The 18 Best ATS Systems Reviewed & Compared by Experts
We've researched, reviewed, and compared hundreds of ATS since 2018. Here are the best applicant tracking systems to streamline your recruitment process.
Best Applicant Tracking Systems
An Applicant Tracking System (ATS) is software that automates the recruitment and hiring process. For companies that hire more than 20 employees a year, an ATS is an essential tool. On this page you’ll find expert reviews and comparisons of the best ATS systems on the market.
We've been researching, reviewing and comparing ATSs since 2018 and update this article regularly. But we offer more than just research: Our writers have led recruiting operations and PeopleOps across industries. We combine our direct, hands-on experience with rigorous research, product demos, user reviews, and the input of impartial, third-party experts to provide consistent, reliable, and helpful advice. You can also book a free call with an HR tech expert who'll give you personalized help.
To create and update our list of the best ATSs we regularly participate in product demos, gather user and expert feedback, and leverage in-house knowledge. We assess each product's performance on core functions, including job post distribution, candidate screening, interview scheduling, and analytics/reporting. In our view, the three most essential components that best-in-class ATS software must score highly on are UX/UI, candidate experience, and integration/compatibility.
- UX/UI: Posting a job should take less than 30 seconds, syndicating this job to job boards should be a simple push of a button, and viewing applicants should be as intuitive as using platforms like Trello.
- Candidate Experience: Features like personalized communication, easy interview scheduling, and self-service portals for application status updates all enhance the candidate experience. Your talent acquisition team is also part of your public relations team, so it is critical to equip them with tech to ensure you maintain a strong reputation among all candidates, regardless of your hiring decision.
- Integration and Compatibility: We assess each platform’s ability to integrate with other tools in a typical HR ecosystem. Limited integrations can be a massive drag on ROI: manually entering data or downloading CSVs just to upload them to your ATS, for example, is suboptimal at best.
To address the needs of companies of any size, we've included a few all-in-one solutions. In our experience, many companies with lean HR/TA teams and fewer than 500 employees are better off with a platform that combines applicant tracking with other functions like CRM, HRIS, or payroll.
For more information on our methodology, read this article on how we evaluate HR tech vendors.
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Greenhouse
Greenhouse is a feature-rich ATS best suited for midsize and large teams. In addition to advanced scheduling, workflow customization, and numerous seamless HRIS integrations, the platform also includes a well-liked onboarding feature.
PROS
- Onboarding module to ease the transition from candidate to new hire.
- 300+ integrations with third-party solutions for numerous people ops needs.
- Collaboration-enabling features distribute the hiring workload across multiple stakeholders.
- Customization options are plentiful, and template workflows are convenient.
- Greenhouse's onboarding feature is built and executed well. New hires transition smoothly from candidate to employee.
- iOS and Android apps work well for recruiters on the go. Users can review applications, schedule interviews, view candidates' profiles, and more.
- 450+ third-party integrations.
CONS
- Undisclosed prices, no free trial.
- The reporting feature can be challenging to navigate.
- Cost-prohibitive for budget-conscious teams.
- A full focus on ATS and onboarding means it lacks core HR features.
- Greenhouse’s pricing is undisclosed, and they do not offer a trial version.
- Some users note that reporting customization is quite limited and difficult to navigate.
- In-person/live support could be improved.
Our editorial team has always had good things to say about Greenhouse. Several of us have used it extensively as members and leaders of TA teams, and our sentiments align with most of the users who tested the product for us: it’s easy to use, and it saves time.
The dashboard is reflective of the product’s name: greenhouse. It’s visually appealing and offers a clear view of the collection of candidates that need attention. The whole hiring team can see the upcoming interviews, applications to review, and task status overviews.
In our most recent experience using an updated version, we were impressed with the developments in the “interview kit”. The standardization of the interview process is a massive help in combating bias. Clear-cut qualification criteria for each interview stage result in employee confidence in decision-making and valuable insights for process improvement.
We like the pre-built templates for creating and posting jobs. We found that even users with minimal familiarity can post a job in about one minute.
For experienced users who have created their own hiring workflow, this task is reduced to seconds. Even the process of creating custom workflows is a drag-and-drop, super-streamlined affair.
Our writers with professional experience using this tool report that once you’re familiar with it, it basically runs itself. That’s an exaggeration, of course, but the sentiment stands: Greenhouse is a popular ATS because the product meets the needs of actual recruiting teams (and writers who used to be recruiters!).
With more than 300 partners, chances are good that they can connect you with any tool or service you need, and with their well-established place among top HR tech tools, you can count on a smooth, well-supported integration. However, some businesses prefer the simplicity and security of an all-in-one platform, which Greenhouse is not. There’s no right or wrong choice here, but we encourage you to evaluate what is right for your team carefully.
HubSpot, DoorDash, Dropbox, Wayfair.
Pricing is unavailable online, but we found some information through our network.
Greenhouse offers tiered plans, and the pricing is based on the company’s total headcount.
- Essential: Core features and one event.
- Advanced: Everything from Essential, plus custom reporting, scalable workflows, and ten events.
- Expert: Everything from Advanced, plus upgraded CRM, enhanced security, developer sandbox, DEI feature set, and unlimited events.
The standard contract is a one-year prepaid subscription, and discounts are available for two and three-year prepaid agreements.
Best For
Midsize to large enterprises who are ready to invest in the full feature set of a top-notch ATS platform.
Some applications are pulled from Indeed, Monster etc. Other applications would be pulled from LinkedIn Recruiter to Greenhouse. I would primarily source candidates from LinkedIn Recruiter and move them to Greenhouse if they were viable. Emails can be sent through Greenhouse. I also scheduled hiring manager interviews using the calendar integration.
- It's customizable.
- The scorecard system makes it easy to compare candidates.
- Integration is top-notch.
We used Greenhouse to manage our candidate pipeline. Candidate applications were pulled from job boards to Greenhouse. As candidates moved through the pipeline they would receive automated emails regarding the next steps. I used it for about 6 months. The company was looking for an ATS that integrated with LinkedIn Recruiter.
The pricing isn't so clear, it depends on the size of the company and hiring needs. I think it's great for really large companies but the cost is steep for smaller firms and organizations. It's also hard to figure out, not as easy to figure out as other ATS systems.
I think it's definitely hard to get used to compared to Cornerstone on Demand, Breezy HR or Compass. The data reporting is great but takes a lot of energy to get accurate reports.
People should consider their company size. They should definitely consider the budget because if you don't really need all the add-ons, it may not be worth it. It may also be wise to consider how tech-savvy your team of recruiters are.
Very large companies
Small boutique firms
BambooHR
We love how this ATS operates within Bamboo’s larger HR Suite. We found seamless workflows between the ATS and other core HR features. The simplicity makes for ease of use, and helps ensure compliance.
PROS
- This is one of the few solutions that allow you to do month to month pricing, a nice option to have!
- Free 7-day trials are available (and you can definitely extend these another week or so if needed).
- The mobile app works well and offers built-in application review, communication, and collaboration features.
- They have a ridiculously fast response time on customer success queries, less than 2 minutes in our experience.
- Flexible packaging and custom pricing is the way they roll. You can pick out one or two packages and pick other modules as add-ons based on your needs.
- Very simple and straightforward tool, easy to use.
CONS
- If you go over your allotted time for customer support, you will pay extra.
- Customer support availability is restricted to U.S. business hours, potentially causing delays in addressing urgent concerns for international users.
- Certain modules like time tracking, performance management, and surveys are only accessible as add-ons, requiring additional investment if you want more HR functionality.
- Payroll is only available for US-based employees
- Customer support is only offered during US business hours.
- Some modules like time tracking, performance management, and surveys are only available as add-ons.
We’ve led TA teams, so we know the pressures growing orgs face. The fast pace can result in hasty decisions, which lead to problems down the road in terms of efficiency and compliance.
This ATS, built into the Bamboo suite, gets around the problem of siloed employee data. On top of this, we were also impressed with some specific features.
We used the app version on Android and iOS devices and found it easy to navigate workflows like posting jobs, viewing resumes, communicating with candidates and hiring managers, and scheduling. We know that if you’re a recruiter, your job probably has you on the run, so the well-built app is a big plus.
The cloud-based web version was also impressive. We were guided through each step of a standard hiring process without any confusion, and we found it easy to customize workflows when we tested the simplicity of creating our own. Ease of access to other elements of the suite highlights one of the biggest advantages: not only is it easier to be productive when all employee data is in one place, but it’s also much safer if you don’t have to move information across platforms manually. It’s more secure and less prone to human error.
Among the 30,000+ companies who use BambooHR are names like Quora, Universal Group, Reddit, Asana, Change.org, University of Maryland, Grammarly, Stance, Postmates, Wistia, the Jacksonville Jaguars, and ZipRecruiter.
BambooHR pricing is based on a per employee per month (PEPM) model. There is a minimum charge of $3,000, that usually starts to increase once you hit 25 employees.
In general, we've seen companies pay as low as $8 PEPM, but $12-14 PEPM is a good range (assuming you are using the full HRIS with a few modules).
Best For
BambooHR is a great pick for SMBs who want an all in one suite that can take care of the entire employee lifecycle. If you're just looking for an ATS, there may be better standalone options. But, if you are <500 employees, you are generally going to want an all in one anyways.
