Best Payroll and Benefits Vendors - 2024

• I appreciated Deel for its user-friendly interface and straightforward usability.
• It was easy to navigate and intuitive, which made managing tasks efficient.
• The sales representative I interacted with was highly competent and responsive, which enhanced the overall experience of using the platform.

Replit bought Deel because of its global capacities, and I have used it for six months. It helped with the global side of payroll and compliance. It assisted in managing expenses when people onboarded, traveled, and took paid time off or leaves of absence. Other considerations included hiring contractors on their platform, which made it easier to hire people from different countries. This greatly diversified the workforce.

• I found Deel somewhat costly, and accessing the backend could be challenging if you weren't familiar with its setup.
• It takes time to get familiar with different systems.
• Keeping up with international laws was occasionally problematic and required multiple communications to align everyone. I appreciate that Deel is actively expanding its platform to address these issues.

Deel stands out due to its strong innovation and proactive market presence. Compared to Rippling, they were more responsive, which led me to believe that we should have onboarded everyone onto their platform. Deel's proactive approach to innovation kept them ahead in the market, offering solutions that were more responsive and tailored to our needs compared to Rippling. Their platform's capabilities and customer service exceeded expectations, making the transition smooth and efficient. Deel proved to be a valuable partner in streamlining operations and enhancing our business processes.

When considering Deel as an HR person, think about the specific needs of your organization, such as managing remote workers across different countries and ensuring compliance with international labor laws. Evaluate Deel's platform for its user-friendliness, scalability, and ability to handle payroll and contractor management efficiently. Consider the responsiveness and support provided by their customer service team, especially in resolving issues related to backend access and legal compliance. Assess Deel's pricing structure to ensure it aligns with your budget and provides value for the services offered.

Deel has continually adapted to meet users' evolving needs by enhancing its platform's functionality and user interface, making it more intuitive and user-friendly. They have expanded their global capabilities, allowing businesses to manage remote teams across diverse jurisdictions seamlessly. Deel's responsiveness to customer feedback has led to improvements in customer support and backend accessibility, ensuring smoother operations for HR professionals managing payroll and compliance tasks internationally. These advancements highlight Deel's commitment to evolving alongside the needs of modern businesses, facilitating efficient and compliant workforce management worldwide.

Deel is well-suited for small and medium-sized companies, offering capabilities that cater to their needs effectively. One standout feature is the ability to update people's compensation promptly, which proves beneficial for companies planning growth and scalability. This feature ensures that organizations can adapt quickly to changing circumstances and reward their workforce dynamically, fostering a supportive environment for ongoing expansion.

• I appreciate ADP's user-friendly interface to simplify complex HR processes.
• ADP's robust reporting capabilities provide valuable insights for strategic decision-making.
• The scalability of ADP allows seamless adaptation to the evolving needs of our growing organization.

One of the primary reasons ADP was selected was its reputation as a reliable HR solution provider. The platform is known for its ability to streamline payroll processes, manage employee benefits effectively, and ensure compliance with changing regulations.

Additionally, ADP's scalability was a crucial factor. It accommodated the evolving needs of our workforce and provided the flexibility to handle increased employee numbers.

• I find occasional glitches in the user interface of ADP frustrating.
• The limitations in customization options can be restrictive for our specific needs.
• There's a concern about potential increased costs as our organization grows with the continued use of ADP.

ADP user-friendly interface makes HR tasks more accessible for our team, and the reporting features provide insights into workforce analytics. Also, the customer support from ADP has been consistently responsive and helpful.

Consider the tool's functionality to ensure it aligns with your HR needs, evaluate scalability for future growth, and assess integration capabilities with existing systems. You will need to scrutinize compliance, security, and the total cost of ownership. Additionally, research the vendor's reputation, inquire about the product's upgrade plans, and take advantage of trial periods to assess real-world performance before making a final decision.

ADP has evolved to meet user needs by enhancing its user interface and expanding its features to address a broader range of HR requirements. This would include payroll processing, benefits administration, and talent management. ADP's scalability has improved, accommodating the diverse needs of both small businesses and large enterprises. The platform's increased integration capabilities enable seamless connectivity with other systems, enhancing overall workflow. Over time, ADP has embraced mobile accessibility, allowing users to manage HR tasks remotely, reflecting its adaptability to changing work dynamics.

