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10+ Best HCM Software To Manage Your HR Needs in One Place (2026)

We've tested and demoed dozens of tools to create this guide to the best HCM software. Find pricing info, screenshots, pros & cons, and more below.

Rodrigo Vázquez-Mellado
Written by
Rodrigo Vázquez-Mellado
HR and B2B software analyst and advisor, tech writer and editor, former conversational designer
Contributing Experts
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Last Updated: Mar 09, 2026
TOP
Comprehensive HCM solution for mid-sized U.S. companies
Paylocity
4.2
Popularity Score
4.3
User Score
4.1
Product  Score
Visit Website
TOP
Comprehensive HCM solution for mid-sized U.S. companies
Paylocity
4.2
Popularity Score
4.3
User Score
4.1
Product  Score
Learn More
TOP
All-in-one HCM platform for shift-based workforces
Workforce
4.1
Popularity Score
4.2
User Score
4.0
Product  Score
Visit Website
TOP
All-in-one HCM platform for shift-based workforces
Workforce
4.1
Popularity Score
4.2
User Score
4.0
Product  Score
Learn More
TOP
Leading HCM & Flexible Pricing
BambooHR
4.5
Popularity Score
4.5
User Score
4.4
Product  Score
Visit Website
TOP
Leading HCM & Flexible Pricing
BambooHR
4.5
Popularity Score
4.5
User Score
4.4
Product  Score
Learn More
TOP
Top freelance management platform with solid project management tools
Worksuite
4.0
Popularity Score
4.6
User Score
4.3
Product  Score
Visit Website
TOP
Top freelance management platform with solid project management tools
Worksuite
4.0
Popularity Score
4.6
User Score
4.3
Product  Score
Learn More
TOP
Enterprise-grade project management tool with powerful automation
Wrike
4.7
Popularity Score
4.2
User Score
4.6
Product  Score
Visit Website
TOP
Enterprise-grade project management tool with powerful automation
Wrike
4.7
Popularity Score
4.2
User Score
4.6
Product  Score
Learn More
TOP
Best for distributed teams
Deel
4.4
Popularity Score
4.6
User Score
4.5
Product  Score
Visit Website
TOP
Best for distributed teams
Deel
4.4
Popularity Score
4.6
User Score
4.5
Product  Score
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Best HCM Software

No items found.
DayforceTop-Rated HCM Suite
CriterionGood-priced HCM option with robust feature set
FactorialTop HCM option for cross-border SMBs with lean HR teams
DeelTop HCM platform for end-to-end global workforce control
HiBobGlobal-first HCM built for mid-market and multi-entity organizations
OracleRemarkable Array of HCM Tools
RipplingProminent Platform for HCM & More
WorkDayEminent Enterprise HCM & More
PaycorInfluential HCM for US SMBs
SAP SuccessFactorsHCM for Employee Experience
UKGHighly-Adaptive HCM Suite
Sage PeopleSolid HCM for Global Teams
No items found.
TOP
Comprehensive HCM solution for mid-sized U.S. companies
Paylocity
4.2
Popularity Score
4.3
User Score
4.1
Product  Score
Visit Website
TOP
Comprehensive HCM solution for mid-sized U.S. companies
Paylocity
4.2
Popularity Score
4.3
User Score
4.1
Product  Score
Learn More
TOP
All-in-one HCM platform for shift-based workforces
Workforce
4.1
Popularity Score
4.2
User Score
4.0
Product  Score
Visit Website
TOP
All-in-one HCM platform for shift-based workforces
Workforce
4.1
Popularity Score
4.2
User Score
4.0
Product  Score
Learn More
TOP
Leading HCM & Flexible Pricing
BambooHR
4.5
Popularity Score
4.5
User Score
4.4
Product  Score
Visit Website
TOP
Leading HCM & Flexible Pricing
BambooHR
4.5
Popularity Score
4.5
User Score
4.4
Product  Score
Learn More
Over 3 million HR leaders trust our advice

Introduction to HCM Software

More than a software type, Human Capital Management is an economic theory; which states that companies should invest in their employees for them to generate more value. As such, the human capital theory concerns itself with optimizing the education, knowledge, skills, and experience of an employee. In that sense, HCM software manages and optimizes key related processes like training, performance, compensation, and everything essential to employee development. HCM is an organizational philosophy, but as such, what it does overlaps tremendously (as it should) with broader HR software.

HCMs, however, should provide specific competencies for workers in three categories: workforce acquisition, workforce management, and workforce optimization.

This guide will help you understand the big picture of HCM methodology and the pitfalls to avoid. Critical features like HR ops, scalability, and integration capabilities are also covered in detail for each of the vendors we’ve selected. This guide can also help you understand the difference between HCM and HRMS software.

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Our Criteria: Here's How We Chose The Best HCM Software

To select the best HCM software, our experts have gathered user feedback, sought insight from HR thought leaders, and participated in product demos with vendors. In our experience, the right way to go about shopping for an HCM platform breaks down into three general questions. First, are the HR ops functionalities in line with what you need? Second, how easily does it integrate with other systems? And third, does it scale, and will it grow with you?

HR Ops

Every company’s needs differ, and no two HCM systems are alike. Specifically, we assessed products for workforce acquisition, workforce management, workforce optimization, performance reviews, learning management, succession planning, and employee onboarding.

Integration Capabilities

Because it’s so important for your new HCM software to work with your existing tech stack, we assessed each platform’s capacity for seamless integration with the standalone tools you might be using currently, such as accounting software, applicant tracking systems, performance assessment tools, and time and attendance software.

Scale

We assessed each company’s HCM software for exponentially flexible features. Take customization and permissions, for example. As companies grow, their org charts tend to get more complex. Where a simple set of customized permissions would suit a team with only managers and non-managers, a more complex team needs the ability to customize permissions for an elaborate, interwoven network.

For anyone interested in more detail on our selection process, we recommend reading more about our editorial guidelines.

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Compare the Best HCM Software

Popularity Score
Best for
Key Differentiator
Pricing
Free Trial
Customers
Users Score
Product Score
4.2
Mid-sized companies in the US
Unified platform integrating HR, payroll, and talent management
Custom Pricing
Get pricing info
No
41,000+ companies
4.3
4.1
4.1
Shift-oriented SMBs in hospitality, healthcare, retail, and more
AI-powered scheduling plus unified payroll and HR suite
Starts at $5/mo
Get pricing info
Yes
10,000+ companies
4.2
4.0
4.5
Teams who need flexibility in package options
Flexible pricing and adaptable features
Custom Pricing
Get pricing info
Yes
34,000+ companies
4.5
4.4
Phil Strazzulla
HR Tech Expert, Harvard MBA, Software Enthusiast

Need Help? Get Custom Recommendations for Best HCM Software

Talk to An Advisor

Detailed Reviews of the Best HCM Software

Paylocity

Visit Website
Paylocity
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Popularity Score
4.2 / 5
User Score
4.3 / 5
Product Score
4.1 / 5

Why we picked Paylocity

Paylocity offers a robust Human Capital Management (HCM) platform that streamlines HR processes, payroll, and talent management into a single, cohesive system. Its user-friendly interface and comprehensive features make it an excellent choice for mid-sized U.S. companies seeking to enhance operational efficiency and employee engagement.

PROS

  • Integrates HR, payroll, and talent management, reducing the need for multiple systems.
  • Empowers employees with 24/7 payroll and HR data access via desktop or mobile app.
  • Scalable to accommodate growing companies thanks to its many modules and product offerings.
  • Intuitive interface that’s easy to navigate, supported by extensive online help resources.
  • Extensive reporting capabilities to track key HR metrics
  • Paylocity’s customer support is highly rated for always being available to answer questions.
  • Global payroll support for 100+ countries.
  • Provides free and unlimited training modules on the website.
  • Paylocity’s mobile app has a good UI and functionality
  • The tool is easy to use for both employees and employers.
  • Has 350+ pre-built integrations.

CONS

  • Creating custom reports can require manual data work.
  • Customer support is only available in English, limiting global access.
  • Small businesses might find the features more than they need, and the pricing a bit steep for modest budgets.
  • According to some user comments, customer support response times can be lengthy and inconsistent. 
  • Undisclosed pricing.
  • It doesn’t have a free trial or free plan.
  • Support is available in English only.
  • It isn’t the best solution for remote teams looking for a tool to manage payroll and benefits for their contractors.

Paylocity Review

Paylocity's HCM platform is designed to simplify and automate HR tasks, making it a valuable asset for mid-sized companies aiming to enhance their human resource operations. The unified system encompasses payroll processing, talent management, and employee engagement tools, all accessible through a user-friendly interface.

One notable feature is the Employee Self-Service portal, which grants employees secure, round-the-clock access to their payroll and HR information via desktop or mobile devices. This accessibility fosters transparency and empowers employees to manage their personal information, request time off, and collaborate with colleagues seamlessly.

The platform's automated workflows are particularly beneficial in reducing administrative burdens. By automating routine tasks such as onboarding, offboarding, and compliance tracking, HR teams can redirect their focus toward strategic initiatives that drive business growth.

In terms of compliance, Paylocity offers an intuitive dashboard that provides quick access to work authorizations, EEO and FLSA compliance data, and industry news. This proactive approach helps organizations stay ahead of regulatory changes and mitigate potential risks.

However, some users have noted a learning curve associated with the platform's extensive features, which may require time and training to navigate effectively. Additionally, while the platform is scalable, its pricing structure may be a consideration for smaller businesses with limited budgets.

Overall, Paylocity stands out as a comprehensive HCM solution that integrates essential HR functions into a single platform, enhancing efficiency and employee engagement for mid-sized U.S. companies.

Paylocity Customers

Paylocity’s HCM features are used by over 40,000 companies. 

Paylocity Pricing

Pricing is customized based on the specific needs and size of the company. Interested organizations should contact Paylocity directly for a personalized quote.

How has Paylocity Changed Over Time?

Best For

Mid-sized U.S.-based companies seeking a unified HCM platform that integrates HR, payroll, and talent management to streamline operations and enhance employee engagement.

Paylocity in action
Reviewer's Rating
8/10

We use Paylocity every day. It is integral to our recruiting process, allowing new employees to apply and enabling us to send offer letters through the platform. We also use it for onboarding new employees, where they complete tasks like filling out I-9 forms, tax forms, direct deposit information, and signing off on policies.

Employers complete their portion of the onboarding process before employees are moved to HR and payroll. Paylocity is also used for timekeeping and scheduling, with employees punching in and out through the time clock, allowing us to track attendance and tardiness.

Additionally, we use it for payroll and benefits management, including open enrollment and eligibility tracking. It serves as our primary communication tool, with a community page for announcements and chats with employees. The survey module is another valuable feature, helping us conduct satisfaction surveys.

What do you like about this tool?

I like it is an all in one system and is easy to use. I have used a few other payroll systems and this one is by far the easiest to use.  I also like that there is an app for employees to use. Most of the functions are available through the app and Paylocity is constantly improving the app and system to meet our needs.