Starting with talent acquisition, we use it to maintain our talent pool. Then recruiting the talent by incorporating an offer letter and contract. Once the employee is in our system, we use it for database management. We also use it for their performance evaluation and record the training. In the end, we also use its features of onboarding, offboarding, and employee survey as well.
I like it for its smooth performance evaluation process. It's one of my favorite features. Second is its onboarding feature and hires packet that let the new employee feel welcomed. Last but not least, is its ATS system which helps us keep a track of our talent pool.
My organization has been using it for 2 years. This is an amazing tool for employee database management. Along with that, it offers an employee satisfaction survey which can help improve things along the way. Its performance module has made life way easier with a simple few steps process for performance evaluation. Lastly, its hiring module is easy to use and generates results.
It does not provide integration with LinkedIn which adds to the cost of LinkedIn job wrapping. Its customization option is very limited and its API keys are also limited to very few options.
For a startup, It provides all the necessary options that will help the organization alleviate its HRIS system. It is not that costly compared to others and it is also very simple to use.
Apart from the very obvious, cost; another criterion could be the size of the organization. The needs of the organization are also very important in terms of what they want to achieve from an HRIS.
They have introduced new modules like performance, moreover, they are always doing webinars to make the best use of their tool. Their customer support is always very helpful.
Small and Medium Enterprises.
MNCs.
Pinpoint
A lot of ATS platforms don’t deliver on their claim to be user-focused, but Pinpoint does. With a sophisticated, sleek look and an intuitive interface, they clearly know great software is a mix of form and function.
PROS
- Best in class automations that will save your recruiting team time.
- Highly customizable and values collaborative hiring.
- Unlimited jobs and team members in all of its plans.
- Career site builder helps teams find and convert the right talent.
- Pinpoint is an agile ATS that is highly customizable and values collaborative hiring.
- It’s got a simple and transparent pricing structure.
- Pinpoint offers unlimited jobs and team members in all of its plans.
- Their customer service team is highly praised by users.
- The career site builder is very robust, allowing teams to attract and convert the right talent.
- There are over 100 HR software integrations to choose from, and Pinpoint’s team is adding 3-5 every month.
CONS
- The employee onboarding module costs extra
- Cost prohibitive for budget-conscious teams
- No free version or free trial offer
- The employee onboarding module does cost extra.
- It isn’t the best fit if you’re looking for the cheapest ATS.
- There isn’t a free trial or free version at this time.
The career site builder is a big hit with our team, especially for our writers and editors with extensive experience on TA teams. They emphasized that the need to stand out among other companies is one of the most critical tasks they faced as recruiters, and this unique approach was compelling.
We found the site builder feature to be so intuitive that a first-time user could complete the setup for a custom site in about 30 minutes.
This ease of use is no coincidence: Pinpoint is known for its emphasis on user experience, so the visual clarity and sequential logic of workflows were designed with care.
Users report attentive customer support via email, chat, or phone.
The platform also considers the experience of employees who make referrals by offering a low-friction process. An automated email is sent to current employees informing them about open positions. The message includes a link to share with their network, and the platform keeps track of the referrals they have made so far.
With an open API and more than 100 built-in integrations, Pinpoint plays well with others. However, bespoke integration is available exclusively for Enterprise plan users.
CoinShares, Pathways Global, Grant Thornton, Icario, Pivot Energy.
- Pinpoint pricing starts at $600 monthly when billed annually.
- Enterprise features, such as multi-page career sites, multi-lingual support, custom integrations, and help on data migrations, start at $1,200 per month.
- Discounts are available for startups with fewer than 50 headcount.
Best For
This ATS is best for in-house recruitment teams filling at least 30 openings annually, especially those with a strong, user-centric mentality.
We use Pinpoint to advertise all of our roles across the globe. We use to create all adverts, interviews and communications with candidates. We also use this to run reports on statistics from this on our sources of applications and diversity and inclusion data
- Easy for both HR and Hiring Managers to use.
- Ability to quickly build and download reports.
- Ease of booking interviews.
We have been using Pinpoint for just over 2 years now.
We bought it because of the great customer service we had been provided in the demo, the capability of the system and the cost.
I really don't have anything I dislike.
In previous ATS systems, I have never been able to quickly run reports and data which is a huge benefit. The customer service is also heads and tails above any other ATS I have worked with
I think this is really hard to answer because every business will have a different requirement of what they are looking for. For us, it was the ability to run reports, easy booking of interviews, ROI, candidate experience and hiring manager experience
I think the regular updates from Pinpoint are super useful. Continually partnering with other businesses for ease of linking other platforms into the recruitment process
I would say any organization.
Again I think it would depend on what you were looking for in a system to say this.
VidCruiter
VidCruiter is known chiefly for video interviews, but the platform also offers a solid ATS solution and Quick Apply, a hit feature with both TA teams and candidates.
PROS
- VidCruiter can be fully customized to meet specific recruiting needs.
- Easy to use for both job seekers and recruiters.
- Works on all devices. No app installation is needed.
- Quick Apply feature lets candidates apply directly from Indeed and LinkedIn and auto-syncs the candidate's info to the user’s existing ATS.
- Dedicated client success manager, 24/7 applicant support, phone, email, and live chat.
- Scalable and customizable — users pay for what they need and can purchase more features as they grow.
- Robust pre-recorded and live video interviewing with advanced automation.
- Browser-based, so it works across devices without installing apps.
- Available for recruiters in eight languages and supports job seekers in dozens more.
- 24/7 live agent support, assigned account manager, and on-demand training.
CONS
- Some users reported that implementation was time-consuming
- Advanced search and technical skills testing features within the assessment module leave room for improvement.
- There is no trial version, and no price is listed on their site.
- Screenshots of VidCruiter (one of the best ATS software) Showing Different Features of their ATS
- Because the product is feature-rich and highly customizable, the implementation phase can be time-consuming.
- Advanced search and technical skills testing features within the assessment module leave room for improvement.
- No free or trial version.
- Undisclosed pricing.
VidCruiter has been a significant player in the video interviewing software market for years, but the platform is less well-known for its ATS. However, our research proves the ATS is robust enough to be listed among other top vendors in the space.
The platform balances the needs of those on both sides of the interview pipeline. TA teams are well-equipped with highly customizable features like job posting, pre-screening, interview scheduling, and real-time reports, and applicants are met with a user experience that was clearly designed with them in mind.
For a glimpse of team culture, vision, and values, users can build a custom career site that delivers a branded digital experience to candidates. The site editor is simple to use, and in our in-house testing, we managed to set everything up without help from the IT or VidCruiter support team. One feature of note: when a candidate accesses a career page supported by VidCruiter, the platform automatically generates recommendations for jobs available near them.
Quick Apply benefits both employers and candidates. With this feature, TA teams can rev up the hiring process without implementing a new ATS, so it’s perfect for teams on a budget. It is also helpful for those counting down the hours left on an ATS contract they don’t plan to renew. The platform offers job seekers the convenience of applying directly from portals such as LinkedIn and Indeed.
VidCruiter is used by over 100,000 recruiters, including Lowe’s, Lionsgate, Samsung, Bears, US Foods, and the United Nations.
The price varies based on company specifications, so contacting the vendor directly for a quote is best.
Best For
VidCruiter is a perfect ATS for large companies (U.S.-based and otherwise) hiring 100+ people annually. At the same time, the VidCruiter Quick Apply tool is an excellent pick for smaller companies that want to streamline their hiring process without going separate ways with their current ATS.
We use VidCruiter daily to handle our hiring tasks. Setting up job postings within the platform is easy, helping us get our openings out quickly. Once we start receiving applications, we use the pre-recorded video interviews to screen candidates and gauge their suitability. For standout candidates, we schedule live video interviews through VidCruiter. It keeps everything organized and saves us from the hassle of scheduling. VidCruiter's integrated reference checking allows us to verify a candidate's background without extra effort. Overall, it's become our go-to for managing the entire hiring process, ensuring we find the right people without the usual headaches. It's been a real game-changer for us.
VidCruiter's video interview features save us time and allow us to quickly assess candidates' communication skills. The integrated reference checking simplifies our vetting process and provides reliable insights into candidates' backgrounds, which is crucial in our industry. The platform's user-friendly interface makes it easy for our team to collaborate and manage candidates throughout the hiring process.
Choosing VidCruiter was a no-brainer for us in the jewelry industry because it addressed our urgent need for a more efficient hiring process. We appreciated that VidCruiter offers both pre-recorded and live video interviews, which helped us assess candidates thoroughly right from the start. One feature we found particularly useful was their referencing service—they handle it seamlessly as part of the platform. In our line of work, where reputation matters a lot, having reliable references is crucial. It's been about a year since we started using VidCruiter, and this feature has definitely made our hiring decisions more confident.
Sometimes the platform can feel overwhelming with all its features, and it took us a while to get fully comfortable with everything. Occasionally, we've experienced minor glitches in the scheduling feature, which can disrupt our interview processes. While the customer support is generally good, response times could be quicker.
Compared to other similar tools we've tried, VidCruiter stands out in several ways. One main difference is its comprehensive approach to video interviewing, offering both pre-recorded and live options seamlessly integrated into one platform. This flexibility allows us to efficiently screen candidates while saving time on scheduling. Additionally, VidCruiter's integrated referencing service is a significant advantage in our industry, streamlining the background check process and providing deeper insights into candidates' qualifications and character. The platform's intuitive interface and customizable workflows make it easier for our team to collaborate and manage the entire hiring process effectively.