In my experience ADP is adaptable to the specific needs of growing companies. It is an excellent choice for users seeking a comprehensive HR solution, encompassing payroll processing, benefits administration, time and attendance tracking, and talent management. The platform is beneficial for those who prioritize user-friendly interfaces that require robust compliance features and reliable customer support. ADP is a valuable and supportive HR management solution.

The interface is extremely intuitive and easy to use. Everything for our employee pay and benefits is all in one place, so when a new employee joins, they can enroll in everything at once. Our employees have access to Gusto also, so if they need to make any updates to their information, it's easy for them to self-serve.

We've been using Gusto since 2021. We purchased Gusto because as a small start-up, we needed to have a full-service payroll provider that was intuitive to use and could also provide us with other services, such as 401K administration, worker's comp, and more. It was helpful for us to also have a service where they could alert us on any state-by-state requirements with regard to payroll and insurance, as we do have employees across many different states. I also really appreciate that Gusto helps to file all taxes related to payroll.

Some of the benefits via Gusto are administered via third parties (eg, worker's compensation, 401k), which means that for any detailed changes that we need to make, we have to work through a different point of contact. I wish that Gusto could help handle all of that for us. Also, Gusto doesn't have a customer service phone number that you can easily call, so if you need help, it is more cumbersome.

The user interface is significantly more user-friendly than other payroll providers like ADP.

You should consider if your payroll provider can help do payroll for other states or countries. You should also consider whether you want your payroll provider to help assist with other benefits. Also, consider how important high quality and speedy customer service is for you.

I've noticed that Gusto now offers assistance in registering with states, which is helpful for remote or distributed teams.

It's great for start-ups who may not have an HR team to figure out benefits administration.

•  Remote drafts contracts to ensure compliance with employment laws in countries such as the Philippines and Portugal.
• The system's navigation is easy and seamless, saving time.
• Notifications update HR and line managers for approval once invoices are submitted, ensuring timely contractor payments.
• The reporting tool allows for the review of previous invoices and payments made to contractors.

My previous employer, Competitive Capabilities International, already had this tool in place when I joined, and I used the system for six months while employed there. The previous payroll processing system, SAGE VIP, was not as effective as the Remote platform for contractor payments. Remote also streamlined the drafting of contracts, ensuring compliance with employment laws without the need for legal counsel, which was time-consuming. This tool addressed the pain points of inefficiency and compliance, providing a more robust and automated solution for managing contractor payments and contracts.

• The limited usage of the tool makes it difficult to comment on any significant cons.
• I was satisfied with the required functions of the Remote system.
• There were no notable issues during my use of the tool.

I haven’t worked with a similar system for contractors before using Remote, but I was quite impressed with its functionality and ease of use.

• Usability and training: The system should be easy to use and navigate. I grasped the Remote system in a day.
• Compliance: Ensuring the tool adheres to employment laws and best practices is crucial to avoid fines.
• Security: The system should have multi-factor authentication to protect user data.
• Cost-effectiveness: Remote is more cost-effective than employing an individual for these services, allowing focus on more critical tasks instead of manual admin work.

The functionality and usage remained the same for me during my six-month period of use.

Remote is ideal for organizations with a remote workforce employed globally. It provides peace of mind by ensuring payroll and contracting compliance with each country's specific legislation. It benefits HR from contracting, onboarding, and payroll perspectives, and may also benefit finance departments depending on who handles payments.

• Our employees find their interface user-friendly
• Employment taxes are filed without any effort from us (the employer)
• It's one of the only HR software suites that has functionality for hourly employees

We bought Paycor when we needed a payroll solution that would work with employees in multiple states. Paycor allows us to process multi-state payroll, and they file the necessary taxes in each state and municipality.

We decided on Paycor for these reasons, and our staff found the UI to be the easiest to navigate. We have been using the platform for 4 years.

A great many things, unfortunately.