I also like that I have one main customer service contact with any issues. There is an email to our dedicated rep and a phone number.  If our rep is unavailable there is a team that can help assist.

Why did your organization buy this tool, and how long have you used it for?

We needed an all-in-one system, and this was the best option. It includes all the tools we required, such as onboarding, recruiting, timecards, schedules, payroll, and benefits. It is user-friendly and easy to use. We have been using it for three years. When I first joined the company, HR and payroll were outsourced, and we used at least two different programs.

Paylocity provided an excellent solution by integrating all the systems we needed into one login. It was also cost-effective since Paylocity charges per employee per month, and we can run as many payrolls as needed without incurring additional charges.

What do you dislike about this tool?

We recently experienced issues with PTO not calculating correctly, which took some time to resolve, requiring manual adjustments for employees. Some onboarding documents are not readily accessible, as they should automatically transfer to the HR and payroll profiles for easy access.

Paylocity is actively working to resolve this issue. We also encountered problems with double-time payments, which removed some regular hours, but this was addressed with Paylocity’s assistance.

How is this tool different than their competitors?

I have used ADP and Paycom in the past. Paylocity stands out by providing a dedicated customer service contact, whereas ADP only offers a general number to call. I also find Paylocity to be more intuitive and easier to use than both ADP and Paycom. Overall, I prefer Paylocity over other systems I’ve used.

What Instructions should people think about when buying this type of tool?

Some key questions to consider include whether the tool will meet most or all of your needs, how long the company has been in business, and whether similar industries use the software. Evaluate its ease of use and affordability to ensure it fits within your budget.

I recommend asking for references from current users to gain insight into their experiences. Watching a demo can also confirm whether the software aligns with your company’s requirements.

How has this tool changed or evolved over time to meet users needs?

Paylocity has introduced new modules, such as the rewards and recognition module, which consolidates anniversaries, birthdays, and employee achievements in one place. The app has also been significantly improved since we started, offering more features and functionality than before.

What specific type of user or organization is this tool very good for?

I think any organization could benefit from using Paylocity. My industry is healthcare, and it works exceptionally well for us. I am part of an HR group where members from industries like manufacturing and professional services also use Paylocity successfully.

What specific type of user or organization would this tool not be a good fit for?

I can’t think of any. Having worked in various organizations, I believe Paylocity would be a good fit for all.

Workforce

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Workforce
Learn More
Popularity Score
4.1 / 5
User Score
4.2 / 5
Product Score
4 / 5

Why we picked Workforce

Workforce.com offers a flexible, all-in-one HCM system purpose-built for shift-based industries. Its deep integrations across scheduling, time tracking, and payroll stood out in our demo. We also liked how this platform helps streamline workforce operations while minimizing administrative overhead.

PROS

  • Unified platform for scheduling, time tracking, HR, and payroll on one platform.
  • AI-driven scheduling predicts labor needs from POS data and auto-builds cost-optimized schedules.
  • Real-time labor tracking via live time clock feeds, wage variance reports, and shift ratings.
  • Highly rated mobile app provides employees with access to schedules, pay stubs, time-off requests, and shift swaps.
  • Industry-specific flexibility with tools for safety audits, certifications, and role-based compliance.
  • Full-service, in-house payroll engine with tax filing and wage garnishment support.
  • Centralized employee profiles housing HR data, documents, and compliance logs.
  • Automated time-to-payroll workflows reduce manual intervention.
  • Onboarding and offboarding steps are trackable, with document bundling and digital forms.
  • Employee self-service tools (mobile and web) for leave requests, profile updates, and shift management.

CONS

  • Not designed for enterprises with more than 2,500 employees.
  • All-in-one positioning limits modular use, with no free trial available until speaking with a representative.
  • Built primarily for shift-based environments, limited appeal for global/remote-first teams.
  • No standalone access to payroll or HR modules.
  • No free trial or sandbox access to test payroll workflows without speaking to a Workforce.com representative.
  • Recruitment components are basic compared to specialized ATS systems.
  • Their payroll system lacks international tax/localization support.

Workforce Review

Workforce was originally a top-of-the-line workforce management tool, and that foundation is still its strongest point. We tested how the system connects scheduling with time and attendance, then flows directly into payroll without requiring data exports or third-party connectors. On par with some top names in this space, Workforce built every module in-house on a single codebase, ensuring tight data continuity.

Workforce HCM platform

The dashboard is command-center-like, with live shift statuses, wage variance reports, and schedule versus actual costs all surfaced immediately. There’s also a “Lightwave” live wage tracker that compares labor costs against forecasted revenue, which we know will be particularly useful if you’re in hospitality and retail environments.

A clear differentiator is the AI-based scheduling engine. Using sales or foot-traffic data from POS partners like ROLLER, Square, LightSpeed, and GoTab, the system builds labor-efficient schedules based on configurable productivity ratios (e.g., one staff member per $100 in sales).

Importantly, the payroll module is a native part of Workforce.com’s stack. In testing, once we approved a time card, the system automatically calculated wages, taxes, and deductions. It supports direct deposit and printed checks, and the system files and remits taxes on behalf of the employer. We especially liked that time card edits, certifications, and warnings are stored in a centralized employee profile for seven to ten years, so it’s safe to say it meets most retention policies.

Workforce.com also provides ATS and onboarding tools, but these are tightly integrated with the core platform. From our testing, they were not as robust as those found in Factorial and BambooHR. And since HR modules aren't offered independently, this could be a limitation for orgs seeking point solutions.

It’s a bit of a shame that Workforce doesn’t offer a self-signup free trial, which may deter certain budget-conscious teams. Further, if your SMB grows to over 2,500 employees, this platform may no longer accommodate your HR needs.

Workforce Customers

Domino’s Pizza, Altitude Trampoline Parks, Louisiana State University, Pinnacle Live, Cedartown Foods, Winnipeg Jets.

Workforce Pricing

Workforce pricing ranges from $5 to $24 per employee per month.

How has Workforce Changed Over Time?

Best For

For SMBs or mid-sized companies based in the U.S., Workforce offers a clean and focused way to manage performance cycles.

Workforce in action
Reviewer's Rating
9/10

I used Workforce on a daily basis, as I was frequently fielding questions from employees and managers. The key workflows I used included time and attendance, fair work week compliance, predictable pay, onboarding, scheduling, and payroll.

These processes were streamlined through the platform, which reduced the need for manual interventions. Workforce allowed me to respond quickly to inquiries and resolve issues efficiently.

The ability to access all functions from a single interface significantly improved my productivity.

What do you like about this tool?
  • Labor forecasting – Workforce has incorporated AI capabilities to assist with forecasting future labor needs.
  • Onboarding – The entire process is paperless and can be completed prior to the employee’s first day of work.
  • All-in-one – Everything from recruiting to benefits and payroll is integrated in one place.
Why did your organization buy this tool, and how long have you used it for?

My organization transitioned from Kronos to Workforce several years ago. Kronos created a lot of additional work, as we had to make manual entries.

Workforce solved this problem by providing crucial workflow connections throughout the applicant-to-employee process. It allows us to do everything from assigning attendance points to viewing paychecks and resolving payroll issues.

What do you dislike about this tool?
  • Benefits – This module is helpful but the weakest on the platform; it's difficult to automate, resulting in frequent manual entries.
  • Reporting – There are endless reporting options, but the inability to save templates requires generating a new report each time.
  • System upgrades – These often occur during business hours, causing delays in processing critical actions.
How is this tool different than their competitors?

Workforce ranks above several similar tools, as the all-in-one option is extremely beneficial for any HR department. I prefer having everything on one system instead of using multiple systems that do not communicate with each other.

What Instructions should people think about when buying this type of tool?

Organizations should consider which key modules are required to function on a daily basis before making a purchase. Knowing this up front is important, as adding modules later can create instability in reporting and system performance. Ensuring compatibility with current workflows is also crucial for a smooth implementation.

How has this tool changed or evolved over time to meet users needs?

Workforce has done a great job keeping up with technology advancements. The new AI feature for labor forecasting has been a significant improvement.

What specific type of user or organization is this tool very good for?

Workforce is ideal for any employer with at least 50 full-time employees.

What specific type of user or organization would this tool not be a good fit for?

Workforce is a very robust tool, so an organization with fewer than 15 employees may find it too costly for their needs.

BambooHR

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BambooHR
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Popularity Score
4.5 / 5
User Score
4.5 / 5
Product Score
4.4 / 5

Why we picked BambooHR

We picked BambooHR for its flexibility, UX/UI, and reliability. It is a leading HR software suite with extensive HCM capabilities and also offers optional payroll services for US employees, effectively transforming it into a complete HRMS solution.

PROS

  • Offers flexible pricing and customizable packages.
  • User-friendly interface streamlines employee management for both employees and HR teams.
  • Flexible packaging and custom pricing is the way they roll. You can pick out one or two packages and pick other modules as add-ons based on your needs. 
  • Very simple and straightforward tool, easy to use.

CONS

  • Payroll limited to the U.S.-based workers.
  • Support hours limited to U.S. time zones
  • Some modules, including time and attendance, performance management, and surveys are available as add-ons with BambooHR.
  • Payroll is only available for US-based employees 
  • Customer support is only offered during US business hours.
  • Some modules like time tracking, performance management, and surveys are only available as add-ons.
BambooHR dashboard screenshot - one of the best HCM Software

BambooHR Review

BambooHR deserves a mention within the HCM space (in most HR tech categories, really), even though they can technically be either an HRIS or an HRMS, depending on the package and add-ons you pick. 

Their HCM core features like benefit tracking, reporting, employee directory provide sufficient visibility for short and long-term decision making. Other HCM features like performance management and time tracking, however, are only offered as add-ons. This flexible packaging, however, is part of what makes BambooHR so popular among teams in all many sorts of industries. It’s a tool that can adapt to your evolving needs and there’s likely always something to discover.

BambooHR Customers

Among the 20,000+ companies that use BambooHR, you’d find names like Quora, Universal Group, Reddit, Asana, Change.org, University of Maryland, Grammarly, Stance, Postmates, Wistia, the Jacksonville Jaguars, and ZipRecruiter.

BambooHR Pricing

Pricing is not disclosed upfront, but they do offer a free trial of their all-in-one software and then go out of their way to find a version that will suit you. Before they come up with a personalized quote that will align with your budget, however, they are also likely to extend your free trial upon request or even give you a free demo of the advanced features.

How has BambooHR Changed Over Time?

Best For

BambooHR can be an ideal choice for companies in search of a customizable HCM tool that provides pricing options that reflect their requirements. Additionally, it is well-regarded by teams that are partially or fully remote.

BambooHR in action
Reviewer's Rating
9/10

We use BambooHR as our central HR management system. It helps us manage employee records and track time off. We use it for onboarding, benefits management, and U.S. payroll. Managers use it to approve time-off requests and run reports.

Employees use the self-service portal to update personal information, request time off, and view pay and benefits information. HR teams and leadership rely on BambooHR's reporting tools for headcount, attrition, and other workforce analytics.

Overall, it supports both daily operations and strategic HR headcount forecasting and planning.