Ensure the tool offers the specific features you need and fits your company's size and industry requirements. Test the platform for user-friendliness to ensure it is intuitive for your team to navigate without extensive training. Look for demos or trials. Consider how well the tool integrates with your existing systems. Compare pricing plans and consider the value the tool brings versus its cost. Factor in scalability if your team or hiring needs are expected to grow.
VidCruiter has added more features like automated workflows, enhanced customization options, and improved integrations. They have also slightly improved the user interface, and customer support has gotten better.
- Medium to large organizations
- HR departments focused on streamlining recruitment processes
- Industries requiring thorough candidate screening
- Teams managing high volumes of applicants
- Small organizations with limited hiring needs
- Companies not prioritizing video-based candidate evaluations
- Industries where face-to-face interactions are essential for initial assessments
- Organizations with strict budget constraints
Workable
Workable is a robust and scalable recruiting solution. Their AI-powered sourcing tool integrates seamlessly with their ATS and other products and can provide over 400 million candidate records.
PROS
- Straightforward pricing plans.
- 15-day free trials with no card info required.
- Post jobs with one click to over 200 sites and access its talent pool with over 400 million profiles.
- Built-in features for cognitive and personality candidate assessment and management. No need for third-party tools.
- The anonymized screening feature can help reduce unconscious hiring bias.
- You can post jobs with one click to over 200 sites. You also get access to access to Workable’s talent pool with over 400 million profiles.
- Workable has built-in cognitive and personality candidate assessment. The platform also has features for offer management, which means you can create offer letters and collect e-signatures without needing to use third-party tools
- You can reduce unconscious hiring bias with Workable’s anonymized screening feature. It helps you hide identifying candidate information from the sourced and applied stages of the hiring process.
CONS
- No automated reference checking and onboarding features.
- Features like candidate texting, video interviews, and assessments are not included in plans but must be bought separately.
- Workable could do better with duplicate candidate merging since one person will have numerous candidate records on the ATS if they apply for multiple positions.
- The reporting feature needs to be more detailed and customizable.
- The candidate search function could have more filters.
- Workable doesn’t provide automated reference checking and onboarding features.
- Useful features such as candidate texting, video interviews, and assessments are not offered in any of Workable’’s plans and instead, sold separately.
- Several users complained about the reporting feature not being detailed or customizable enough, and that the candidate search function could use more filters.
Workable provides an applicant tracking system catering to medium and large businesses.
Besides covering the features expected from an ATS, like candidate sourcing and applicant organization, Workable integrates AI to suggest suitable candidates for posted jobs.
The ATS tries to foster a more structured and unbiased hiring process by providing anonymized screening, interview kits, and scorecards in all their plans. However, additional candidate evaluation tools like video interviews and assessments separately, as they’re not built within the ATS product.
Workable has been used by over 20,000 organizations, including Sephora, Forbes, Bevi, Moodle, and Navarro.
Workable has three plans:
- Paygo costs $129 per job per month
- Standard costs $299 per month
- Premier costs $599 per month.
- Add-on pricing starts at $59 per month.
Best For
Workable’s AI-powered sourcing tools suit medium- and large-sized businesses best.
SparkHire
Spark Hire has packed a massive framework for analytics into a program that looks very simple. The product is easy to navigate and appeals to hiring managers with scarce time and attention.
PROS
- Data analysis dashboard and features are top-tier.
- Efficiency-focused elements, like one-way video interviews, are great for busy TA teams.
- Collaboration is enabled by features that offer pipeline transparency to multiple stakeholders.
- Data analysis dashboard and features are top-tier.
- Efficiency-focused elements, like one-way video interviews, are great for busy TA teams.
- Collaboration is enabled by features that offer pipeline transparency to multiple stakeholders.
CONS
- No free trial version.
- Some users require more customization than what is offered.
- No caption or translation features in video limits access for some candidates
- No free trial version.
- Some users require more customization than what is offered.
- No caption or translation features in video limits access for some candidates
Spark Hire enables truly collaborative hiring, and that's no easy task. All top-tier ATSs are equal parts powerful and pleasant to use. Spark Hire goes beyond that by providing features that appeal to the entire hiring team, encouraging collaboration across roles, and, ultimately, better hires.
One feature that demonstrates this is the interviewing interface, which provides an impressive amount of context at a glance. Without shuffling papers or trying to manage a dozen open tabs, the candidate’s info, including their position in the pipeline, is organized thoughtfully in a single dashboard. The interviewers can directly add their thoughts and impressions to the platform in real-time.
We asked our colleagues with the most recruiting experience to weigh in, and they were most impressed with the analytics dashboard. Spark Hire stands out, with notable strengths in data quantity and quality. For example, if a candidate withdraws from the process, it records the point on the pipeline at which they dropped out. This may seem obvious, but it’s a rare find.
Recruiting Empowerment was also emphasized during our demo. Our writers are all familiar with the relentless dedication it takes for TA teams to keep their heads above water, so we know the value of seamless automation. This ATS knows where digital assistance can help and where a human touch is needed.
6000+ including Fiverr, Monday.com, Sodastream, Vimeo, KPMG
Spark Hire’s ATS pricing starts at $250/month.
Best For
Spark Hire is the right tool for small and medium-sized companies. The platform is made to grow alongside scaling companies, but small teams holding steady with a minimal headcount are likely to pay for features they don’t use.
We rely on SparkHire for our entire hiring process. Every day, I log in and set up video interviews on the platform for different jobs. The key steps include creating an interview template for each position with specific questions to ask candidates, scheduling the video interviews, and viewing their video responses when it suits our schedule. This involves collaborating with hiring managers to develop relevant questions for each job. I then compile the questions and invite top candidates to answer them at their convenience.
Additionally, SparkHire allows us to comment on and rate applicants' responses, which helps the hiring team communicate and collaborate more effectively. This streamlined process speeds up our hiring, enables us to focus more on evaluating and selecting candidates, and improves the overall experience.
SparkHire makes it easy for job seekers to record their answers at their convenience, reducing scheduling problems and speeding up the hiring process.
The platform has features that facilitate teamwork and decision-making, such as sharing interview videos, providing feedback, and rating answers. You can create interview templates with tailored questions for specific jobs, helping you better understand candidates' suitability for the role.
Our company invested in SparkHire to address several issues in our hiring process. Before SparkHire, scheduling interviews often caused delays and made it difficult to connect with potential hires. The interview process took longer for both hiring managers and job seekers due to the challenge of matching schedules, which extended the time to bring someone on board. We chose SparkHire to simplify and speed up our hiring process.
Their video interview system allows candidates to answer questions at their convenience. Once a question is ready and shown, candidates can record their answers when it suits them. This has reduced the paperwork around hiring and significantly sped up our hiring process. The option to share interview recordings helps hiring teams collaborate and make decisions more effectively.
I've been using SparkHire for over two years. During this time, I've seen significant improvements. The candidate experience has improved with video interviews, making the process easier and more flexible. The tool now includes key features like custom interview questions and the ability to rate and comment on responses, which helps assess candidates and identify the best ones.
The server can be very slow, causing frustration when retrieving results. The contact information provided is sometimes outdated or invalid. Some of the candidate contacts are no longer relevant or useful.
SparkHire stands out for its ease of use and extensive features for video interviews. It eliminates most scheduling issues by allowing asynchronous interviews, significantly speeding up the hiring process. Features like shared interview videos, rating systems, and commenting tools are more user-friendly and effective than those of similar tools, enhancing team collaboration and decision-making. The highly customizable interview templates allow for tailored candidate assessments, a feature many other options lack.
Ensure the tool is user-friendly for both candidates and hirers, with simple, clear steps for conducting interviews. It should integrate smoothly with your existing HR systems, such as your applicant tracking system, to streamline processes and avoid duplicate data entry.
Assess the functionality: Can you create custom interview questions? Can candidates schedule interviews at their convenience? Does it offer collaboration features and meaningful insights?
Choose a tool that can scale with your company's growth and handle an increasing number of users and interviews. Consider the availability and quality of customer support for resolving technical issues and answering questions.
The platform has seen multiple iterations to make its user interface more intuitive for both recruiters and candidates, resulting in a smoother experience. SparkHire now integrates more effectively with popular applicant tracking systems and other essential HR tools, bridging gaps in the recruitment process. Also, enhanced video sharing, more sophisticated rating systems, and improved commenting features facilitate better collaboration among hiring teams.
SparkHire is particularly well-suited for organizations that do high-volume hiring or have geographically dispersed teams. It is ideal for companies hiring frequently across time zones, as the asynchronous video interviewing feature eliminates scheduling conflicts.
Very small businesses or organizations with limited hiring needs may not find SparkHire suitable. In such cases, investing in a robust tool like SparkHire may not be cost-effective. Companies that prefer in-person interviews for a more personal assessment may also find video interviewing less effective.
Manatal
Manatal made our top ATS list because it's budget-friendly, AI-equipped, and offers transparent pricing—no need to call a sales rep just for a ballpark figure.
PROS
- Among the most affordable ATS options in the market.
- Offers a 14-day free trial.
- Easy to use with drag-and-drop enabled pipelines.
- Native AI-based recommendations feature.
- Web-based, so it works on multiple devices.
- Free data migration from your existing hiring software.
- Transparent and flexible pricing.
- Manatal is quite affordable and offers a 15-day free trial for users to test it out before making commitments.