• Support is practically non-existent
• The payroll workflow is jumbled and doesn't make sense. Instead of a seamless flow in which you approve time card and move on to payroll in the same workflow, you do these things separately
• Their punch clock isn't very intelligent. I have to manually fix several punches a week that shouldn't have been allowed in the first place (e.g. an employee has two punch-in records in a row, with no punch-out record in between)
• There are a lot of reports, which is great. But, ironically, I can never find a report for what I need.
• It's impossible to manage what I would consider basic configurations. For example, our office manager retired last year, but she remains the manager for all employees in Paycor because the setting cannot be changed, even though her Paycor employee profile is no longer active
• Did I mention that support doesn't exist? Send in a ticket and you're unlikely to get a response.

The biggest difference we found is that Paycor has functionality (or modules) for a wide variety of employment situations. In our case, it was one of the only suites that could accommodate hourly employees, meaning it has punch clock and scheduling features.

My staff believes their UI is better, too. However, I don't believe that to be the case from an employer standpoint.

Firstly, if needed, are you prepared to wait for a response from support that may never come? Because that is a reality of Paycor.

Secondly, what functionality do you need? There are a lot of HR suites, and Paycor was our choice because it had functionality that many others did not. If you don't need time management (punch clock) or scheduling, then you should take the time to compare all of your options. Paycor may not be right for you.

Thirdly is the cost. In our second year, they changed their entire price structure. They gave us 30 days' notice. Our monthly costs went up, but we could do little as it takes many months to evaluate other options and several more months to facilitate the migration. The point being, we were stuck and had to deal with the rate change.

I would say very little during the four years we have used Paycor. They've made some UI changes but nothing impactful.

I am sure there is a scenario in which Paycor is a suitable solution for companies of all sizes. Their suite has a lot to offer and can accommodate a variety of employment situations. That said, based on my experience, I wouldn't think Paycor is best suited for companies with many employees. I have a hard enough time managing five employees in Paycor.

The process of adding a new employee to the payroll system is straightforward and efficient. The system alerts are manageable and provide proactive notifications of any potential issues before payroll is finalized. Additionally, tax documents and year-end statements are mailed automatically without any extra fees, making it a hassle-free service.

We decided to switch to Onpay because it had a strong reputation. During our research, many recommendations pointed toward this system. Once we began learning it, we found it very easy to use. We appreciated that it offered a comprehensive package for all our payroll needs. A bonus was that it’s a cloud-based program with lifetime access, which is crucial for HR as we often need to access past records. Onpay is affordable and overall very user-friendly.

The manual check process can be time-consuming for companies that issue a lot of manual checks. Setting up 401(k) deductions can be confusing if there are unusual requests. Payroll education and support for new employees could be improved with better FAQs or online tutorials.

Onpay is very easy to navigate, and the cloud-based functionality adds extra convenience and security. I prefer cloud-based services as they offer better protection, especially in case of risks to your HRIS systems or databases.

Consider how many paychecks are processed each month and the total number of employees. Are your current processes streamlined, and how complex are your payroll deductions? It's also important to review how many errors typically occur during payroll runs and whether the tool can minimize those.

Onpay listens to user suggestions and continuously adapts to improve over time.

Onpay is ideal for medium-sized organizations with fewer than 1,000 employees.

The multiple blogs on the ever changing employment laws was a huge benefit to the company. Being able to have employees manage their deductions and plans is also a great way to alleviate pressure off the payroll department. Customer service was also very kind and helpful when questions or issues would arise. Being able to have a company calculate and file taxes was also a great way to reduce accounting labor.

We used Paychex for approximately 7 years to streamline the payroll process between multiple restaurants. After many years of self service payroll, Paychex helped us make payroll more error proof. It was used in organizing employee compliance and benefits. It was also great for tracking taxes and being able to send needed info to the accounting department. It was easy to use when garnishing child support from employees' paychecks.

Paychex sales team is not as knowledgeable or fluid as their customer service staff members were. We did encounter login issues frequently. It usually was rectified with opening and closing the program but it was still time consuming. As pleasant as customer service is, I would like to be able to make minor changes without having to call a specialist.

Paychex is a good service for smaller companies. I feel that integration and reports were not as easy to use as other programs such as Toast or 7shifts.

The cost is fair although the tool can be time consuming. It is a great tool to keep up to date with employee relations and laws. I feel Paychex is continuing to grow and be better but I would compare other companies before signing a contract.

