for in Payroll Software
When looking for a payroll software solution, start by determining your specific needs. Clarity here will narrow the scope of your search tremendously, and knowing exactly what you want will keep you in the driver’s seat when you’re speaking to salespeople.
Once you settle on a list of 5-6 vendors, evaluate each based on these fundamental elements:
- Expert support: Look for payroll software packages that offer dedicated, day-to-day customer support, strategic guidance, and expert assistance. User reviews must be taken with a grain of salt, but they can offer a unique glimpse into how much a company prioritizes the customer experience. Top-tier vendors often provide service-level agreements with guarantees for known scenarios like wait times.
- Key Features: A bare-bones payroll software platform provides automated payroll processing, including time tracking, tax calculation, filing, and pay distribution functions. Another nearly-standard element is employee self-service functions. Think twice about skipping this feature: employees love it, and your HR team will thank you for the time they’re not spending checking someone’s current PTO accrual.
- User-Friendly Interface: In addition to good desktop performance, we recommend companies that offer apps or a mobile-friendly web interface. This is especially critical for payroll software because most users will be employees, not members of your HR team. Look for tools built to enable all users to get the most out of the product. Everyone should be able to access their info on the go with ease.
- Compliance Assurance: If you’ve ever been tasked with running payroll, you know that state and federal regulations are numerous and subject to change. Payroll software should operate in compliance with regulatory standards so you are not at risk of fines or penalties associated with late or incorrect filings.
Key Considerations When Choosing The Best Payroll Software
When looking for a payroll software solution, start by determining your specific needs. Clarity here will narrow the scope of your search tremendously, and knowing exactly what you want will keep you in the driver’s seat when you’re speaking to salespeople.
Once you settle on a list of 5-6 vendors, evaluate each based on these fundamental elements:
- Expert support: Look for payroll software solutions that offer dedicated, day-to-day customer support, strategic guidance, and expert assistance. User reviews must be taken with a grain of salt, but they can offer a unique glimpse into how much a company prioritizes the customer experience. Top-tier vendors often provide service-level agreements with guarantees for known scenarios like wait times. For example, APS provides dedicated support and guarantees that 100% of customer queries are responded to within an hour.
- Key Payroll Software Features: A bare-bones payroll software platform provides automated payroll processing, including time tracking, tax calculation, filing, and pay distribution functions. Another nearly-standard element is employee self-service functions. Think twice about skipping this feature: employees love it, and your HR team will thank you for the time they’re not spending checking someone’s current PTO accrual.
- User-Friendly Interface: In addition to good desktop performance, we recommend companies that offer apps or a mobile-friendly web interface. This is especially critical for payroll software because most users will be employees, not members of your HR team. Look for tools built to enable all users to get the most out of the product. Everyone should be able to access their info on the go with ease.
- Compliance Assurance: If you’ve ever been tasked with running payroll, you know that state and federal regulations are numerous and subject to change (check out the below screenshot as an example). Payroll software should operate in compliance with regulatory standards so you are not at risk of fines or penalties associated with late or incorrect filings.
Pitfalls When Buying Payroll Software
Here are the top three critical pitfalls to watch out for when considering the purchase of payroll software.
1. Underestimating Total Costs
Many businesses focus solely on the initial purchase price of payroll software, neglecting to account for ongoing costs that can accumulate over time. This includes subscription fees, training expenses, and potential costs for necessary upgrades or additional features.
A low-cost solution may end up being more expensive in the long run due to hidden fees or inadequate functionality that requires further investment.
2. Ignoring Scalability
Choosing payroll software that does not accommodate future growth can severely limit a business's operational capabilities.
When an organization expands globally, for example, their payroll needs become more complex; thus, selecting a solution that lacks global payroll capabilities can result in inefficiencies and require a costly switch to a new system later on.
3. Overlooking Compliance and Integration Needs
Compliance with tax laws and labor regulations is critical when managing payroll. Many businesses mistakenly assume that payroll software will automatically ensure compliance, but errors can still occur, leading to potential legal penalties.