What do you like about this tool?
  • BambooHR is intuitive and easy to navigate for both HR teams and employees.
  • It streamlines onboarding and automates new hire paperwork and onboarding checklists.
  • It centralizes employee data and keeps all HR information secure in one accessible system.
  • Its robust time-tracking simplifies PTO requests, approvals, and accrual tracking.
Why did your organization buy this tool, and how long have you used it for?

Our organization implemented BambooHR to streamline and improve our HRIS processes, including time tracking, benefits management, and payroll. The platform is intuitive and user-friendly for both HR teams and employees.

We valued its ability to centralize all HR functions in one place, which significantly improved our onboarding process for both exempt and non-exempt employees. As we expanded across the U.S., Canada, Belgrade, and LATAM, BambooHR proved to be a scalable solution.

Employees also appreciate the self-service capabilities, which promote transparency and efficiency. Headcount and attrition reports are easy to access and analyze, supporting better data-driven decision-making.

We have been using BambooHR for over five years, and it has significantly improved the overall effectiveness of our HR operations.

What do you dislike about this tool?
  • BambooHR payroll is only available in the U.S., which is not ideal for global teams.
  • Add-ons like time tracking and performance management increase the cost and are not included in the base price.
  • It is more suitable for small teams, as it lacks advanced recruitment features.
  • BambooHR’s customer support can be slow to respond at times and provides limited help with more complex issues or customizations.
How is this tool different than their competitors?

BambooHR is widely recognized for its clean, intuitive user interface, making it easy to use for both HR teams and employees. Unlike competitors like ADP or SAP SuccessFactors, which offer more features but can be complex to navigate, BambooHR is designed specifically for small to mid-sized businesses—typically 25–500 employees.

It is a simple and agile solution that doesn’t require a dedicated HRIS team, unlike enterprise-level tools like Workday or Oracle HCM. One of its key strengths is strong employee self-service capabilities for managing time off, pay information, documents, and updates.

While platforms like Rippling and Gusto offer broader feature bundles, including IT management and payroll, BambooHR focuses on providing a solid, affordable core HR system that works well for organizations with straightforward HR needs.

What Instructions should people think about when buying this type of tool?

When buying an HRIS tool like BambooHR, several important criteria should be considered. First, evaluate whether the system covers your core HR needs, such as employee data management, time-off tracking, and compliance features.

Ease of use is critical—both HR staff and employees should be able to navigate the platform easily. Scalability matters if your company plans to grow or expand internationally. Make sure the tool integrates with your existing software, such as payroll, applicant tracking, or communication tools.

Payroll and benefits administration are also key if you're looking for an all-in-one solution. Reporting and analytics should allow for useful insights into workforce trends and performance. Employee self-service features save time by allowing staff to update information and request time off independently.

Understand which features are included in the base price and which require add-ons. Lastly, reliable customer support and strong security features are essential.

How has this tool changed or evolved over time to meet users needs?

In late 2024, BambooHR launched the Ask BambooHR AI assistant, a smart tool that uses company data to provide employees with quick and accurate answers to common HR questions. This feature enhances employee self-service and reduces the workload on HR staff.

BambooHR also improved the paystub experience by allowing employees to download multiple paystubs at once, filter by date range, and easily access year-to-date totals. To help HR teams stay organized, the platform introduced advanced document management features such as multi-level folder organization, drag-and-drop file uploads, and enhanced search functionality.

Reporting capabilities were expanded with a “Recent” section for quick access to frequently used reports, a “Favorites” feature to bookmark key reports, and improved options for sharing and managing custom reports.

What specific type of user or organization is this tool very good for?

BambooHR is well-suited for small to mid-sized organizations, typically those with 25 to 500 employees, looking for a straightforward and easy-to-use HR management system.

It works best for companies that want to streamline core HR tasks like employee data management, time-off tracking, and onboarding without the complexity or cost of enterprise-level software.

It’s ideal for businesses that value employee self-service and need a platform that supports remote or distributed teams, especially across the U.S., Canada, and other growing international locations.

What specific type of user or organization would this tool not be a good fit for?

BambooHR may not be suitable for organizations that require complex, enterprise-level HR solutions. Large companies with over 1,000 employees often need more advanced features, deeper customization, and extensive integrations than BambooHR offers.

Businesses with global payroll and compliance needs outside the U.S. and Canada may also find its payroll and benefits support limited. Companies looking for a comprehensive platform that includes IT management or learning management systems may prefer tools that bundle these features.

Lastly, organizations with specialized or complex HR workflows requiring high levels of automation and customization might find BambooHR too limited in flexibility.

Dayforce

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Dayforce
Learn More
Popularity Score
4.8 / 5
User Score
3.8 / 5
Product Score
4.5 / 5

Why we picked Dayforce

Dayforce is a cloud HCM platform that efficiently handles the employee lifecycle end to end, including payroll, benefits, workforce management, and talent management.

PROS

CONS

Our reviewers took screenshot of Ceridian HCM Solution during the demo

Dayforce Review

Dayforce HCM consolidates data from all employee lifecycle stages, enabling informed decisions and data-driven insights. This comprehensive platform integrates HR, payroll, benefits, workforce management, and talent management. Notably, Dayforce features a flexible rules engine that handles intricate regulatory demands, delivering real-time updates and computation.

Dayforce Customers

  • Guitar Center
  • Danone
  • Spirit Aerosystems
  • El Pollo Loco
  • Crescent Bank

Dayforce Pricing

Pricing for the Dayforce HCM suite is not provided upfront.

How has Dayforce Changed Over Time?

Best For

Dayforce HCM is best for enterprises with over 1,000 employees.

Dayforce in action
Reviewer's Rating
8/10

I used Ceridian for about 2 years and was a power user, as well as part of the implementation team. The main workflows were new hire onboarding, promotions with secondary approvers, leave of absence management, scheduling, attendance and offboarding. Considering that we used to do all of these processes using a paper form, the platform helped us save a lot of time and work more efficiently.

What do you like about this tool?

We selected Ceridian primarily due to the level of customization that could be done. The secondary factor was value - what we received for the cost. The third advantage was that it was easy to use and train users in a decentralized workforce.

Why did your organization buy this tool, and how long have you used it for?

Our organization was paper-based with numerous tools and systems that didn't communicate with one another. The goal was to gain efficiency and make it easier for managers at the 200+ locations to manage workflow for the onboarding, maintenance and offboarding of over 4000 employees. Ceridian eliminated employee paperwork, consolidated payroll, HRIS, benefits, and time and attendance, not to mention the ease of approving employee changes such as promotions, transfers and terminations.

What do you dislike about this tool?

Some of the items I wish were improved with Ceridian have to do with support. During implementation, you have a high level of support but afterwards, you need to get into the ticketing system to get support and it takes a long time to resolve issues through it. The reporting feature is difficult and requires significant training, there is nothing intuitive. If you need help with a report or changing a config in your system, everything has an additional cost.

How is this tool different than their competitors?

Ceridian had a skilled implementation team that was higher performing than some others I've worked with in the past. They took time to understand detailed requirements and worked with us side by side to get the customizations in. It was overall a positive experience.

What Instructions should people think about when buying this type of tool?

I'd suggest that you consider how your current processes can be streamlined and not just design workflow with how it's done today. Look at existing tools that might be able to be eliminated for cost savings. Lastly, make sure that you have $ in your budget for an HRIS administrator to oversee and manage the system post-implementation.

How has this tool changed or evolved over time to meet users needs?

I've seen many changes and expect that they will continue to evolve. The introduction of mobile access was a game changer, especially for a workforce like ours where the employees did not use the desktop application often. There is also a forum where users can make suggestions and the dev team will look there for features to build out in future releases. I expect that with the increased use of AI, that the tool will leverage that to improve the already efficient processes.

What specific type of user or organization is this tool very good for?

I would suggest this tool for a large organization. Cerdian is not the least expensive option out there, but if you need customization and can eliminate other tools, or benefit from the integration, you'll see some savings. It is a great solution for a high turnover workforce such as hospitality as it's easy to use and handles the volume with ease.

What specific type of user or organization would this tool not be a good fit for?

I'd not suggest this to a small business or company shopping on a budget. If you don't need a lot by means of customization or integrations, there are less expensive options available. I'd also not recommend this to a company that doesn't have the budget to assign a full time HRIS Manager to it. Depending on the size of the company, it may even require additional staff to support it.

Criterion

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Criterion
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Popularity Score
4 / 5
User Score
4.2 / 5
Product Score
4.1 / 5

Why we picked Criterion

Criterion helps midmarket orgs gain better control over their human capital by combining the entire talent lifecycle into a single interface: applicant tracking, onboarding, compensation, benefits, performance, and learning management. The HCM also has good scalability—it can accommodate well whether you have 200 or 5,000 staff.

PROS

  • Flexible and reasonable pricing: starts at $4.50 per employee per month.
  • All-in-one platform combining ATS, payroll, benefits, and learning management.
  • Open API for app integrations.
  • Native biometric check-in feature.
  • Flexible and reasonable pricing: starts at $4.50 per employee per month.
  • All-in-one platform combining ATS, payroll, benefits, and learning management.
  • Open API for app integrations.
  • Native biometric check-in feature.

CONS

  • Mobile app users reported experiencing login issues and frequent crashes.
  • There’s a steep learning curve for employer users.
  • The implementation process can be lengthy.
  • Mobile app users reported experiencing login issues and frequent crashes.
  • There’s a steep learning curve for employer users.
  • The implementation process can be lengthy.
Criterion-HCM-screenshot

Criterion Review

Criterion satisfies every feature note we were hoping for in an enterprise-centric HCM. It covers talent acquisition, onboarding, attendance, benefits, compliance, communications, enrollments, payroll, and other HR tasks through a single central database. Thanks to this, finding employee information is quick and easy, and its ability to eliminate double data entry is just on par with other robust HCM listed in this buyer guide.

Two standout features of Criterion that receive lots of love from admin and employee users alike are its time tracking and payroll.

The time and attendance feature includes scheduling and labor tracking that can work for both on-site and remote hires. It also supports biometric check-ins where employees can clock in with a fingerprint—a huge plus for teams in environments like factories and warehouses.

As for payroll, Criterion has one-click integration with payroll systems and can process payroll and taxes quickly with minimal user input. Plus, the employee self-service portal that centralizes all communications between managers and staff regarding time tracking, PTO, and performance reviews is such a great element in driving better team collaboration and engagement.

Criterion offers a mobile app that allows workers to track their time on the go. However, it wasn’t as good as we expected, with system crashes and login issue loops happening here and there as we tested it out.

It’s no secret that Criterion is recognizable by its feature richness but not so much in appearance. The UI looks quite dated, and teams prioritizing simplicity over comprehensiveness may find this HCM’s layout a bit too information-heavy.

Owing to its extensive feature set and, especially, formula-driven configurations, employers may encounter some learning curves to get used to all the features Criterion offers. For the same reason, the time to get the software up and running is quite long, with implementation taking 2 to 6 months to finish.