- Manatal is fairly easy to use. It features drag-and-drop enabled pipelines for candidate organization.
- Manatal’s AI-based recommendations feature can save hiring managers quite a bit of time. It’s able to scan job descriptions then search a users talent pool and bring up candidates most suited for the job.
CONS
- The AI recommendations feature only works well in English.
- There are no free plans.
- ADP and Zapier integrations are restricted to top-tier plans.
- Boolean Search and Advanced Search cannot be used together.
- The AI recommendations feature works best with resumes that are in English, and doesn’t work as accurately with other languages according to several users’ feedback. Several users have also complained about Manatal’s interface only being available in English and that career pages cannot be published in languages other than English and Spanish.
- Manatal doesn’t offer a free plan. We mention this as a con as several SMB-geared ATSs do offer a free-forever verison, and that puts Manatal slightly behind competition.
- Manatal doesn’t offer prebuilt integration modules. They do have an open API that allows users to plug in third-party products and custom tools, but that required a bit more time and technical knowledge to accomplish. It’s also worth mentioning that only Custom plan customers can access Manatal’s API and Zapier integration. Customers on the Professional and Enterprise plan cannot.
- Users can search for candidates via Boolean Search or Advanced Search, but cannot combine the two search methods together. E.g users cannot use the Boolean search operators (AND, OR and NOT) within Manatal’s Advanced Search tab.
Manatal has earned a spot on our top ATS list. As HR professionals, we understand the importance of finding the right talent efficiently, and Manatal has proven to be a valuable tool in this regard.
The first on our thumbs-up list: it’s budget-friendly. We appreciate the transparency in pricing, as there is no need to go through the hassle of contacting a sales just to get a ballpark figure. The platform offers a 14-day free trial.
Using Manatal was straightforward, thanks to its user-friendly interface and the convenience of drag-and-drop-enabled pipelines. The AI-based recommendations feature is a time-saver. It compares job descriptions' language to skills listed by individuals in the talent pool.
Manatal is web-based, so it is compatible with multiple devices. The ability to migrate data from our existing hiring software was also a welcome feature that made for a smooth transition. Additionally, they recently started offering free, live training webinars.
We encountered a few limitations during our evaluation. The AI recommendation feature does not operate well in languages other than English, and Manatal lacks a free version. Integration is limited, and ADP and Zapier integrations are restricted to top-tier plans.
Unilever, Coca-Cola, Panasonic, Ogilvy, Toyota.
Manatal has four plans. When billed annually:
- Professional: This plan costs $15 per user per month for up to 15 jobs per account and 10,000 candidates. Customers on this plan can add unlimited guests.
- Enterprise: This plan costs $35 per user per month for unlimited jobs per account and unlimited candidates and guests.
- Enterprise Plus: This plan costs $55 per user per month and includes all Enterprise features, user groups, open API access, SSO log-in, priority support, and access to Beta features.
- Custom: Pricing upon request. It is tailored for larger businesses requiring advanced functionalities and support.
Best For
Manatal is well-suited for companies of different sizes representing many industries but narrowed down to one, it’s SMBs who can use the 14-day free trial to explore the product before they buy.
I use Manatal for many reasons. I source candidates, store their information, post my jobs on job boards, my career page and our website. I keep notes about candidates as well as my current employees. I also upload all of my new hire information and/or paperwork for each new hire and use it as a digital personnel file.
I like several things about Manatal. The first one being the ability to post on about 19 different free job board sites. I also like the ability to create my own pipeline categories as what I like to see doesn't typically come in a "standard" ATS. Another good thing about Manatal is the ability to email candidates through their personal candidate file, making the note taking a lot less tedious because it automatically keeps the email in that candidate/employee's file.
The main reason I chose Manatal was due to its price. It was one of the less expensive, web-based, customizable ATS systems I could find online. I have to say, however, that this isn't one of those "you get what you pay for" type programs. I was pleasantly surprised at Manatal's capabilities.
There are a few things with Manatal that could be improved. First one is their match system. I feel that the percentages I see on each applicant's file do not match the job description even close to the percentage it gives me. I also don't like that you can't just perform a search in the system without naming a specific field (i.e. I couldn't search by phone number). The other thing I don't care for too much is the email integration. I integrated, and then later removed, my work email because once integrated, all of my emails had to go through the Manatal program and there are emails that I don't want or need to stay within my ATS.
I would say for the price Manatal is awesome. It's better than I thought it would be given how inexpensive it is compared to its competition. Other ATS programs I've used in the past were specifically built for the companies I worked for previously, which cost $10K+. The company I'm with now is about 30 people, and Manatal suits my needs for a company this size.
ATS programs vary in so many ways that I really think it depends on what kind of company you are and what your needs are for an ATS. For a small business that doesn't specialize in just staffing, but has a few internal staffing needs themselves, this is great. For a large(r) staffing agency, Manatal is capable of handling what is needed; however, a custom built software would be more appropriate. Another thing to consider about Manatal is that its integrations are limited to just a couple email programs, another reason why it wouldn't work out so well for a larger company.
I've only been using Manatal for about 3 months now so I can't really answer that question. I know not much, if anything, has updated and/or changed in the time I've been using it.
Any business with smaller staffing needs. The industry doesn't necessarily matter (unless it's a larger staffing agency). We're in the construction industry and unfortunately we can't integrate it with any other program we use...which is fine for our needs right now. If we continue to grow the way that we are, then I would say we would have to consider another ATS that we could integrate with our construction software.
Larger staffing firms or any business that would need integration either with a scheduling and/or timekeeping program, industry specific software and/or accounting programs.
VIVAHR
VIVAHR left a lasting impression on us with how much they care about making things easy for users and helping teams work together better. Their Pipeline Triggers take care of mundane tasks that come up during the hiring process, while the Shared Inbox keeps all the messages, questionnaires, and scorecards coming in safe and sound.
PROS
- Intuitive UXUI with Pipeline Triggers that automate repetitive actions based on a candidate's stage, such as sending thank-you emails or requesting hiring team feedback.
- Shared Inbox provides team access to incoming messages, questionnaires, and scorecards in one location.
- Data migration service is available at no additional cost.
- Transparent pricing, free trial available.
- Culture Profiles let you add videos, photos, and text to showcase your company's work environment.
- Pipeline Triggers automate repetitive actions based on a candidate's stage, such as sending thank-you emails or requesting hiring team feedback.
- Custom questionnaire builder for candidate pre-assessments.
- Data migration service is available at no additional cost.
- Transparent pricing, free trial available.
CONS
- A credit card is required to sign up for a free trial.
- Some of the classic ATS features like resume parsing, interview scheduling, and custom search are currently unavailable.
- Other features, like eSignatures and employee referrals, cost extra to use.
- No free plan, a free trial requires a credit card.
- Pricier than competitors like Loxo and Zoho Recruit.
- Additional charges for features like eSignatures and employee referrals.
- Interview scheduling feature is unavailable (still in development).
After testing VIVAHR, we were struck by its thoughtfully designed interface and how easy it made every step of the hiring process. From the moment we logged in, we could tell the team behind this tool had put serious effort into crafting a user experience that’s intuitive yet powerful.
A standout feature right from the start was the Pipeline Triggers. Based on where an applicant is in the process, it can automate tasks like sending thank-you emails or requesting feedback from the team— to spare recruiters from the mundane, easy-to-miss details.
The design of the Candidates section is also really nice. It offers a bird' s-eye view of all applicants' key information, including their application dates, hiring stages, and contact details. During our tests, the filter function worked great for narrowing down candidates by job title, department, and other criteria. The only minus was that we couldn’t find any advanced options like Boolean searches.
On par with other robust ATS systems, VIVAHR's candidate communication features let us send emails and SMS messages directly from the platform. For these workflows, you can use templates and bulk actions to make things fasyer. Our favorite, though, was the Shared Inbox. It kept all incoming messages, questionnaires, and scorecards, which made it much easier to manage candidate interactions and keep the team aligned.
However, we noticed that the interview scheduling feature was absent at the time of this review. Thankfully, it’s already on the vendor’s roadmap. We’ll keep you posted on how this feature plays out once it’s released.
We think VIVAHR should also improve its integration capabilities a bit more since seven options are a modest number compared to other platforms we’ve evaluated.
And while the team offers free data imports if you’re migrating from another ATS (which we love), we can’t say the pricing is as competitive as some competitors like Zoho Recruit, considering there’s no free plan and some features, such as eSignatures and employee referrals, will come with extra fees.
1,000+ companies, including Redirect Health, BuzzRX, and State Farm.
VIVAHR offers 3 pricing plans: Starter at $89 per month, Grow at $179 per month, and Pro at $279 per month (billed annually).
Best For
US-based companies with more than 100 employees.
JazzHR
This platform is built with the small business in mind. When testing it, our writers were impressed at how easy it was to set up and use “out of the box,” which is a clear sign of its simplicity, attention to user experience, and understanding of the down-to-business mentality of most SMBs.
PROS
- Affordable pricing, no user limit, and a 21-day free trial.
- Built-in features for offer management, including templates and DIY options.
- Emphasis on automation for those in the pipeline shows dedication to candidate experience.
- JazzHR is quite affordable and doesn’t place any limits on the number of users added. It also offers free, 21-day trials that anyone can sign up for.