Given more than 9 in 10 business leaders worldwide (94%) want to see their payroll software integrated across all their HR systems, failing to consider the payroll software’s integration capabilities can lead to data inconsistencies and operational disruptions.
4. Documentation Readiness
Comprehensive documentation completed in advance will ensure a smooth payroll system implementation. Timely payroll processing is critical for building employee confidence in the new system, so do everything you can to ensure the software makes a good first impression.
5. Broker Compatibility
If you work with an insurance broker, ensure the chosen vendor supports this partnership arrangement. Not all vendors accommodate external brokers, and those that do may impose additional fees.
6. Geographic Mismatch
Whether it’s global access or county by-laws, make sure your vendor can support all your employee types (independent contractors vs. employees) and office locations (Canadian payroll vs. state-side or international payroll). Read the fine print if you’re looking for a global payroll solution.
As of 2024, payroll for contractors in other countries is fairly common, but this is not the case for employees outside of the U.S. - consider whether EOR providers may offer more suitable services.
Payroll Software Pricing
Payroll software is typically priced per employee per month. Many vendors offer free trials and discounts for longer term commitments. Our research indicates that getting started with a good payroll tool can cost as little as $19 per month.
Don’t be surprised if the final payroll software cost includes a hefty allotment of add-ons, though. Even though we’ve built this list with one-size-fits-most in mind, it’s so common for payroll software platforms to offer fundamental features a la carte we’re duty-bound to mention it.
We recommend negotiating, even if it’s a little out of your comfort zone. Deals can be found if both parties are flexible! The best vendors will be willing to make adjustments to create a custom plan that meets your needs, so go ahead and ask.
Payroll Software FAQs
What is payroll software?
Payroll software is a specialized solution designed to streamline, automate, and manage payments due to a company's employees. It facilitates the efficient recording, organization, and distribution of employee wages.
Can my company do payroll without software?
Technically, yes. But is it a good idea? Probably not. While it's possible to process payroll and benefits manually, this approach is prone to human error and demands significant time and effort.
Automating payroll frees up valuable time that can be better utilized to enhance your business or product, It also reduces the risk of compliance-related fees and fines, provided that you go with a vendor that specializes in your jurisdiction and can provide not only a good tool but also excellent guidance when it comes to navigating those legal intricacies.
Should I use payroll software or payroll services?
Payroll software and payroll services have advantages and disadvantages for different use cases. Payroll software automates processing, manages employee data, calculates taxes, and ensures legal compliance, making it ideal for in-house teams.
In contrast, payroll services or payroll outsourcing offer a hands-off approach, where dedicated professionals manage all payroll tasks, allowing you to concentrate on your core business functions.
Are payroll and benefits software better handled through the same platform?
Many payroll and HR software vendors provide integrated solutions that encompass payroll and benefits management. Conversely, some benefits providers offer payroll functionalities as part of their comprehensive offerings.
Using the same platform for payroll and benefits streamlines integration enhances data consistency, and simplifies vendor management, which can result in cost savings.
However, the decision ultimately hinges on factors like the organization's specific needs, preferences, and scale. While some may favor the efficiency of a single platform, others might choose the flexibility of separate systems, especially in specialized industries like trucking payroll software.
Final Advice on Buying Payroll Software
Many believe that payroll software is more important than any other core HR tech platform. For many, the question isn't whether to buy, it’s when and from which vendor.
When you’re ready to talk to vendors, take the time to be ridiculously organized and prepared for the demos. Know and be able to articulate the feature set that aligns with your payroll budget and needs.
Finally, because you’re buying software the whole company will use, we strongly advise that you consider the input of people who are not usually involved in decision-making.
Understanding the needs and concerns of those working in different departments, people working different shifts, salary, and contract workers, full—and part-time people, and folks in different geographic locations will not only help you find and buy the right product, but you will also have a leg up when it’s time to roll out the new tool that was selected by consensus.
About Us
- Our goal at SSR is to help HR and recruiting teams to find and buy the right software for their needs.
- Our site is free to use as some vendors will pay us for web traffic.
- SSR lists all companies we feel are top vendors - not just those who pay us - in our comprehensive directories full of the advice needed to make the right purchase decision for your HR team.