Criterion Customers

500+ companies, including Scott Steel, Inflector, and Gordon College.

Criterion Pricing

Criterion has three products you can buy separately or jointly: Human Resources costs $7.50 PEPM, Payroll costs $4.50 PEPM, and Talent Engagement costs $4.50 PEPM.

How has Criterion Changed Over Time?

Best For

Criterion HCM is of great use to mid-sized and large enterprises (200 to 5,000 employees), North America-based preferable.

Criterion in action
Reviewer's Rating
8/10

I used Criterion on a daily basis as the central hub for managing our end-to-end HR operations. The platform supported several core workflows, including employee data management, onboarding and offboarding, payroll preparation, and time-and-attendance oversight.

I also relied on it to streamline manager self-service, ensuring approvals, leave requests, and documentation flowed smoothly without manual intervention.

The reporting and analytics tools were used frequently to monitor workforce trends, support compliance reviews, and provide leadership with actionable insights.

Overall, Criterion functioned as a core operational system that kept our HR processes aligned, consistent, and scalable across the company.

What do you like about this tool?
  • I like that Criterion pulls everything into one place, which means I’m not juggling multiple systems just to get basic HR work done.
  • It’s flexible enough to adapt to how we actually operate day to day, rather than forcing us into rigid, generic processes.
  • The reporting tools are genuinely useful and give me the kind of real-time insights I need to stay ahead of issues instead of reacting after the fact.
Why did your organization buy this tool, and how long have you used it for?

A company I worked for invested in Criterion to address a long-standing gap in how we managed core HR, payroll, and workforce data across multiple business units. Prior to implementation, our systems were fragmented, highly manual, and created recurring pain points around compliance, reporting, and manager self-service.

We needed a single, enterprise-grade platform that could streamline end-to-end HR operations, automate routine workflows, and provide real-time visibility over people data to support more strategic decision-making.

Criterion delivered clear benefits: stronger data integrity, improved employee and manager self-service, a significant reduction in admin, and far more consistent processes across the employee lifecycle.

I personally used the system for three years, and it matured into a stable, high-impact tool that underpinned our HR operating model and supported growth.

What do you dislike about this tool?
  • I found some areas of the system felt a bit clunky, and I often wished the user experience was more intuitive for managers who aren’t system-confident.
  • Certain workflows take more clicks than they should, which slows things down when you’re trying to move quickly.
  • Reporting is strong, but it would have greater impact if some dashboards were easier to customise without needing backend support.
How is this tool different than their competitors?

Compared to other HR systems I’ve worked with, I find Criterion stands out because it blends depth and flexibility without feeling bloated. A lot of competitors offer either strong HR modules or strong payroll modules—but make you work harder to get them talking together.

Criterion handles both in one unified system, which simplifies things. The configurability also wins points: rather than forcing us into a rigid workflow, it allows us to shape the system around how we actually work.

Finally, in contrast to some platforms that are flashy but weak on self-service and mobile access, Criterion delivers solid manager and employee portals that support remote-first, distributed teams effectively.

What Instructions should people think about when buying this type of tool?

When buying this type of tool, look closely at how well it integrates with your existing systems and whether it truly streamlines your end-to-end HR operations instead of adding more admin.

Assess how intuitive it is for managers and employees—because even the best system will fail if the frontline can’t or won’t use it.

Make sure the vendor’s support, implementation approach, and ongoing updates match the pace and complexity of your organisation. The technology is only as strong as the partnership behind it.

How has this tool changed or evolved over time to meet users needs?

To be fair, it’s difficult for me to comment on how much Criterion has evolved overall as I haven’t used it recently. When I used the system, it was stable and functional, and we saw steady, incremental improvements—nothing radical, but enough to keep the platform moving forward.

Updates mainly focused on tightening existing workflows, improving mobile access, and smoothing out some of the clunky areas. It felt more like continuous refinement than major overhauls, which worked well for us at the time because it didn’t disrupt day-to-day operations.

Beyond that, I can only assume the product has matured further since then, but my direct experience is limited to those three years I used it.

What specific type of user or organization is this tool very good for?

Criterion is a strong fit for organisations that need a solid, all-in-one HR and payroll system without the complexity of a huge enterprise platform.

It works particularly well for mid-sized businesses that want cleaner processes, better data visibility, and a system that can grow with them as their structure becomes more complex.

What specific type of user or organization would this tool not be a good fit for?

Criterion isn’t the best fit for organisations that need heavy custom development or a highly complex enterprise setup that changes constantly.

If a business wants a flashy, ultra-modern interface with advanced AI tools built into every corner, they’ll probably find Criterion too steady and traditional.

Factorial

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Factorial
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Popularity Score
4.1 / 5
User Score
4.5 / 5
Product Score
4.2 / 5

Why we picked Factorial

We picked Factorial for its balance of core HR depth and modular flexibility. It stands out for localized onboarding, AI-powered performance insights, and built-in employee finance tools, all of which are rare in SMB-focused HCM platforms.

PROS

  • Offers a comprehensive HR operations suite, including time tracking, leave management, e-signatures, and self-service.
  • Includes a built-in ATS with AI-powered resume screening and automated onboarding handoff.
  • Supports structured performance reviews with AI insights, OKRs, and competency tracking.
  • Enables localized onboarding workflows tailored to specific countries, states, or entities.
  • Modular design allows companies to adopt features at their own pace as they grow.
  • Finance tools, such as expense tracking and project time allocation, are included natively.
  • Flexible pricing scheme
  • Complete HR Suite + ATS
  • Strong SMB focus
  • Good UX/UI and frequently updated design

CONS

  • Does not run payroll internally and requires exports to third-party systems.
  • A free trial is only available after completing a sales demo.
  • U.S.-based customers don’t have access to built-in rewards integrations for recognition.
  • Some users have pointed out that the tools are not very customizable.
  • Because it covers such a wide range of functions, we’ve found that modules like payroll and reporting could be further developed.

Factorial Review

If your business is growing fast, especially across regions, and you want an HCM you won’t outgrow in six months, Factorial is well worth a look. We spent time testing this platform and came away impressed with how well it balances flexibility and functionality. While many SMB-focused tools prioritize either HR ops or performance features, Factorial delivers both in one clean, navigable interface.

Factorial HCM system

When we walked through the platform, core HR features like time tracking, PTO requests, e-signatures, and employee self-service were easy to configure and felt polished. Everything lives inside a customizable employee profile, and we liked how simple it was to add new tabs or data fields without writing a single line of code. If you want to track onboarding status, salary history, completed courses, or whatever matters to your workflow, you can.

What really stood out was how harmoniously the system connects modules. After test-hiring someone through Factorial’s built-in ATS (which utilizes AI to screen resumes), we triggered a localized onboarding sequence with forms tailored to our test location; no manual routing was required. Performance tools followed a similar logic. We created a review cycle, sent out self and manager forms, and then reviewed the system’s AI-generated summary. We appreciated that it went beyond just offering the report, but also flagged where scores misaligned and suggested next steps, such as assigning a training course or creating a learning plan. For overwhelmed or first-time managers, that’s a real time-saver.

However, unlike Paylocity and Rippling, Factorial doesn’t run payroll internally. The system can calculate time worked, apply compensation changes, and generate clean exports, but you’ll still need to plug those into another system like ADP or QuickBooks. That’s fine if you’re already outsourcing payroll, but if you’re looking for a fully unified system, you might not be a fan of this approach.

We also found integration options to be less ideal. While offering over 80 native connections, Factorial has no direct sync with employee reward and recognition systems in the U.S. Lastly, although there’s a free trial offered, you can’t access it until after a live demo, which slows down hands-on evaluation.

Factorial Customers

Factorial HCM is used by over 13,000 companies worldwide.

Factorial Pricing

Factorial HCM starts at $8/user/month.

How has Factorial Changed Over Time?

Best For

Small and mid-market orgs scaling across regions, seeking a flexible HCM suite with strong operational tools and built-in growth paths.

Factorial in action
Reviewer's Rating
9/10

We use Factorial HR as our main HR system on an ongoing basis. I log into the platform multiple times each week to manage core HR workflows.

We use Factorial HR to onboard new employees, collect required documents, and assign policies during setup. Day-to-day leave management runs through the system, including employee requests and manager approvals.

We store contracts, letters, and employee records in Factorial so HR and managers have one source of truth. We also rely on Factorial HR for basic reporting around absences and headcount.

What do you like about this tool?
  • Factorial HR reduces manual work for the HR team; onboarding is fast and structured.
  • Requests and approvals are automated, saving time for managers, employees, and the HR team.
  • All documents are centralized, which makes accessing information easy.
Why did your organization buy this tool, and how long have you used it for?

We bought Factorial HR to replace manual tracking through spreadsheets and email threads. We needed a single system for employee records, leave management, documents, and approvals.

We spent too much time answering basic employee questions about PTO balances, policies, and status updates. Managers depended on HR for routine approvals and to pull any data.

Factorial HR provided a centralized system with clear workflows. We set up onboarding, leave requests, and document storage in one platform. Employees access their personal data and submit requests without follow-up from HR. Managers approve actions directly in the system. We gained visibility into headcount, absences, and trends through standard reports.

I have personally used Factorial HR for over five years. My day-to-day usage includes employee setup, permissions, leave rules, document management, and reporting.

What do you dislike about this tool?
  • The first area is payroll capabilities—I believe it could be expanded to handle more complex setups.
  • The second is the performance review tools, which could offer better tracking and analytics for slightly larger teams.
  • Support for configuration changes could also be faster and offer more self-service options.
How is this tool different than their competitors?

This tool stood out for me because of its simplicity and centralized system. Unlike other tools I’ve used, it combines employee records, leave approvals, and documents in one platform.

Factorial HR setup is also fast and easy, so we started using it almost immediately. Others felt more complex or required multiple systems for the same workflows.

I prefer Factorial because I wanted my team to move toward automation, keep data clean, and provide core HR functionality without unnecessary complexity.

What Instructions should people think about when buying this type of tool?

One key criterion is evaluating scalability, including pricing as the team grows. Another is to confirm whether core functions such as document storage and leave tracking are included.

It’s also important to assess how easy the tool is for HR, managers, and employees to use, so the HR team can spend less time on manual support.

How has this tool changed or evolved over time to meet users needs?

In the beginning, Factorial HR focused on simple and basic HR functions like employee records and leave management. I noticed the platform improved by providing mobile access, which made approvals and requests faster. They also started giving more control to employees and managers, such as role and permission changes.

What specific type of user or organization is this tool very good for?

This tool is best for small to mid-sized companies with straightforward HR processes. Factorial HR is also a good fit for companies with a small HR team, as managers and employees can handle tasks directly in the system.

What specific type of user or organization would this tool not be a good fit for?

Companies that need highly customizable workflows should explore other options. Factorial HR is not ideal for large organizations with complex HR needs.

Deel

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Deel
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Popularity Score
4.4 / 5
User Score
4.6 / 5
Product Score
4.5 / 5

Why we picked Deel

Deel HR stands out for offering a flexible, globally compliant HCM system that builds on its core strength in international payroll. It’s one of the few platforms designed from the ground up to support distributed, cross-border teams while enabling growing companies to scale from an HRIS to full HCM with optional add-ons.