Paychex has evolved with the changing labor laws and requirements and keeps their clients up to date. I also feel that they are streamlining scheduling and AR/AP into the application

Small offices or businesses.

1. QuickBooks integrates seamlessly with other business tools and software
2. It allows us to customize our needs and only pay for what we use
3. It integrates with other vendors to help us streamline processes

I have used it for almost 3 years and tried different versions. I chose QuickBooks because it provides a user-friendly interface, comprehensive features, industry recognition, seamless integration capabilities, and scalability options—all of which contribute to efficient financial management and supports the organization's needs.

It is easy to switch between versions as business needs change (add or remove payroll option, etc). One of the primary reasons we selected QuickBooks is its widespread adoption and industry recognition. QuickBooks is widely regarded as a leading accounting software solution, trusted by millions of businesses worldwide. This reputation reassured us of its reliability and stability.

It offers scalable options that can accommodate our organization's growth and evolving needs. As we expand, QuickBooks provides the flexibility to add additional features or upgrade to more advanced versions to support our changing requirements, ensuring long-term viability for our financial management system.

1. There are so many versions and it's hard to find directions for the one that we use at that time
2. It is nearly impossible to talk to a human being
3. During the sales process they will give you as much attention as you need but as soon as you are in, you are pretty much on your own

1. Quickbooks offers many different options and they will cater to your business needs (just make sure you do your due diligence at the beginning before they close the deal)
2. EVERYONE knows about Quickbooks so it's easy to use and clients have no problem paying you via QB
3. However, many other similar tools will offer live support or even a dedicated account manager. Even though it may cost a little more but this might be a dealbreaker to some businesses.

1. Know exactly what you need it to do for you and clearly specify it during the sales process. Make sure you do not overpay for something you will not use
2. Make sure you stay within budget and pay attention to special pricing as most plans will offer discounted costs but only for the first few months.
3. Check that your bank and other third-party vendors will integrate with QB. While a lot of them do, not all.

They evolve all the time by adding new versions to accommodate everyone's needs (last time I checked there were 45).

Small to Medium, independent contractors, startups.

I love the aspect of streamlining Paycom and Payroll. Another pro to utilizing Paycom is the electronic version of personnel files. The recruiting tool in Paycom is another great tool to help with any organization's recruiting and hiring needs!

Our organization originally did not have a HRIS system. One of the major selling points to the organization is that Paycom offers a seamless transition to make all of our HR personnel files digital along with many other HR options to help streamline all HR processes. In addition, we added a function within Paycom to ensure our payroll was efficient and easy to work through each pay period. Paycom also offered our hourly employees an app to help make it easier to clock in and out during the work shift. This was a key function as many employees were offsite and other locations other than headquarters.

There has been a few times were the dedicated account manager took longer to get back to specific questions that I would have liked.

Paycom offers a lot more functionally. The implementation process was not too difficult company-wise. And the price is a vary fair investment.

If your organization is thinking about utilizing its first HRIS system. If your company wants a user-friendly payroll system.

It has added many functions, including pieces of training, performance reviews, and tracking attendance.

Any organization that is mid-sized or a corporation.

Rippling is a one stop shop for our employees. We enjoy the ease and flexibility of the tool. It is also highly customizable to our needs. Payroll processing is straightforward. It takes care of all the compliance, reporting and tax matters we have. The customer support is exceptional and I always get to speak with a real agent when I have a question.

To bring a single source of truth and information hub to the company, we implemented Rippling. We've had Rippling in place since January of 2022. We wanted a tool that supports single sign on, benefits admin, time and attendance tracking, PTO requests and more. We also use Rippling for payroll, onboarding/offboarding, compliance and tax, IT device management and more.

Paying for workflows was a surprise. In order to create custom workflows or approvals you have to upgrade your package.

Rippling truly offers everything you might need. You can pick and choose the features and services you'd like to have, which I appreciate. As a smaller business, we don't need every feature, but we use quite a few and we are very satisfied with what they offer. They also integrate with several other tools which makes it easy to keep all of your platforms connected and speaking to one another.

What are you trying to solve for your company? Make a list of ways an HRIS could simplify your life, for employees, managers and HR. Look at what tools you currently use and see if Rippling could replace those. Or if those tools could integrate with Rippling.