- JazzHR has built-in features for offer management. You can choose from existing offer letter templates or create your own and share them with successful candidates
- You can automate triggers for candidates to be automatically notified via email when their application has moved a stage further in the hiring process. Several other email responses can be automated.
CONS
- No free version for orgs with minimal needs.
- A few users thought reports could be more customizable and easier to create.
- No mobile apps.
- Some users reported a learning curve with JazzHR's UI and that it took them some time to get used to it
- For a product geared towards SMBs, it lacks a free plan. We mention this as a con since other SMB-geared recruiting products do offer free-forever versions, which puts JazzHR slightly behind the competition.
- Several users have mentioned that the reporting feature is difficult to use with very little room for report customizations.
- JazzHR currently lacks a mobile app, and the browser version isn’t well-optimized for mobile use.
We like how simple it is to post and syndicate jobs across portals, and we love the upfront pricing on the website. Many customers start with JazzHR’s lowest-cost plan, and as their needs expand beyond basic features, they often upgrade incrementally. Being able to select features as needed keeps spending under control.
Because they do not offer mobile apps, our product testing included a considerable amount of time with our phones in hand, navigating the mobile web environment. We were impressed with how well it could manage the tasks a recruiter does on the go, like sending out a quick reply in the 15 seconds you have before your next meeting.
However, at least among our in-house recruiter veterans, the consensus was that complex tasks should be saved for the desktop version.
One of our writers shared this real-world story from a former job with a tiny company: they signed up for a free payroll software trial before they were actually ready to buy. They used the software for a couple of weeks just to get a sense of the basics of how to run payroll; then, they ended their relationship with the company.
Of course, we don't recommend this - but we know how hard it is to run an SMB. So, along with JazzHR, which we DO recommend, we suggest getting creative with your professional development!
JazzHR is used by over 6,500 businesses, including the Seattle Seahawks, L'Occitane En Provence, TED Conferences LLC, and Chick-fil-A.
JazzHR has three plans. When paid annually:
- Hero costs $75 per month.
- Plus costs $269 per month.
- Pro costs $420 per month.
Best For
JazzHR is built for organizations with 5 to 500 employees and works exceptionally well for TA teams with little to no experience.
- We use JazzHR in Job postings to create and publish job postings on multiple job boards and our own careers pages where necessary and consequently source for candidates
- Resume screening: JazzHR provides tools like customizable screening questionnaires, keyword searches, and evaluation forms to help you screen resumes and identify qualified candidates based on your job requirements.
- Interview scheduling: JazzHR allows you to schedule interviews with candidates and send automated reminders to keep everyone on track.
- These tools have helped us streamline our overseas resume screening process and identify qualified candidates more efficiently.
- JazzHR has a user-friendly interface that is easy to navigate, making it simple for our team to manage the hiring process from start to finish.
- It also allows users to customize job postings, screening questionnaires, and evaluation forms, which allows us to get more suitable candidates.
- JazzHR also automates many tasks such as resume screening, interview scheduling, and candidate communication. This is an important time saver which helps us move faster.
JazzHR is a cloud-based applicant tracking system that streamlines and automates the hiring process.
Our organization was looking to engage highly specialized consultants from the US as well as Europe in IT Security, Cloud Computing, and Enterprise Solutions.
We found that JazzHR provided centralized hiring where the team could manage the entire hiring process, from job postings to candidate screening and interview scheduling which saved us a lot of time. It also provided impressive data-driven insights and analytics on hiring metrics which enabled us to identify our areas of improvement.
- There are limitations on candidate search, especially for local searches in Africa. The candidate search functionality could also be more robust, allowing for more targeted and advanced searches.
- Customer support response time can be slower at times which can be frustrating when trying to resolve issues quickly.
- The reporting features could also be improved on to provide more insight and more informative data analytics.
- Affordability: JazzHR is priced competitively, making it more accessible to small and medium-sized businesses that may not have the budget for enterprise-level solutions.
- It also allows reliable customization, from job postings and screening questionnaires to evaluation forms and workflows. It also integrates with a wide range of other HR tools, including HRIS and payroll systems like BambooHR, providing us with greater flexibility and automation.
- Indeed and LinkedIn have significantly larger candidate pools than JazzHR, making them a better option for organizations looking to cast a wider net in their candidate search. However, JazzHR integrates with a range of other HR tools, including payroll and HRIS systems, while Indeed and LinkedIn do not offer the same level of integration.
- This makes JazzHR more all-rounded than Indeed & LinkedIn which fills a niche and builds on the value it offers making it slightly preferable for overseas hires.
- Consider the HR tools that you currently use or plan to use and evaluate whether JazzHR can integrate them. JazzHR integrates with a variety of HR software for different purposes such as assessments, background checks, payroll, and onboarding. Some examples of HRIS systems that JazzHR can integrate with are BambooHR, Namely, TribeHR, and Workday. Do your research before engaging JazzHR.
- Pricing: Evaluate the pricing structure to ensure that it is affordable and that it aligns with your organization's budget. JazzHR has different payment plans like Hero, Plus, and Pro.
- You can evaluate the level of customer support that is available and ensure that it aligns with your organization's needs, particularly if you are a smaller organization without a dedicated HR team.
Over time it has Increased customization by introducing more customization features over time, including the ability to create custom screening questionnaires and evaluation forms.
It has also improved integrations by expanding its integration capabilities, allowing users to connect with a wide range of HR tools, including HRIS and payroll systems.
In my opinion, JazzHR would work best for teams looking for a recruitment and applicant tracking system that can be integrated with an existing HRIS system to streamline their recruitment, onboarding, and payroll operations among other HR functions.
JazzHR may not be the best fit for large organizations with complex hiring processes that require highly specialized workflows.
Ashby
Ashby offers the entire TA tech stack: ATS, CRM/Sourcing, Scheduling, and Analytics—an excellent recruiting solution for fast-growing companies.
PROS
- Analytics dashboard with crucial statistics on all aspects of your hiring process.
- Flexibility and ability to customize across almost all aspects of the platform.
- Consolidated ATS, CRM, Scheduling, and Analytics.
- Fast data migrations, no setup fees.
- Your TA team can have one system that truly has best-in-class options for ATS, CRM, Scheduling, and Analytics.
- Flexibility and ability to customize across almost all aspects of the platform
- Their analytics dashboard is great to understand weaknesses in your hiring process, conducting capacity planning, or determining which teams are running suboptimal hiring processes.
CONS
- This is a powerful product, and understanding all the different features can take some time.
- No multi-lingual support.
- Your company must use G Suite in order to make the most of Ashby
- No multi-lingual support
- This is a powerful product, and it can take a bit of time to understand all the different features
Ashby is an all-in-one TA solution that combines your recruiting CRM, ATS, sourcing, scheduling, and analytics into one platform.
We recently met with Ashby’s to look at recent product developments, and what stood out is how easy they have made it to re-engage with former applicants. If our experience working in recruitment positions has taught us anything, it is that efficiency is essential.
We see it like this: you’re wasting time and effort if you don’t maintain a connection with former candidates because these folks are primed, familiar, and pre-vetted members of your talent pool.
Some are “silver medalists” or applicants who made it to the offer stage, and others may possess a unique skill or trait that your current team is lacking. Ashby can create custom attributes to filter your talent pool, so you’ll never lose touch with “good fit, bad timing” candidates.
We would recommend this ATS to TA teams seeking powerful reporting capabilities. Ashby’s reports are highly customizable, track all data points throughout your hiring process in real-time, and are easy on the eye.
We also noticed that Ashby has consistently worked hard to improve its product based on user feedback. Check out their blog page, and you’ll see that the ATS literally rolls out new features every month.
Regarding implementation, it takes SMBs a few days and larger organizations 6-8 weeks to get Ashby up and running. The ATS doesn’t charge for data migrations and system setup, and according to our research, Ashby’s customer support and success teams have been immensely helpful in making the switch a seamless experience.
1,000+ customers, including Quora, Deel, and Ramp.
Ashby offers two core plans for its All-in-One platform and a 3rd option for connecting Ashby Analytics to your existing ATS.
- All-In-One Foundations: Ranges from $300/month to $900/month depending on company size. 10% discount for annual commitments and emerging market pricing available.
- All-In-One Plus: Contact for a quote.
- Ashby Analytics for your existing ATS: Contact for a quote.
Best For
Ashby works for early-stage startups, SMBs, and large enterprises, but those who make the most of this recruiting software are companies at the hyper-growth stage.
I use it daily as an ATS. It holds candidate information from resumes to interview scorecards. I also use it to help schedule interviews.
They are affordable. They integrate with other platforms. It is affordable to add new team members. It is easy to set up recruiting steps and scorecards.
It is less expensive than Greenhouse. It is a good starter tool for seed companies or companies with low hiring needs. We used it for 1 year.
The ability to schedule candidates can be a little challenging. I worry if it will be possible to pull the information from Ashby to another ATS if we change it. Most candidates are not familiar with it, so you have to explain how it works from the candidate's side. It can be difficult to onboard managers to use it.
It is affordable and you can start with a small package. I prefer this option because I am the only recruiter and the team is about 10, so we don't need 1000 seats.
When you scale you might lose your data if they are not able to transfer the data. You are limited on recruiter data. It is a tool that most recruiters have never used, so you will have to train all recruiters on the system.
I think they have not evolved much.
Seed Startups to Small Startups
Enterprise-sized companies
ClearCompany
Launched in 2004, ClearCompany is an established platform that has kept pace with leading-edge HR tech. During our hands-on evaluation of the ATS, we found a comprehensive set of “talent management” features assembled into a logical and seamless workflow recruiting teams need.