PROS

  • Manage all types of employees, including contractors and EORs, in 150+ countries.
  • Advanced compensation, employee engagement, workforce planning, and learning are available as optional modules.
  • Unified payroll and HR data dashboards support strategic workforce decisions.
  • Robust workflow automations reinforce Deel’s compliance and reporting capabilities.
  • Offers fast, localized support and compliance guidance in 100+ countries.
  • Excellent 24/7 customer service with fast onboarding (2-3 days) and local payroll experts in each jurisdiction.
  • Seamless integration with platforms like QuickBooks, BambooHR, and Greenhouse, plus custom integration options.
  • User-friendly, self-service features enable quick setup; identity verification often takes under 24 hours.
  • Automated invoices simplify payments, provided they're in English.

CONS

  • HCM capabilities like workforce planning and career management are not included in base HRIS pricing.
  • Designed for global teams, Deel may offer additional features that companies operating in a single country don't need.
  • Performance and succession planning features are still evolving compared to legacy HCM suites.
  • No trial or freemium tier available.
  • Key features like onboarding automation are add-ons, which may increase costs.
  • Limited flexibility in modifying contracts or service agreements; changes often require an addendum.
  • Invoices cannot be generated in languages other than English.

Deel Review

We included Deel in this category because of its increasingly sophisticated approach to talent and workforce management, which are key functions of a proper HCM system. While Deel HR covers onboarding, time off, and compliance, what makes this platform worth considering as an HCM is its ability to evolve with your company's complexity: you can access strategic HR offerings like Workforce Planning and Career Management, and even layer in Deel’s payroll products for clearer visibility into workforce costs and planning—only when you’re ready.

Deel provides global Human Capital Management solution

During our latest evaluation, this platform impressed us with its ability to centralize the global workforce for contractors, EOR hires, and direct employees under one compliance-first umbrella. The fact that HR and finance teams can slice data by geography, department, or role and get real-time insights into headcount and costs makes it a practical fit for companies scaling globally.

Another thing we liked was the AI labor law assistant. It gave us fast, jurisdiction-specific answers to common compliance questions without having to ping legal. In testing, we found this helpful for quickly answering onboarding and tax questions, especially in new markets. We also appreciated the intuitive layout and self-serve design, which felt welcoming for both HR and non-HR users.

That said, Deel HR is still maturing. Strategic features such as succession planning and learning management are limited compared to the legacy HCM suites we’ve featured in this guide. And while the modular pricing is flexible, it can feel quite pricey if you suddenly need multiple upgrades. Also, U.S.-based companies that don’t hire internationally will likely find Deel overbuilt for their needs.

Deel Customers

Serving over 40,000 companies globally, including Makerpad, Andela, and Brex.

Deel Pricing

Deel HR modules are sold individually and run on a unified HR data platform, with no migration/re-implementation required.

  • Core HR ($5/employee/month) includes essential HRIS foundation (profiles, time tracking/time off, document management, analytics, roles/permissions, compliance, AI help).
  • Recruit ($14/employee/month) includes Core HR, ATS, interview scheduling/feedback, AI screening/offers, and integrations (LinkedIn, G Suite).
  • Develop ($22/employee/month) includes Core HR plus Goals/OKRs, performance reviews, LMS, AI-assisted career frameworks, development plans, and engagement surveys.
  • Recruit & Develop ($30/employee/month) bundles Core HR, Recruit, and Develop.
  • Full HR Solution ($56/employee/month) includes Core HR, Recruit, Develop, plus compensation cycles/bands, headcount forecasting, and anonymous reporting.

How has Deel Changed Over Time?

Best For

Deel HR is best for remote-first and globally distributed companies looking for an HCM that can evolve with their needs.

Deel in action
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HiBob

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HiBob
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Popularity Score
4.5 / 5
User Score
4.4 / 5
Product Score
4.3 / 5

Why we picked HiBob

Our experience with HiBob left us with the sense that it’s designed for HR teams who want structural clarity and strategic leverage, not just administrative organization. During our testing, we were most struck by how easily people, data, automation, and analytics come together, providing HR leaders with key insights during chats with executives.

PROS

  • People profile cards surface meaningful workforce context in one place.
  • Automation builder reduces manual HR follow-up across lifecycle events.
  • Out-of-the-box dashboards are genuinely executive-ready.
  • Workforce planning tools connect org design with live headcount data.
  • Performance tools integrate cleanly with employee records.
  • Strong configurability without needing technical administrators.
  • They have tons of modules, which makes them a real one-stop shop. Beyond Core HR, they have modules for most things People Ops-related.  
  • Bob is a fast-growing company and their product looks the part, as it has one of the sleekest-looking platforms in the HRMS space right now. 
  • Their payroll hub allows you to connect all your payroll systems, which works great if you want to pay people in multiple locations without switching providers.

CONS

  • Org structure changes are permission-controlled, which may require coordination in highly dynamic environments.
  • Large-scale, multi-thousand-employee enterprises with complex matrix org structures may require deeper enterprise-grade hierarchy tooling.
  • Organizations running highly complex enterprise-grade calibration models may find that specialized performance platforms offer more granular configuration.
  • Custom pricing requires a sales conversation before cost comparison.
  • Customer support is only offered via a chatbot and email. 
  • As to implementation, several users commented that they felt there could be more attention via personal walkthroughs provided at the beginning. Many had to resort to reading documentation and watching videos or just figuring things out by themselves. 
  • Pricing is only custom and available upon request, so you can’t just sign up, pay, and start using the tool.

HiBob Review

What stood out about HiBob during our testing was how organized and contextual the employee profile cards felt. Instead of being just static records, we appreciated how the HCM system combines reporting lines, compensation history, milestones, and customizable fields into a sleek, user-friendly interface. If we were managers using this daily, we’d probably ask HR fewer “quick clarification” questions.

Screenshot of HiBob HCM

The automation engine reinforced that efficiency. As we tested the onboarding and role-change workflows with conditional triggers based on location and employment type, the system managed them without needing technical setup. It’s nothing flashy, but it's pretty effective at cutting down on manual coordination.

Where HiBob impressed us most, though, was in its analytics. The dashboard presented headcount growth, attrition trends, span of control, compensation breakdowns, and diversity metrics in ways we could realistically imagine bringing into leadership without exporting to Excel first. The workforce planning tools extend that clarity, linking reporting structures with live headcount data so you can see how org design affects managerial load and growth paths in real time.

We also liked that HiBob’s performance management tool is integrated directly into employee records, so feedback and goals stay in context. That said, organizations using detailed calibration grids or complex OKR setups might find these features less robust compared to best-of-breed performance platforms.

Some users we talked to mentioned they wish updating the org chart didn't require so many administrative permissions, since that could slow down frequent reorganizations or quick team changes. When we looked at larger-scale updates, it also seemed that the org mapping tools might struggle in environments where restructuring happens frequently.

Finally, pricing requires a conversation. HiBob operates on a custom pricing model, which means you won’t know what it costs until you engage with sales. For those trying to compare vendors quickly, it can add an extra step.

HiBob Customers

5,000+ companies, including Huel, JIMDO, riseUP, and VaynerMedia.

HiBob Pricing

Custom Pricing.

How has HiBob Changed Over Time?

Best For

Scaling, multi-entity organizations that need unified people data, operational automation, and strategic workforce visibility within one HCM platform.

HiBob in action
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Oracle

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Oracle
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Popularity Score
4.5 / 5
User Score
4.3 / 5
Product Score
4.6 / 5

Why we picked Oracle

Oracle is one of the top names in IT. Their HCM is popular among enterprises with more than 1,000 employees and boasted for its implementation and CS practices.

PROS

CONS

Oracle HCM - one of the best human capital management systems

Oracle Review

Oracle’s HCM suite is built for the cloud and made for connecting every single HR process. It’s good for teams looking to have a single source of truth for HR data in order to improve decision making. Their product includes talent management, recruiting, workforce management, payroll, and HCM analytics. The interface is not the best-looking out there and UX can be frustrating for employees and HR alike, but they're still one of the top choices for large scale implementations.

Oracle Customers

  • Axa
  • Blackboard
  • Deutsche Bahn
  • Marriott, Cisco

Oracle Pricing

Oracle doesn’t provide pricing details for their HCM upfront. To get a quote, you’d have to request a demo, but they also offer interactive product tours that you can take before chatting to a sales rep.

How has Oracle Changed Over Time?

Best For

Enterprises with over 1,000 employees in most parts of the world.

Oracle in action
Reviewer's Rating
10/10

We use Oracle to process promotions, transfers, and terminations. Oracle is used during the onboarding process for employees. Oracle is also used to create Organizational Trees for hierarchy purposes. We also use it to generate reports and queries on reviewing compensation data for all employees in the organization and as well as to capture ratings for Annual Performance Evaluations.

What do you like about this tool?

The reason I like Oracle is because it offers a suite of products in the HR lifecycle. Oracle is easy to use and straightforward. Oracle has a good security infrastructure too.

Why did your organization buy this tool, and how long have you used it for?

We brought Oracle as part of a Human Resources Management System.

We have used Oracle since 2002. The benefits it provides are to store employee information such as demographics, and capture events in the employee lifecycle. We also used this system as a way a data for Finance and Supply Chain to use. The reason Oracle was purchased was that everything was on a physical paper file before that. This was a way to lean into technology at the time.

What do you dislike about this tool?

Oracle is quite an expensive software per user.

How is this tool different than their competitors?

Oracle is one of the first in its space but I would say it's not different from the rest.

What Instructions should people think about when buying this type of tool?

Buyers should think about pricing if it's a flat fee or if it's per user. Buyers should also think about if they only need certain features for their HR needs or do they need the whole suite.

How has this tool changed or evolved over time to meet users needs?

They have added self-scheduling options.

What specific type of user or organization is this tool very good for?

Large organizations.

What specific type of user or organization would this tool not be a good fit for?

It's not good or useful for small organizations.

Rippling

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Rippling
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Popularity Score
4.2 / 5
User Score
4.2 / 5
Product Score
4.1 / 5

Why we picked Rippling

Rippling is a prominent platform for HCM. And more than that, it gives growing teams flexibility in their shopping. All Rippling modules — applicant tracking, onboarding, self-service, payroll, benefits, time tracking, training, engagement, and reporting — can be purchased according to customers’ needs.