They add new capabilities all the time. They now have a global payroll feature so you could pay all of your contractors and employees from one place. They have headcount planning features now. They also offer compensation banding.

Rippling is good for companies of all sizes and stages. It could be used to manage a team of 15 or a team of 50,000. It is flexible and customizable. I can't think of a company Rippling wouldn't be good for.

I liked the main dashboard because it was user-friendly, allowing me to access important information quickly. Papaya Global integrated well with the client's existing HR tools, making it easier for everyone and ensuring smooth data flow. The reporting was accurate, providing the exact details needed for decision-making. Lastly, the tool had great scalability, adapting to the client’s needs as they grew without any issues.

I used Papaya Global while working with a client as a freelancer in HR. They started using it because managing HR tasks across different countries was becoming overly complicated and time-consuming. They struggled to keep up with the various labor laws and maintain communication with their team spread around the globe. The tool was a lifesaver, providing a single platform to handle everything and keep everyone aligned.

Personally, I’ve been using it for about two years, and it has been incredibly helpful. It automates repetitive tasks that used to take up a lot of my time, all with the click of a button. It also integrates seamlessly with their other HR systems, allowing information to flow smoothly. It has saved both me and the client significant time and effort.

One major downside is that Papaya Global is quite expensive for what it offers. It doesn’t have enough advanced features to fully justify the cost. Additionally, it’s not very customizable, so it can be difficult to adapt it to specific business needs. While it automates some tasks, many actions still need to be done manually, which is disappointing considering the price. It also has a steep learning curve, so new users might struggle to get accustomed to it quickly, which can slow down adoption. Finally, customer support is not very responsive, which can disrupt workflows when issues arise.

Papaya Global stands out for its Employer of Record feature, which is especially helpful for managing legal compliance overseas. It effectively handles the regulatory challenges of working across different countries, providing peace of mind without the need for a large legal team. Although I haven’t used other tools, this one excels in handling international employment and compliance. The biggest advantage is the confidence it offers in ensuring compliance globally. Managing complex HR tasks across different countries is much easier with this tool, making it invaluable to our company.

When considering a tool like Papaya Global, it’s crucial to assess your company’s global footprint and ensure the tool can handle payroll, legal matters, and hiring across multiple countries. It’s also important to choose a tool that works in locations where you don’t have an office, as this helps you stay compliant with local laws.

Usability is another key factor; a user-friendly tool will help your HR team get up to speed quickly and keep operations running smoothly. Lastly, verify that the tool integrates well with your existing HR systems to allow for seamless data transfer.

By expanding to more countries, Papaya Global has stayed ahead of the competition. It now offers a broader range of services, helping companies manage global offices effectively. Over time, it has improved its legal compliance capabilities, which is critical when dealing with different countries' regulations. The tool has also become smarter with automation and reporting, streamlining processes and freeing up users to focus on more important decisions.

In addition, the platform has been enhanced to make navigation easier, even as it grows more powerful. This has made it a go-to choice for companies with employees spread across the globe.

Let's not forget about the look and feel of the thing. Papaya Global has put a lot of effort into making sure that using their platform is as easy as pie. It's all about making it simple to understand and navigate, even as it gets bigger and more powerful. This has turned it into a go-to choice for companies with employees scattered across the globe.

Papaya Global is ideal for large businesses that deal with complex salary management, especially when they operate in multiple countries. It’s perfect for companies with a diverse global workforce that need a robust system to comply with various labor laws and regulations.

Businesses that value seamless integration with existing HR systems and require advanced technology to handle complex tasks will find this tool especially beneficial. Even if a company doesn’t have offices in every country they hire from, this tool can manage payroll effortlessly.

Zenefits is user friendly. The reporting documents are displayed in a way that is easy to read and follow. The policy templates are helpful. The cost for a small business is reasonable.

We purchased Zenefits because we needed to hire a team of contractors and after trying out a few options we preferred Zenefits. Zenefits handles payroll and employment tax reporting for us. Zenefits also has a suite of HR policies and forms we can use or customize. We have used this HRIS for 2 years now. I work for a client as their HR Manager but use a different HRIS than Zenefits for my own company because Zenefits's customer service is less than desirable.