PROS
- Multiple pricing options and add-on features.
- Intuitive UI across multiple HR modules.
- Numerous reports of a smooth implementation and attentive customer support.
- ClearCompany offers a host of HR solutions that work well with another. You can choose the solution you need or combine them all to have a comprehensive talent management platform in your stack.
- The majority of users find ClearCompany’s interface to be quite intuitive and easy to navigate.
- Many users have highly rated ClearCompany’s support team for speed and quality of response. Several users have also reported a smooth implementation experience.
CONS
- Undisclosed pricing, no free trials.
- Some users felt underwhelmed by the customization options of the reporting feature.
- The candidate search function is reported to be somewhat unreliable.
- No mobile apps.
- ClearCompany’s pricing is not readily available on their website. You also can’t create a trial account on your own from the website and have to go through the sales team for more info.
- Some users felt that the reporting feature is limited in customizations.
- According to a few users, the candidate search function doesn’t always bring up the correct candidate(s) and could use some improvement.
- ClearCompany doesn’t currently have a mobile app, but the platform is well optimized for mobile use both for hiring managers and candidates.
ClearCompany is a talent management suite with an ATS feature that can be purchased as a stand-alone product or as part of the comprehensive HR tech toolset. Numerous configurations and pricing options are available so companies can create a plan that meets their needs and suits their budget.
We review all types of HR tech, but our team has a lot to say about ATSs. In fact, during our in-house evaluation, we found that several of us had extensive professional experience using this platform in previous positions. The consensus: the ATS works best within ClearCompany’s suite, but it is a super-solid ATS on its own.
Some standouts include the user interface, uniquely modern for a company founded in 2004. We were specifically impressed with the onboarding workflows that transitioned candidates into new hires in just a few clicks.
Mitsubishi Electric, Chick-fil-A, Goodwill, Axiom Bank, Bios, FlixBrewHouse, and Halco.
The software has custom pricing. Quotes are based on company size and customizations.
Best For
Large-size organizations with a budget that can cover paying for the whole suite are the best fit, but the ATS alone is excellent for mid-size teams.
I use ClearCompany daily to review applicants for open positions, manage position requisitions, performance reviews, and as an administrator manage the users. I also use the system to add recruiters (vendors) so they can add their applicants directly to the requisition. The system provides me with a great deal of data that I didn't have before so I can now determine what recruiters are working best for us. I also use it to conduct surveys throughout the year.
- The flexibility of the system; it can be tailored to suit your needs.
- The customer service is awesome; they help you get the most out of the system.
- Provides a number of processes all in one spot.
We purchased ClearCompany February of 2023. As an HR department of one, I needed a system that could help me with recruiting, scheduling interviews, onboarding, performance reviews, goal setting and recognition. This system does it all. It takes a great deal of work from me and allows the managers to take charge of reviewing their applicants in one place, without me having to email everyone, and schedule their own interviews. It even provides a way to schedule a panel review which is our process for hiring key positions. I have been using it since we purchased and still making enhancements to ensure our processes are automated.
I would like to be able to print out the performance reviews as opposed to view them in preview mode. This would help me when designing them and comparing them to others in the system.
This system is easy to use and easy to set up. I prefer it in comparison to other systems I've used because of the user interface and how well it was received in my organization.
What processes do you need? This system has recruiting, onboarding, performance management, surveys (templates and you can create your own), dashboards, and employee recognition.
How much are you willing to pay? The price is great when you consider what you are getting.
In the short time I've been using the system, it has added new features that provide even more flexibility to the system.
Midsize to large companies. Industry doesn't matter.
Small organizations.
Recruitee
Recruitee emphasizes user experience and collaboration, and we’ve seen firsthand how much impact these two factors can have on recruitment efficiency and effectiveness. Coupled with other solid product choices and month-to-month pricing, this platform is an excellent option for SMBs.
PROS
- Transparent, month-to-month pricing and unlimited seats.
- Features that control for bias in interviewing.
- Built-in AI to job descriptions to target ideal candidates.
- Pro: Recruitee is highly rated by customers for its ease of use. The majority of them are able to implement and get on with the software without much hassle.
- Pro: Recruitee features a customizable, kanban-like recruiting pipeline. Companies can add as many stages as needed to the pipeline and move candidates easily as they progress through the stages.
- Pro: Recruitee incorporates some measures to reduce hiring bias. For example, you can adjust the permission level for your interviewers and prevent them from seeing the scores each of them are assigning to the same candidate. This way, they won’t be influenced by each other's evaluations.
CONS
- Recruitee relies on third-party integrations for some essential functions like skill assessments, onboarding, video interviewing, and e-signatures.
- Our user researchers ran into data accuracy issues with the reporting function.
- Some users noted Recruitee’s support team was hard to reach.
- Con: Several functions that are advertised on Recruitee’s feature list, including skill assessments, onboarding, video interviewing, and e-signatures are not actually built into Recruitee and are only possible through integration with third-party tools, which can be misleading to potential users, especially if it’s their first ATS.
- Con: Several users noted that the Recruitee’s reporting function is limited and at times, doesn’t retrieve data accurately.
- Con: Several users have complained about Recruitee’s support team being slow in responding, and at times, not able to solve issues.
- Con: For a product that’s geared towards SMBs, it lacks a free plan that businesses who are just getting started with ATSs can use for as long as they need, without any time constraints. We list this as a con as several solutions in this space do offer free-forever plans and similar feature sets as Recruitee, which puts it slightly behind the competition to users.
Recruitee knows SMBs and designed a tool for this market. The most apparent SMB/ bottom-line-focused elements are transparent pricing, month-to-month options, and unlimited seats. There is no mystery there: SMBs tend to be budget-conscious.
However, what might be less obvious is what a small TA team can accomplish with unlimited seats, user-focused design, and factors that facilitate collaboration. Recruitee’s feature set represents a clever strategic insight: if the tool is easy to use and designed to distribute the workload among everyone involved in the interview process, the result will be increased efficiency and effectiveness.
We’ve seen it firsthand (several writers here have backgrounds in SMB recruitment), and our user research has confirmed it.
When we test-drove the tool, we were disappointed to note the absence of some features we consider standard. Video interviews, skills assessment, offer management, and onboarding are ubiquitous in modern ATSs, but none are built into the platform.
Recrutiee leans into integrations with Recruitee Marketplace, a collection of preferred third-party tools prepped for ease of integration.
There’s no right or wrong when it comes to built-in vs. add-on. It’s a matter of personal preference and what works best for your business. For those who prefer add-ons, Recruitee is a great choice: you’ll find what you need, and the integration process will be seamless.
Vice, Greenpeace, Autodesk, Tide, Mollie
Recruitee offers tiered and custom plans based on the number of active jobs and other particular needs. The three tiers are:
- Start starts at $199 per month
- Grow starts at $249 per month
- Optimize has custom pricing.
Best For
Budget-conscious orgs who prefer customized feature sets over all-in-ones and SMBs and who want to leverage the power of collaboration to boost the effectiveness of TA efforts.
I use Recruitee every day. I know how to use most of its features, such as creating job postings, scheduling interviews, moving candidates through the hiring process, having technical and hiring meetings, rejecting or advancing candidates, making offer letters, and communicating with my team. I also use it to evaluate candidates after a phone screening and add resumes. I also connect Recruitee to other job websites.
I like Recruitee because it is very easy to use. It has a user-friendly interface that allows me to perform all workflows efficiently. I can quickly post jobs and move candidates to different stages, saving me much time. The platform is designed to make it simple and quick to use, which is a big plus. I also appreciate that it's very straightforward to use all the workflows, so I can spend little time figuring out how to do something. Overall, Recruitee has made my recruitment process much more efficient and streamlined, which is why I continue to use it.
My organization was searching for an applicant tracking system (ATS) that could connect to multiple job portals, especially in Europe. In addition, the ATS they wanted should have a user-friendly interface so that both hiring managers and other team members can easily use it and be easy to set up.
The organization needed help with its previous ATS system. Connecting to job portals, especially those targeting European markets, was a significant pain point. Hiring managers and other team members needed help connecting to their google calendar, adding to the frustrations. The user interface of the previous ATS could have been better, making the overall experience negative.
To overcome these issues, the organization decided to switch to Recruitee in August 2022. Recruitee has provided numerous benefits to the organization and effectively solved the pain points they faced with their previous ATS system. With the ability to connect to over 20+ job portals, including regional portals for specific countries, the organization can now reach a broader range of job seekers. The user-friendly interface of Recruitee has made it easier for hiring managers and team members to navigate and use the system, improving their overall experience. Additionally, connecting the google calendar to Recruitee was a breeze, making scheduling and organizing interviews much simpler.
Since August 2022, the organization has been using Recruitee and has found it to be a reliable and efficient solution to their recruitment needs. The ability to create a complete job workflow within the system has made the recruitment process smoother and more organized. The support team of Recruitee is also a plus, providing quick and helpful assistance when needed.
One thing I dislike about Recruitee is the lack of an option for directly promoting jobs on LinkedIn. Currently, Recruitee doesn't have this feature, which can be a drawback for those who rely on LinkedIn for their recruitment process. Not being able to promote jobs directly on LinkedIn adds an extra step to the process and can be time-consuming. I hope that Recruitee will add this feature to enhance the user experience and make the recruitment process more efficient.