PROS

  • Rippling offers a full-feature HCM with great automation support.
  • Payroll automatically updates work hours, deductions, and tax filings.
  • Supports both US and global payroll.
  • Strong integration capabilities (500 third-party apps).
  • The Benefits module enables users to collaborate with their preferred broker.
  • Provides a mobile app.
  • Modules can be purchased separately or wholly as a full suite.
  • All-in-one platform for employee management + PEO services offered, and even a suite of other IT products 
  • With 500 integrations, it’s very likely that they integrate with other key tools from your tech stack.
  • Operates globally with any currency
  • Workflow automation
  • Analytics opportunities
  • Provides a holistic view of company outflows—headcount costs included

CONS

  • No payroll automation
  • There’s no free trial, not a tool for tight budgets
  • Telephone support is an added fee
  • Not a great fit for teams greater than 2,000
  • The mobile app can be slow and doesn’t perform as well as the web browser version.
  • Total buy-in to Rippling is essential 
  • Very SMB-oriented, in case you’re a larger company. 
  • New features tend to be buggy in ways that tech teams are not accustomed to fixing
Rippling dashboard screenshot - one of the best HCM Solution

Rippling Review

Rippling stands out as a strong HCM platform, providing a complete cycle of human capital management functions, encompassing acquisition, management, and optimization.

The features are rich in automation and customization, while the UI maintains a clean look that soothes the eyes. We’re surprised at how fast the solution has evolved since it started the business back in 2016.

Integration capabilities are a standout feature for Rippling, with over 500 software solutions connected across various categories. The self-service feature empowers employees to manage onboarding, benefits, compensation, and personal information through mobile accessibility.

Furthermore, Rippling has taken good care of workforce management and optimization, offering US and global payroll automation for faster payroll processing. Running payroll for employees and contractors is quick, taking only a few minutes. The synchronization between the time tracking app and payment app ensures accurate work hours, deductions, and tax filing. Additionally, the benefits administration tool offers flexibility, allowing us to select our preferred broker and choose from 4,000 plans.

However, we expected more accessible customer service, as Rippling doesn’t offer 24/7 support, and phone consultations come at an additional cost. Additionally, the requirement to purchase the Rippling Unity module to access other modules limits flexibility.

Rippling Customers

Vox, Maximum Games, Superhuman, Compass Coffee, Highnoon.

Rippling Pricing

Rippling pricing starts at $8 per employee per month. Contact the Sales rep for more info.

How has Rippling Changed Over Time?

Best For

Rippling is a powerful HCM for both US-based and international teams to manage their workforce. With its current feature set, the ideal team size is from 50 to 2,000 team members.

Rippling in action
Reviewer's Rating
9/10

I used Rippling daily for payroll, benefits enrollment, compliance reporting, and new hire onboarding. One of the most valuable workflows was automating onboarding. Rippling allowed us to set up payroll, benefits, and IT access in just a few clicks.

I also relied on it for compliance tracking, reporting, and employee data management. The integration across HR and IT made it unique, since we could manage things like laptops and software access alongside employee records.

What do you like about this tool?
  • Rippling combines HR, payroll, benefits, and IT management into one platform, reducing the need for multiple systems.
  • The onboarding automation saves significant time by handling payroll, benefits, and device setup all at once.
  • The user interface is clean and intuitive, which made adoption easier across teams.
  • Integration with third-party apps is seamless, which helps keep everything connected.
Why did your organization buy this tool, and how long have you used it for?

My organization purchased Rippling to streamline multiple HR and IT functions in one system, instead of juggling several disconnected platforms. The main goal was to simplify payroll, benefits, onboarding, and device management in one place.

I used Rippling for over two years in an administrative capacity, mainly for payroll, compliance, and onboarding. It provided an all-in-one solution that saved time and reduced errors across processes.

What do you dislike about this tool?
  • Reporting can feel complex—adding simpler, pre-built templates could provide quicker insights.
  • Customer support response times were sometimes slow; faster live chat support would improve the experience.
  • Pricing can add up quickly when using multiple modules, and a more bundled package option would be helpful.
  • Some of the more advanced compliance features require add-ons, which would be better if included in the base product.
How is this tool different than their competitors?

Rippling stands out because it connects HR and IT functions, allowing companies to manage payroll, benefits, and even devices and apps in one system. Other HR platforms I’ve used focus only on HR functions, but Rippling saves time and money by consolidating both sides of operations.

While competitors may offer stronger stand-alone reporting or payroll, I prefer Rippling for its automation and ability to integrate everything in one place.

What Instructions should people think about when buying this type of tool?

Organizations should consider the number of modules they need and how Rippling's all-in-one model compares to specialized tools. Integration is key, so evaluating how well it connects with existing payroll, benefits, or IT systems is important.

Companies should also look at cost scalability. Since pricing is modular, it’s worth planning ahead for which features will be needed as the business grows.

How has this tool changed or evolved over time to meet users needs?

Rippling has expanded rapidly beyond just HR functions, adding payroll, benefits, device management, and compliance features into one platform. Over time, it has improved automation and integration, making it easier to manage a distributed workforce.

The system continues to evolve with new features, helping it stay competitive with more established players in HR tech.

What specific type of user or organization is this tool very good for?

Rippling is best for small to mid-sized companies and fast-growing startups that want to consolidate HR and IT functions into one platform. It is especially helpful for distributed teams that need efficient onboarding and offboarding across multiple states or countries.

What specific type of user or organization would this tool not be a good fit for?

Rippling may not be the best fit for very large enterprises that already have dedicated HR, payroll, and IT systems in place. Companies with highly complex global compliance needs or advanced, specialized reporting requirements might find it limiting compared to larger enterprise systems.

WorkDay

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WorkDay
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Popularity Score
4 / 5
User Score
3.9 / 5
Product Score
4 / 5

Why we picked WorkDay

Workday is a popular HRMS solution, primarily targeting enterprises. It offers a centralized source for managing workforce administration, engagement, compensation, and benefits data across various worker types. This includes contingent workers, employees, contractors, and retirees, making it a comprehensive solution for all aspects of workforce management.

PROS

  • Workday process flows are easily adjustable to conform to global and local needs.
  • Self-service is available for both employees and managers.
  • AI-driven assistance for detecting skills gaps.
  • Mobile apps...
  • Offers phone, email, community, and live chat support.
  • Complies with the General Data Protection Regulation (GDPR) and includes a robust, configurable security model.
  • Accessible customer support from the community, live chat, and telephone.
  • Compatible with 300 HR systems such as ERP/GL, CRM, HR, and PSA.
  • Configurable dashboard with AI and ML-driven insights.
  • Ability to maintain real-time alignment of budgets and workforce plans.
  • SOC 2 Type 2 compliance.

CONS

  • Not transparent with pricing.
  • No free trial is available.
  • Long implementation process (4.5 months on average).
  • Navigation for beginners can be confusing and may need training to understand all features.
  • Mobile apps aren't very user-friendly.
  • Undisclosed pricing.
  • No free trial for its talent management software.
  • Time-consuming implementation period (average 4.5 months).
  • Challenge navigating for first-time users may require training.
  • Issues with logging in were reported by users.
Workday HCM Software screenshot

WorkDay Review

Workday excels at personalization by tailoring recommendations, tasks, and search results to individual users based on their roles.

Other aspects of the business processes functionality stand out, too, especially for multinational businesses. WorkDay helps teams achieve operational consistency while also allowing customization of workflows for specific location requirements.

The platform also offers performance assessment capabilities that provide visibility into the workforce's current capabilities. This enables swift identification of skills gaps and facilitates prompt action in sourcing and training internal talent development.

Despite its popularity with larger organizations, Workday's mobile app underperforms compared to the software itself. Users report issues with the time clock system, frequent crashing, and sign-in problems on both Android and iOS platforms.

Additionally, the implementation process for Workday's HCM can be time-consuming, averaging around 4.5 months, and involving multiple individuals and departments.

WorkDay Customers

Quicken Loans, AstraZeneca, Target, Dell, Bank of America.

WorkDay Pricing

Workday pricing is undisclosed on the website. You need to contact Sales for a quote.

How has WorkDay Changed Over Time?

Best For

Workday is awesome for large enterprises with multiple branches that are looking for an inclusive HCM solution that is scalable and with great reporting capabilities.

WorkDay in action
Reviewer's Rating
10/10

My organization uses Workday for everything within Talent Management. More specifically, we use Workday for compensation, advanced compensation, recruiting, onboarding, compliance, training, analytics, etc.

We also have custom processes built into the system for progressive discipline that we've created from scratch. Workday is used daily by most of our staff and our HR team is in Workday to support almost everything we do during the day. It truly is a one-stop shop for everything.

What do you like about this tool?

1. Ability to have all of our offerings under one system.

2. The user experience is easy to navigate and has a modern feel and approach.

3. The system allows for a ton of customization by the customer meaning a lot of configuration can be done without the support of Workday directly to meet your needs.

Why did your organization buy this tool, and how long have you used it for?

Our organization purchased Workday to bring all of our previous systems under one offering. We had four different vendors supporting our HR needs at the time and we were able to bring everything under Workday.

Our previous HRIS was lacking updates that supported our team's needs and we wanted to offer an experience to employees internally that was easy to navigate and understand. Workday is easy to use, understand, and looks and feels very modern.

Also, they allow us to have payroll, recruiting, onboarding, performance, training/compliance, etc. all under one offering. Personally, I have used Workday since the fall of 2019.

What do you dislike about this tool?

1. Everything is tied to one system meaning you are glued to the ecosystem making it hard to make a switch in the future, if needed.

2. The amount of customization available is a ton making it at times hard to understand for more complex business processes.

3. The cost. It's an amazing system, but the cost is steep if that is a concern.

How is this tool different than their competitors?

Overall, it's different in that everything is able to be under one offering. It's amazing to have the ability to customize your Workday for what the organization needs and it's great that they only release two updates a year for system updates.

The updates are also pushed out to all Workday customers at the same time so everything is working off the same version, unlike other offerings we've used. The ease of use and modern feel is also much different from many of its competitors. It's a great offering!

What Instructions should people think about when buying this type of tool?

Overall, when looking at an HRIS like Workday, it's important to consider whether you are looking for a system that can house all your offerings under one system - truly, that's the benefit of getting Workday.

If your organization does not want/need that, you could find alternative options that likely could offer a great experience at a more reasonable cost.

However, for our organization, this was something we needed, and have found great value in offering to create a better experience with more efficient processes.

How has this tool changed or evolved over time to meet users needs?

Workday releases two system updates a year and they are pushed out to every customer at the same time. We have seen so many good updates since we implemented Workday and many of their updates come directly from Workday Community where Workday customers give feedback and ideas for recommended system changes.

For example, there have been significant improvements to the recruiting offerings in managing requisitions, which has really helped our team more efficiently manage requisitions. Another example is when Workday added COVID vaccine tracking very quickly to meet the needs of customers when the government was requiring employers to track vaccinations.

This was outside of the normal twice-a-year releases, which was really appreciated so we were in compliance. They care, listen, and make updates when needed to support their customers.

What specific type of user or organization is this tool very good for?

From my experience, Workday is great for larger organizations because it's such a robust offering. If you are a smaller organization, it may be a bit overwhelming and the expense may be hard to justify.

However, if you are looking for an offering that can be a one-stop shop for everything, offer an easy to navigate experience for staff, and the ability to customize the system for your needs, Workday is great!

What specific type of user or organization would this tool not be a good fit for?

If you are a smaller organization, concerned about budget, or if you are not concerned about bringing everything under one offering, Workday may not be a great choice.