Zenefits has very poor customer support. We often have to speak with 2 or 3 different reps to get an issue resolved, and it takes days to weeks. Zenefits also does not offer 24/7 support. Reps are not always helpful and often seem to be unfamiliar with basic HR fundamentals. Improving their customer service would resolve all 3 of these issues.

Zenefits is very easy to use and the dashboard is displayed in a very appealing way, making it easy to find what I am looking for. For example, all things related to payroll can be found under the payroll button. All reports can be found under reports tab, etc.

People should consider their budget as Zenefits is a pay per employee service. People should also consider if they are likely to need regular customer support. I advise anyone considering Zenefits to schedule and view the demo to determine if the system may be a good fit.

Zenefits was purchased by TriNet and the customer service has been horrible since then. I can't think of any improvements.

Small businesses who won't need a great deal of customer service support, or who won't need a lot of immediate assistance.

The HR system was easy to use and set up, making the transition from our previous, more disorganized HR processes smooth. The employee self-service feature was excellent, reducing the amount of data entry and admin work for our HR team. The continuous feedback appraisal system allowed us to appraise staff more regularly with minimal increases in administrative tasks.

There wasn’t a significant problem driving the decision. The organization had been managing HR through payroll software, Excel files, and Word documents. As the company grew, it wanted to consolidate and centralize HR into a single system that could be accessed online. Namely provided an all-in-one HR solution that handled payroll, HR records, and talent management. We used Namely for about a year or two.

Customer support wasn’t as responsive as it could have been. The reporting features are somewhat limited and don’t fully meet our needs, requiring us to do a fair amount of manual reporting. The portal is not as intuitive as other HR tools I’ve used.

The user interface and workflow are not as intuitive as some competitors. However, I appreciate the integration with payroll and timesheets, which not many systems do well. I also like that it offers managed services add-ons, such as payroll and benefits, which become more relevant as the business grows and becomes more complex.

Ensure the tool has a comprehensive records system and both employee and manager self-service features. Efficient onboarding and offboarding functionality are essential, as these processes can be time-consuming. A continuous appraisal feedback system is also important, as this approach to performance management is becoming the norm.

There has been better integration between its modules.

Namely is suitable for all kinds of organizations but particularly good for smaller organizations due to its affordable entry-level pricing.

• Their customer service is quick and easy to reach.
• You can integrate modules and customize them according to the company's needs.
• The payroll module integrates with the workforce time management module, allowing employees to clock in and out and generating reports for payments.
• They keep you informed about changes in federal and state employee laws, especially those related to taxes and changes that may affect your company's payroll.

We are a growing company and can no longer manage payroll manually. In 2020, we started using Paylocity. It has greatly improved the time it takes to process payroll and the accuracy of the payments, particularly for our hourly employees. Additionally, our onboarding was done manually. We spent a lot of time sending emails, attaching documents, and transcribing applicants' information into our system. This task could take a full day and did not allow the HR team to focus on other tasks.

To address this problem, the company decided to purchase the onboarding module. It helped us automate the process and save time. Now, on one platform, employees can authenticate, sign, and submit documents, as well as input their information. This has reduced the need for printing and handling physical documents. I have used Paylocity for the past four years, and I believe it is an excellent tool worth the investment.

• The platform is challenging to navigate.
• You still need to add information manually to the payroll, such as holiday pay.
• The employee clock-in and clock-out system sometimes freezes or stops working without reason, requiring a reinstallation of the app.

I have worked with several tools, most of which are similar, but the workforce time management module stands out. It effectively tracks employee hours worked daily and is simple to use. It also integrates seamlessly with the payroll module, offering an advantage that no other HR system provides.

If you are looking for an efficient HR system that you can customize according to the organization's needs, Paylocity is a great tool. Also, if you are looking for payroll software but know that you will need performance appraisal or another HR process in the future, Paylocity allows you to acquire and integrate more modules.

Paylocity continuously changes to offer a better experience to its customers, especially HR departments. When I started working with them, some processes were still manual, but over time, they improved and automated these processes, saving us time that we can now invest in other tasks.

Paylocity is a valuable tool for companies with hourly workers as it allows for easy tracking and control of their time.