Recruitee is different from other applicant tracking systems (ATS) because they have good after-sales service. They listen to customer feedback and make changes based on it. They also have a close relationship with their customers and understand their problems. Other ATS that I have used do not have these features.
When buying an applicant tracking system (ATS), people should consider the following criteria:
- Ability to connect to local job portals
- User-friendly interface
- Ease of creating workflows
- Capability to process offer letters
- Integration with calendars to schedule meetings.
As I have yet to study Recruitee's history in depth, I can only speak about my experience with the company over the past six months. In that time, I have found Recruitee to be highly responsive to their customers' needs. They have been able to integrate the solutions we requested and are in the process of adding new features, such as background check capabilities. They have also recently added more portals to better match the needs of their users. Overall, it is clear that Recruitee is dedicated to making their customers happy and understanding their real-time problems. They go above and beyond to ensure that their users are satisfied with their products and services.
Recruitee is a user-friendly tool suitable for organizations in various industries, including IT, healthcare, e-commerce, and startups. Its user-friendly interface makes it accessible to anyone with basic computer knowledge, while advanced features are ideal for HR professionals. This versatility makes Recruitee a good option for organizations of all sizes and types.
Recruitee is a user-friendly tool suitable for organizations in various industries, including IT, healthcare, e-commerce, and startups. Its user-friendly interface makes it accessible to anyone with basic computer knowledge, while advanced features are ideal for HR professionals. This versatility makes Recruitee a good option for organizations of all sizes and types.
Teamtailor
Known for ease of use and exceptional customer service, this platform is excellent for startups and SMBs looking to create custom career pages that make a strong impression on candidates. It supports anonymous hiring and internal referral programs and streamlines nurture campaigns to meet current and future hiring needs.
PROS
- iOS and Android apps.
- Simple and quick drag-and-drop features to build custom sites.
- Features anonymous recruitment and EEO surveys to support DEI.
- Responsive and knowledgeable customer support team.
- Free trial and unlimited job postings, candidates, and seats for all plans.
- Teamtailor’s ATS comes with a robust career site builder that’s also easy to use. It works with drag and drop - no coding knowledge necessary.
- Teamtailor backs several features that support diversity, equality and inclusion (DEI), including anonymous hiring, equal employment opportunity (EEO) surveys, etc..
- Teamtailor is highly rated for their ease-of-use. It’s quite simple to post and promote jobs through their platform.
- There is really in-depth and intuitive help documentation for this solution
CONS
- The analytics function could be more customizable.
- Limited to ATS-specific features with no tie-ins to other core-HR functions.
- The customization and video interview features are limited.
- Undisclosed pricing.
- Teamtailor’s analytics are good, but enterprise clients need to use BI Connectors to build the reporting they need. Right now, you can’t sport data from the system. This is particularly important for companies with 500+ employees, or those who have many different locations or franchises.
- Analytics doesn’t allow recruiters to see their cost per hire, which is a really impactful metric
- While they offer integrations with HRIS, onboarding, etc - they have focused on just being a really good ATS now.
- There are predefined user access levels, but you cannot define your own user access levels which is important, especially for the largest companies.
Teamtailor stands out for its affordability and built-in employer branding features. This makes it an excellent fit for startups and SMBs trying to build their brand and headcount.
Most small teams need some help making themselves stand out to attract talent. There are countless approaches to this, but we like in-house custom career sites because they serve two essential purposes: they introduce the brand and can be fine-tuned to appeal to the talent demographic you’re hoping to hire. That is a win/win without allocating funds to marketing!
When assessing the platform, we especially liked the drag-and-drop features. Specifically, we were impressed with how quickly we could mock up a career site using super-intuitive workflows. It took less than five minutes from start to finish. That’s not bad for someone with zero technical experience!
The free trial is also a highlight, and we were impressed with the simplicity of setting up a nurture campaign to keep the talent tool engaged.
Some users experienced technical hiccups with integration, but most reported that customer support was able to address the issue quickly.
Kry, Goodbye Kansas, Vitamin Well, Ponsse, Daniel Wellington.
Teamtailor’s pricing is custom-based on business size and requirements, but users report a base plan of around $3,000 annually.
Best For
Teamtailor works best for startups and SMBs (50-400 employees) that need a straightforward ATS coupled with employer branding functions.
We used teamtailor to publish jobs to job boards and social media and update or deactivate postings. We also were able to set up recruiting teams and set up the questions we needed for candidates. Also, it was very useful in keeping track of the many candidates, where they were in the process and, if they were not selected, the reasons why. We also used the triggers to communicate with candidates throughout the process, get needed information, and track communications. We also created career pages to better attract candidates and give a better sense of our company to potential applicants and increase the number of applicants.
I really liked the templates to create career pages, and felt it gave users a sense of the company and really made us look polished. The ability to track candidates was a huge advantage, eliminating the need to remember or to scroll through notes or emails to recall where someone was in the hiring process. I felt it was really easy for the entire team to use, especially hiring managers who are not in the HR department and needed an intuitive, simple way to participate.
I used teamtailor for a little over a year, and it was incredibly helpful in attracting and recruiting hard-to-get top talent. We needed our company to stand out, and to create an experience for applicants that would give a sense of our culture and why we are special and unique to work for. The ease with which we could create ads, the great templates provided, and the overall immersive experience for applicants improved not just the quality and number of applicants we received, but the conversion to hires. We also felt that throughout the process, our candidates had a better sense of who we are and seemed more engaged in the interviewing process as a result. Also, it integrated well with the various job boards and social media we needed to use, making it more efficient in getting the word out regarding openings.
I was not impressed with the analytics. Also, though it makes communicating and tracking candidates easy, being able to opt out of automatic emails would have been good on occasions, and it didn't have flexibility that way. Sometimes there were issues with scheduling too, and it didn't seem to always coordinate people's calendars completely.
This is a very comprehensive and complete ATS, and very easy to use. I have only used one other, and would say that teamtailor had better features and was easier to use.
I think it is important to consider the needs of the business. If you don't do extensive recruiting, this product may be more than you need. Is simply posting ads and getting responses enough, or are you finding a lack of quality candidates? If so, this may solve that. Are you hiring candidates who are in very high demand? If so, you should consider how you are presenting your company and if the process and features this tool provides may be able to make it more attractive to such candidates and is often what they expect.
It appears the company has increased the amount of knowledge, advice and resources regarding the recruiting process to users over time.
This is ideal for an organization that does a great deal of hiring, and has a lot of people involved in the hiring process. It is also great for companies that need to hire candidates that are in very high demand.
I think a small company that doesn't have a lot of hiring, or that maybe has mostly part time or more entry level jobs may not need something like this.
Recruit CRM
Recruit CRM is priced at $85 per user per month for unlimited open jobs, Chrome sourcing extension, AI resume parsing, advanced search, deal pipelines, client portal, and invoicing—just about everything one would need for their staffing firm.
PROS
- Multi-lingual, agency-oriented ATS and recruiting CRM tool.
- Transparent, scalable pricing structure. Generous free trial offerings.
- Zapier and Integrately integrations enable access to 5,000+ third-party tools.
- Live chat support, unlimited training, and dedicated account manager for all plan users.
- No extra fees required for basic data migration that includes importing Excel/CSV files with candidates & clients. During the implementation process of this software, the customer service personnel will help transfer your data for free.
- Great customer service. Their average response time is under two minutes.
- Powerful Linkedin Integration & Executive/Recruitment Report PDF Generator to save time
- Tons of resources made available to users including blogs and articles that give you all the information you need to know about how the software works, job description templates to help you get acquainted with all the possible job openings you will be looking to close, and a glossary that gives you the A-Z of recruitment practices.
CONS
- Native AI candidate matching limited to 2 matches per candidate for Pro plan users.
- Not the best fit for in-house recruiting.
- No referral management system.
- Limited native integrations. Recruit CRM only integrates natively with LinkedIn, Zapier, Logic Melon, some email apps, and Google and Outlook calendars. If you want to run background checks, for example, using Checkr or other background verification platforms, you won’t be able to do that unless you use Zapier’s API extension.
If we were seeking potential candidates within our large internal talent database, we'd turn to Recruit CRM once again. This feature lets you combine text filters, Boolean, and radius search to get the best results. You can even mark unavailable talent (e.g., those currently hired by other clients) as “off limits” so your team won’t find them and communicate with them by mistake.
One common approach we see in most ATS to keep candidate data fresh and accurate is the use of Social Enrichment—the software auto-enriches candidate profiles with their available social media accounts. Recruit CRM does not offer such a feature. Yet, it allows users to bulk or individually email candidates to update their application info. Once candidates submit the form, the data is auto-pulled into the ATS. While this process may not be entirely automatic, it does simplify the work of maintaining talent data and, just as importantly, ensures GDPR compliance.
Recruit CRM knocked it out of the park on its recruitment agency tools. It lets you send certain candidate data to clients in a few clicks. Plus, the client portal is interactive—clients can choose between Kanban and list view, move stuff around, and give feedback on each profile—then all of which are logged into the system for tracking purposes.
Automation-wise, Recruit CRM offers GPT features for crafting job postings, emails, notes, and even call and candidate profile summaries. What particularly sticks out to us, though, is how this vendor partners with Workato to enable some real convenient 3rd-party automation for users. For example, your TAs get Slack notifications for every new candidate added to Recruit CRM. Additionally, the vendor will jump in to solve arising automation issues, so you don’t have to seek Workato’s support yourself.