Paycor

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Paycor
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Popularity Score
4.1 / 5
User Score
4.2 / 5
Product Score
4 / 5

Why we picked Paycor

Paycor is an HCM system that offers a wide range of features, including payroll, time tracking, benefits administration, and employee self-service. The software is designed for small and medium-sized teams to streamline their HR processes and improve employee engagement.

PROS

  • Paycor has a robust payroll solution that is easy to navigate.
  • User-friendly employee self-service portal.
  • Has multiple plans for small businesses and custom plans for teams with 50-1000 employees.
  • Often runs discount programs.
  • Works well on both Android and iOS devices.
  • Is acquiring the people development platform Verb to strengthen its learning management system.
  • Paycor payroll solution and mobile app are both straightforward to use.
  • Intuitive self-service employee portal.
  • Offers multiple modules for small businesses and custom plans for teams with 50-1000 employees.
  • Unlimited payrolls.
  • Offers discounts frequently. Though not listed on their site, a free trial is available to those who contact the support team directly.
  • On-demand pay is available for all plans.
  • With the acquisition of the people development platform Verb, it has improved its employee learning experience.

CONS

  • Lacks transparent pricing.
  • Customer support isn’t very responsive.
  • Not the right choice for businesses with 1000+ employees or require advanced customization.
  • Undisclosed pricing.
  • Customer support is reported to be slow at times.
  • It is not a good fit for teams with 1000+ employees or those requiring advanced customization to meet their unique requirements.
Paycor dashboard screenshot - one of the best HCM System

Paycor Review

Paycor is easy to use and can be customized to meet the needs of businesses with 2 to 1,000 headcounts. The software also offers a variety of payroll and HR features, such as ledger integration, AutoRun, direct deposit, on-demand pay, tax withholding, and reporting tools.

Paycor's employee self-service portal allows employees to access their pay stubs, timesheets, and benefits. Employees can also change their contact and banking info. Through Paycor, employees can finish onboarding paperwork online, choose the benefits package and payment methods, and update their information as needed. Moreover: all of this can be done from the app.

In May 2023, the software just rolled out a new feature named PayCor Engage on its mobile application. This newly launched feature allows employees and employers to interact with each other on the app, which is a massive benefit for engagement and transparency, especially for remote employees.

Paycor has also just acquired the people development platform Verb. We hope that with this acquisition, there will be an uptick in customer service and reporting quality in addition to improving its employee learning functionality.

Regarding Paycor’s downsides, we have heard some users complaining that the support team can be hard to contact at times. As for reporting and analytics features, Paycor charges extra for some custom reports, which are, unfortunately, less intuitive than one would hope.

Paycor Customers

Wendy’s, McDonald’s, Detroit Zoo, The Cincinnati Bengals, The YMCA.

Paycor Pricing

Paycor pricing varies and depends on your team size and the modules you select.

How has Paycor Changed Over Time?

Best For

SMBs looking for an HCM with flexibility and strong payroll capability will benefit most from Paycor.

Paycor in action
Reviewer's Rating
8/10

Paycor was our single source of truth. This was critical for candidate tracking, credentialing, business development, and back-end operations. These functions were essential to support our growth initiatives.

Paycor helped streamline multiple processes. The platform supported us during the transition and remained reliable throughout each step. It has also enabled additional efficiencies that were not originally planned.

What do you like about this tool?
  • Paycor allowed us to customize the platform based on our specific needs.
  • We could configure features for designated functions.
  • Having a dedicated super user to support our organization was highly beneficial.
  • We also had a great test and sandbox environment before moving into production.
Why did your organization buy this tool, and how long have you used it for?

We switched to Paycor because we were looking for a more robust system covering everything from ATS to invoicing. I have used the product for about six months. We faced challenges with capturing all the data and storing it in a single location.

Paycor gave us the custom capabilities to support our organization’s unique challenges. We were also able to migrate data from our previous systems into Paycor.

What do you dislike about this tool?
  • Paycor is still somewhat segmented when it comes to certain functions.
  • It does not integrate well with some third-party systems.
  • Response times were slow for some technical issues that arose.
How is this tool different than their competitors?

Paycor is a strong partner and are willing to help optimize your use of their product.

What Instructions should people think about when buying this type of tool?

Some factors to review when deciding include functionality, cost, and support.

It is helpful to dedicate an internal resource to serve as the primary point of contact.

How has this tool changed or evolved over time to meet users needs?

Paycor continue to provide support as they roll out new functionality options.

What specific type of user or organization is this tool very good for?

Paycor is a good option for most organizations, whether large or small and across various industries.

What specific type of user or organization would this tool not be a good fit for?

There is potential in Paycor to support most organizations.

SAP SuccessFactors

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SAP SuccessFactors
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Popularity Score
4 / 5
User Score
3.9 / 5
Product Score
4 / 5

Why we picked SAP SuccessFactors

SAP SuccessFactors is one of the big names in HCM. They’re currently pushing the boundaries of the category itself, calling their product an HXM suite, for Human Experience Management.

PROS

CONS

Our reviewers took screenshot of SAP SuccessFactors Human Capital Management Software during the demo

SAP SuccessFactors Review

SAP is trying to transform traditional human capital management into a more employee-oriented endeavor. Through their HXM, they are trying to put the worker’s experience as the main focus of the way companies engage with their people. Their product helps HR managers deliver experiences that resonate with employees while shaping their strategy.

One thing to consider is that SAP, like many of the biggest companies doing HCM products, has been criticized for having a frustrating user experience. With their shift towards being an HXM, however, it looks like they're tackling that issue and moving in the right direction.

SAP SuccessFactors Customers

  • American Airlines
  • Ernst & Young
  • Hero Group
  • Terex
  • Watco Companies

SAP SuccessFactors Pricing

Pricing for SAP’s HXM suite is only available upon request.

How has SAP SuccessFactors Changed Over Time?

Best For

Enterprises looking to improve UX

SAP SuccessFactors in action
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UKG

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UKG
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Popularity Score
4 / 5
User Score
4.2 / 5
Product Score
4.1 / 5

Why we picked UKG

UKG is the merger of Ultimate Software and Kronos. As such, it brings over 70 years of experience with People tech into the HCM space. Ultipro became UKG Pro, their feature-rich HRMS, packing features like performance and time & attendance management.

PROS

  • UKG is a robust product with extensive experience in HCM and Workforce Management technology.
  • UKG includes UKG Pro for HRMS and UKG Ready for workforce management, providing a comprehensive set of tools to address various HR needs.
  • Administrators can customize user visibility within the system through configurability.
  • The Ultimate Community provides valuable on-demand information and fosters networking among UKG Pro users.
  • It offers an iOS app and an Android app for employees.
  • Super robust product, packing years of experience with HCM and Workforce Management technology 
  • Since they offer UKG Pro for HRMS and UKG Ready for workforce management, you could arrive at a combination of products that suits many of your HR needs from the same set of tools.

CONS

  • Lacks a unique selling point or specific focus on niche businesses compared to newer tools, making it more suitable for larger companies.
  • Users report ongoing issues with logging in to the Android app.
  • Can be pricey for budget-minded companies.
  • Compared to newer tools, UKG Pro and UKG Ready tend to miss a unique selling point or a specific focus on a certain type of business. While they work great for bigger companies in all sorts of industries, very niche operations might have a hard time adapting to the tool. 
  • Similarly, ​​UKG offers many solutions under one umbrella, so it's not the best fit if you're looking for only a handful of specific use cases.
UKG Pro dashboard screenshot - one of the best Human Capital Management Software

UKG Review

UKG, born from the merger of Ultimate Software and Kronos, delivers a wealth of features designed to meet the needs of enterprise-size teams.

One of the standout qualities of UKG is its ability to handle multiple aspects of employee management. From hiring and onboarding to performance management and succession planning, this platform provides a holistic solution for HR needs.

Drawing on over 70 years of combined experience in people tech, UKG brings a robust and extensive set of capabilities to the table. The fusion of Ultimate Software's UltiPro and Kronos' workforce management expertise has resulted in UKG Pro. This powerful HCM tool offers performance management and time and attendance tracking features.

UKG also provides UKG Ready, derived from Kronos, which enables functions like time and attendance, scheduling, and Affordable Care Act (ACA) compliance. This comprehensive approach eliminates the need for multiple tools and offers a unified experience.

While UKG has many strengths, we did notice a few drawbacks. The platform may not have a distinct selling point or a specific focus on niche businesses compared to newer, more specialized tools available in the market.

Furthermore, there have been reports of login issues with the Android app, which can be frustrating for users needing easy access to information.

Pricing is another aspect that requires careful consideration. UKG may be out of range for organizations with limited budgets. According to our research, licenses generally start at around $600.00 per year for every 5 users.

UKG Customers

Tesla, Marriott, Yamaha, Aramark, Puma, Sony Music, Samsung.

UKG Pricing

  • Pricing for UKG is not provided on their website.
  • Typically, pricing is based on a per-employee-per-month model, with options for annual or monthly billing.
  • To obtain an accurate quote, it is necessary to contact a sales representative. But based on our research, licenses generally start at around $600.00 per year for every 5 users.

How has UKG Changed Over Time?

Best For

UKG  is an excellent HCM solution for companies operating in the Americas, EMEA, and Asia/Pacific regions, ideally with a minimum employee count of at least 7. UKG Pro can cater to companies with 75-500 employees, while UKG Ready is for companies with a headcount of 500 and beyond.

UKG in action
Reviewer's Rating
8/10

We use UKG for HR, payroll, and benefits administration. We plan to use it for training and recruitment later on. I added fleet management once the core modules were in place. We also added the recruitment module, which easily integrates with all the major hiring platforms. This feature allows you to follow an applicant from application to hire.

What do you like about this tool?

It is multifaceted. It can be used to monitor your fleet, issue ID cards, and handle many other HR functions. It is excellent for a larger-sized workgroup.

Why did your organization buy this tool, and how long have you used it for?

We bought this tool to replace our existing platform, ADP. ADP was cumbersome and outdated. They no longer provided user support for the version we had been using. After completing an RFP, we decided on UKG, which had many more features. We have utilized this tool continuously and still do. I have used this tool for one year. I am always adding and testing new functionality within the system, such as fleet management.

What do you dislike about this tool?

It is so robust that many of the screens are unnecessary. It is difficult to customize screens to meet the organization's needs. Implementation was difficult and time-consuming.

How is this tool different than their competitors?

It is different in that it offers a variety of screens that help you track everything from ID cards issued to company cars assigned to keys issued.

What Instructions should people think about when buying this type of tool?

Consider the size of your organization. This product is not suitable for a small organization. Additionally, you need extra staff to implement it properly.

How has this tool changed or evolved over time to meet users needs?

Although I no longer use it, I believe that, due to market competition, they have improved.

What specific type of user or organization is this tool very good for?

It is ideal for larger organizations with a broad spectrum of tracking needs and multiple locations. A moderate level of computer proficiency is also recommended.

What specific type of user or organization would this tool not be a good fit for?

Smaller groups with fewer than 2,000 employees won’t find UKR to be the right fit.

Sage People

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Sage People
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Popularity Score
4.1 / 5
User Score
4.3 / 5
Product Score
4.2 / 5

Why we picked Sage People

Sage People offers a scalableHCM cloud solution, covering the entire HR process and delivering real-time actionable HR analytics. With customizable dashboards, users can create recruitment plans and delve into metrics such as attrition and time-to-hire.

PROS

  • Good range of workflows for globally-distributed teams
  • Lots of local expertise from payroll and compliance consultants
  • Good range of workflows for globally-distributed teams
  • Lots of local expertise from payroll and compliance consultants

CONS

  • Integrations offerings are somewhat limited
  • Some users report the mobile app lacks core functionalities
  • Not many integrations
  • Some users have found the mobile app to lack core functionalities
Our reviewers took screenshot of Sage People HCM System during the demo

Sage People Review

Sage People is a customizable HR suite with HCM capabilities. It’s a great option for companies in the small to medium enterprise range (150 - 5k employees) that have a global presence. It’s a very broad product that also integrates with the rest of Sage's ERP suite, which includes tools for finance, accounting, business management, and more.

Sage People Customers

CRU, Lovehoney, Showbrook Bank, Enigma Industrial Services

Sage People Pricing

While the pricing for Sage People isn't disclosed, you can take an interactive tour and see the tool for yourself. Afterwards, you can get in touch with their team to get a customized quote.

How has Sage People Changed Over Time?

Best For

SMBs with a distributed team, especially those that use Salesforce. Also medium enterprises with a global workforce.

Sage People in action
Reviewer's Rating
7/10

We used Sage People primarily as a basic HRIS to keep track of all employee information. Secondary to that was the payroll function and time management. Managing time cards was most important for us, including tracking employee PTO balances and absences. Having Sage People seamlessly integrate into our finance system was a huge benefit for bookkeeping and payroll expenses. Although not often, we sometimes made use of HR analytics.

What do you like about this tool?

I liked Sage People because of the simplicity of managing time card data. It is a very user-friendly system for beginners to learn and navigate. The seamless connectivity with our accounting software was also a major plus.

Why did your organization buy this tool, and how long have you used it for?

We acquired Sage People long before I was employed, so I can’t speak to the specific issues that needed to be solved before deciding to use it. We were previously happy with Sage 100 as our primary finance management service, which is how we came to learn about Sage People. I believe a primary reason for adopting it was to reduce paper consumption. We had previously tracked everything in employee folders, which grew beyond our storage capacity. I'm also sure it was intended to make it easier to manage a growing business with a rapidly increasing employee population.

What do you dislike about this tool?

Sage People felt a little dated for our growing business, not allowing for much customization in reporting. There was no employee self-service function, which required our HR department to handle all issues related to timekeeping, PTO, and many other things. We felt like we were outgrowing Sage People and ultimately looked for something that allowed us to manage talent digitally, including training, performance discussions, and employee reviews.

How is this tool different than their competitors?

Sage People was a basic and cost-friendly alternative to many other HRIS systems on the market. For those that don’t need many plug-ins, it is a wonderful tool.

What Instructions should people think about when buying this type of tool?

When looking to buy Sage People, the primary considerations should be how many functions you are looking for in an HRIS system. For companies that primarily need help with recruiting and talent acquisition, Sage People may not be ideal, as it has limited compatibility with other programs we use often for recruiting. Consider the size of your business as well—Sage People is well-suited for a mid-sized business with around 200-1,000 employees.

How has this tool changed or evolved over time to meet users needs?

Sage People has definitely improved the user-friendliness of its interface and added some functionality that most HR departments look for in an HRIS.

What specific type of user or organization is this tool very good for?

I think Sage People is useful for small corporate offices or organizations managing a small workforce of labor-intensive personnel.

What specific type of user or organization would this tool not be a good fit for?

I think Sage People would not be a good fit for organizations that utilize entirely online employee information systems, such as large tech companies.


Pro Tips on HCM Software

Pitfalls of Buying Human Capital Management Software

When in the market for an HCM, the main thing you want to watch out for is picking a system that actually delivers on the practices that define human capital management. Unfortunately, HCM is little more than a buzzword for some people, to the point that they’ll throw the term here and there even if they don’t really have a product that addresses those requirements.

So how do you make sure that you’ll get what you need? If we take a tip from ADP’s 10 tips for evaluating HCM systems, the best bet is to identify your future HCM requirements first. This entails defining what you want to accomplish in terms of employee management and HR functions, and understanding how this may be underserved right now by current tech stack. 

In other words, narrowing down what you expect from the tool and understanding whether it’s an HCM suite you need or just a regular HR management tool. The two tend to be confused with each other, and there are times where you could get the exact functionality you need from core HR software and spend less; even if you need to get additional tools, such as an applicant tracking system or a payroll management tool.

How are Most HCM Solutions Priced?

The thing with almost every HCM solution is that they’re built for the enterprise sector. Some of them are certainly made to accommodate SMBs, or any sort of organization size, but even in those cases, pricing is rarely discussed up front. 

The reason for this, like with a lot of SaaS tools, is that costs can vary widely depending on the actual size of your business (however big) and the needs you’re looking to cover. For instance, some vendors will have a Core HR product that is priced per employee per month, and separately-priced modules for more particular necessities like benefits management and employee experience.

Key HCM Software Features

In order to build a list of requirements and use it effectively to evaluate vendors, it will help to know which are the key HCM software features and how these can support your goals. 

As mentioned at the beginning of this article, human capital management software is implemented in three categories; workforce acquisition, workforce management, and workforce optimization. We’ll look at the key features from each category: 

  • Workforce Acquisition: This part of HCM is concerned with managing applicant tracking, recruitment, onboarding, and pretty much every early stage of the employee lifecycle. For modern tools, it should also include employee self-service so you know the recruitment and onboarding process can be expedited. 
  • Workforce Management: Although sometimes a category of its own, for the purposes of HCM, this is the tier where we could consider all the core HR tools. These include the daily administrative work of the HR department, such as payroll, benefits administration, leave and absence management, time tracking, and an HR service center. For features in this category, you should look mainly towards automation and efficiency. 
  • Workforce Optimization: This is where the ‘workforce as competitive advantage’ part of HCM really finds its momentum. Optimizing the workforce to align with business goals includes performance management, workforce planning, training & learning management, employee engagement, and reporting & analytics. This category is all about generating actionable insights that let you use data in your decision making and make sure that HR is doing its part in steering the workforce in the proper direction.

Questions to Keep in Mind when Demoing HCM Software

As you start demoing various HCM software solutions, it’s important to prepare and attend these meetings with some questions already in mind. These inquiries should aim at answering whether the solution in question will indeed address the main use cases and core needs that you’re looking for. 

Of course, the most concerning of these questions shouldn’t be saved for the demo at all, but rather handled prior, through an email thread for instance, so you won’t waste time on a demo if X or Y solution turns out to be incompatible with your core needs. 

Further, the demo should also help check certain boxes that your internal stakeholders care about, such as integrations, security, data management, self-service portals, features, etc. 

You should write down a list of those questions, share it with your team, and maybe have stakeholders add to it as well. While that list will be unique, here are some common questions when demoing an HCM that should help get you started: 

  • What integrations are key to us? Does it integrate with ATS/payroll system/any other systems you might have that impact workforce management?
  • Does this solution have SSO capabilities?
  • Are there multiple authorization levels for different types of users?
  • Is there a maximum number of employees it will support across the workforce?
  • What types of reporting capabilities does it have?
  • Does it include features to help HR communicate with employees (i.e. mass emails, filtering messages by criteria)?
  • What kind of tasks can we automate or streamline with this tool? How many man hours can we expect to save doing so? 
  • How much technical training will be required?
  • What kinds of technical support are provided?
  • What recruiting capabilities are built-in?
  • Which HR processes will be automated?
  • How will information be exchanged with carriers (for employee benefits)?
  • Does it accommodate benefits carriers’ rules?
  • How can we import employee data into this system? (API, Excel spreadsheets, employee records, other databases, and paper documents)
  • What built-in security measures does it contain?
  • Does your solution feature pandemic-related tools like a vaccine management system?

FAQs on buying HCM software

Moving on, here are some of the most frequently asked questions from HR professionals when it comes to human capital management software: 

What is the best HCM system?

While some of the top vendors in HCM software are Workday, SAP SuccessFactors, ADP Workforce, and UKG, “the best” is really a matter of your business size and requirements. There are many HCM vendors, out of which there are likely 1-2 that will align perfectly with what you’re looking for. 

What is the difference between HCM, HRMS, and HRIS?

The main difference between HRIS, HRMS, and HCM is that the former two refer to a specific type of software, systems of information, as their names imply (human resource information system and human resource management systems). HCM, on the other hand, stands for human capital management. This is a set of business practices around the acquisition, management, and optimization of a business’s workforce. 

What is HCM software?

HCM software is a software tool that takes most features that you would expect out of a labor management platform, but builds it purposefully for the business practices that encompass human capital management. This software puts together widely-varying features such as workforce planning, performance reviews, and employee onboarding in a single management platform where they can all help to generate insights that drive broader business decision making.

Why do definitions of HCM, HRMS, and HRIS vary so much? 

This is a good question precisely because the definition of each term varies widely from vendor to vendor, and among HR professionals as well. That being said, the differences between each software category are all about features and use cases. Most thought leadership indicates that HRIS is the most circumscribed type of solution, focusing on core HR needs. HRMS takes it up a notch in features, while still sticking to HR use cases, and HCM is about rounding up all those features with strategic planning for the business in mind, with the workforce as the main component to analyze and optimize. 

Last Advice on Buying HCM software

To wrap this up, we’ll assume that you’ve read everything above and have a couple of vendors in mind to reach out to and book a demo. To send you off to this part of the buying process, there’s one last piece of advice that can help a great deal when evaluating HCM software providers. 

These demos should revolve around your HCM requirements, and you should try to avoid having one-size-fits-all demonstrations whenever possible. To do this, share your list of requirements and questions beforehand, asking them to show that specific functionality. Since reporting is such a big part of human capital management, you could even give them data for them to run into the system.

This way, you and your team will get to truly see how much of a fit the tool is for you, as well as gauging for factors like intuitiveness and overall user experience. Couple this guide with resources like our very own HR & recruitment software buying organizer, and you’ll be on your way to find the perfect platform for your HCM needs.

About the Author

Rodrigo Vázquez-Mellado
HR and B2B software analyst and advisor, tech writer and editor, former conversational designer
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Rodrigo has worked in tech since 2015 across various marketing and product roles. All the while, he's stayed active as a journalist, musician, and avid traveler. He's been a writer and editor at SSR since 2020, covering software niches like payroll, HCM, workforce planning, AI Recruiting, and whatever spikes his interest. He's always on the lookout for the right software and tools—whether it's for managing business processes or to fuel his many hobbies. Rodrigo studied Journalism at the University of North Texas and Marketing and Communications at Tec de Monterrey. You can see more of his writing at: http://rvmrosas.com/

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