Our primary issue with Recruit CRM is the limited number of in-system profiles matching the user ideal candidate it provides: 2 matches per candidate for Pro and 50 for Business and Enterprise. Lastly, designed with staffing firms in mind, this vendor doesn’t do employee referrals and is not ideal for corporate recruiters.
Recruit CRM’s clients include global staffing firms like Cooper Coleman, Zeren, and Avizio.
Recruit CRM has three plans: Pro is $85 per user per month, Business is $125 per user per month, and Enterprise is $165 per user per month when billed annually. A free trial is also available, no credit card is required.
Best For
Recruit CRM works best for recruiting and consulting agencies.
As a Manager of Talent Acquisition, I use Recruit CRM in various ways. It helps me track the number of employees in our pipeline accurately. I also create Candidate Lifecycle Reports for senior team review and decision-making. The tool assists in creating job listing pages, posting jobs, and managing online application procedures. This comprehensive functionality supports my workflow and enhances our recruitment process.
The professional user interface and advanced search features allow candidates to filter jobs by location, date, and interest. The pricing is favorable, making it accessible for smaller businesses. Integration with Google Meet and Microsoft Teams is straightforward, and the customizable email templates save time.
It has been three years since we started using Recruit CRM. Our company needed a solution to communicate with employees without relying on separate emails and to enhance our HR management capabilities. Recruit CRM has streamlined remote interviews, eliminating the need for physical offices. The integration with Google Meet and Microsoft Teams has made it easy to conduct 1:1 online meetings with candidates, interns, and employees. This tool has significantly improved my efficiency as a Human Resource professional.
Integrating with a custom email for sending emails from our job email requires knowledge of SMTP integration. The tool lacks Zoom and Webex integrations, which we often use, forcing us to switch to supported tools. Creating employee reports requires skill, as there are no templates available for this module.
Recruit CRM offers job listing, deal-making, online meeting integration, and document management at the same price, while competitors charge extra for these add-ons.
Consider the size of your HR needs and the team you will manage with this tool to ensure it remains cost-effective in the long run. Assess the tool’s features against your organization's requirements to determine its suitability.
While there haven't been many changes, new features like job listing and online interview modules have been added.
Recruit CRM is ideal for recruiting companies and Human Resource departments.
It may not be suitable for smaller businesses with few team members.
Trakstar Hire
Trakstar Hire is highly customizable. The ATS provides a single plan that includes all its features without limits, making it an excellent choice for mid-sized businesses.
PROS
- Highly customizable workflows that make navigating the hiring process easy.
- Unlimited job posts.
- Management must-haves are built-in, letting users create offer letters and collect e-signatures without integrating with other tools.
- Trakstar Hire’s recruitment workflows are highly customizable. You can edit them as needed to reflect your company’s hiring process.
- You can post as many jobs as needed with Trakstar Hire without any limitation.
- Trakstar Hire has offer management tools built-in. Users can create offer letters and collect e-signatures within Trakstar Hire without needing to integrate it with third-party tools.
CONS
- Limited integration options with third-party HRIS and payroll solutions.
- All-or-none plan: customers may pay for features they don’t use.
- No free trials. Undisclosed pricing.
- Trakstar Hire has limited integration options with third-party HRIS and payroll solutions.
- Several users have complained about being unable to sort candidates and search results in an order other than displayed.
- Trakstar Hire isn’t a scalable platform; they have a single plan, all features included, which means customers may end up paying for features that they don’t need.
- Trakstar doesn’t publically list their pricing nor allows visitors to create trial accounts directly from the website, which is unusual for a software solution aimed at mid-market companies.
Trakstar Hire (formally RecruiterBox) is a web-based ATS for midsize companies. Our experience navigating the platform was quite positive. The platform supports unlimited job posting on multiple job boards and social media sites. Users can sponsor those listings for maximum visibility and receive resumes through customizable application forms.
We especially liked that customizing the workflow takes just a few clicks. They’ve done a great job balancing ease of navigation with numerous features and configurations available.
Trakstar Hire’s automation stood out as we tested the tool. Once resumes are in, the platform parser automatically extracts candidates’ details and creates profiles in seconds.
The offer management feature is well-made. We especially liked the offer letter templates that were ready to send after just a few tweaks for personalization: end-to-end, we created a mock template in less than 5 minutes. It also manages e-signatures without third-party integration.
However, when the need arises to connect to a third party, Trakstar Hire’s integration abilities are a relative letdown.
They have covered some of the critical basics with the following apps: Namely, BambooHR, Slack, Checkr, QuickBooks, PandaDoc, G Suite, and Outlook/Office 365 Calendar, but we hope more integrations are in the works!
Makita, Couchsurfing, Lonely Planet, Untappd, Quality Ironworks.
Trakstar Hire has one plan that includes all of its features without any limits. The pricing is custom, depending on the headcount.
Best For
Trakstar Hire’s current feature set and pricing structure makes it best suited for medium-sized businesses that hire regularly.
We use Trakstar for recruiting and hiring. It is not very customizable so it can be difficult to use. You can set up different stages of interviews and assign interviewers to each stage. Notifications are nice and sent via email when candidates are moved from stage to stage. The system will integrate and sync with your calendar to allow for easy scheduling of interviews. You can even connect it to zoom and schedule straight from the platform if you wished. I use Trakstar about every other day to gage candidate flow and complete hiring tasks.
Easy scheduling options. The stages are customizable. Posting is easy.
We started using Trakstar in June of 2021. We were moving away from ADP to a new payroll system. We were looking for an ATS that would give us better more customizable options for candidate flow and interview stages. I implemented the new system. We are a small company with around 350 employees. Our new payroll system had an ATS but the cost would be too much for a company our size.
Reporting is horrible, everything is lumped into one big report and you cannot write reports as needed. Searching is also horrible, they should implement boolian search capabilities. The system lacks text automations which would be helpful for interview reminders.
Trakstar is good for small companies with medium applicant flow. For a company that uses recruiting heavily it does not work as well.
Really think about what you will be using it for. Does it have the capabilities that your company needs? Can it adapt to a growing company or changing company?
It really hasn't. It still does not truly meet our needs but it is doing its job.
An organization with heavy candidate flow and few positions.
Any organization that needs specific licensure or has little candidate flow.
iCIMS
iCIMS, is a massive, global presence serving large companies with high-volume talent managemt needs, so isurprise it operates in more than 70 languages. Still, we are impressed with the attention to user needs demonstrated by the massive toolset.
PROS
- A powerful recruiting solution that can handle high-volume hiring of up to 50,000 candidates.
- The reporting feature is robust and retrieves data accurately.
- iCIMS is constantly expanding its roster of integrations with third-party products. Currently, 300+ and rising, including Workday, SAP, SuccessFactors, ADP, Oracle, and UKG.
- iCIMS is a powerful recruiting solution that can handle high volume hiring of up to 50,000 candidates.
- The platform is constantly evolving through developments and acquisitions, giving users more features.
- The reporting feature is robust and retrieves data accurately.
- iCIMS has a growing marketplace of over 300 integrations with third-party products.
CONS
- The UI is complex and dated compared to other cloud-based recruiting products.
- Customer support is sometimes slow and only available by phone or ticket—no live chat support.
- Though packing many features, it lacks automated reference checking.
- No transparent pricing and no free trial.
- The cost of implementation and integration is relatively high compared to other recruiting solutions.
- A significant number of users complained about the UI’s complexity and that it looks dated compared to other cloud-based recruiting products.
- Customer support is slow at times and only available through phone and by creating a support ticket online - no live chat support yet
- The platform packs an overwhelming amount of features yet still lacks some useful capabilities such as automated reference checking.
- No transparent pricing or free trials, and according to several users, the cost of implementation as well as integrations is high compared to other recruiting solutions.
iCIMS ATS is feature-rich and well-suited for large, multilingual organizations and high-volume agencies. Users can create custom-branded career sites, employee-generated testimonial videos, and personalized email or text campaigns through the platform.
In addition to externally-focused features,iCIMS facilitates users in promoting existing employees through internal mobility programs. This is especially relevant in the context of enterprise scale, as is their global support and industry versatility. This platform is used by businesses operating in healthcare, manufacturing, technology, retail, and more.
The takeaway from our demo and hands-on testing is that although this tool offers an astonishing number of features, it’s somewhat difficult to operate. This is reflected in user reviews, too. Remember that our writers scrutinize HR tech all day, so we tend to be sticklers for good design and intuitive UI. However, for some, no sacrifice is represented using a tool that looks and feels a little clunky.
iCIMS has over 4,000 customers, including Ulta, Target, Microsoft, PwC, Uber, and UPS.
Pricing is undisclosed – custom quotes only.
Best For
iCIMS is best for global enterprises and recruiting agencies with high-volume hiring needs.
We use iCIMS reporting for a number of internal data-driven analytic statistics. We enjoy the ease with which email campaigns can be created and customized. iCIMS’ onboarding metrics are also easy-to-use.
iCIMS supports job requisition management and ensures compliance throughout the candidate life cycle. Having the ability to have templates to frequently asked questions saved and ready to use makes it easier/faster to talk to multiple people. The ability to schedule text campaigns is a bonus!
- The opt-out message after the 1st text helps weed out the people who are not interested.
- We like having visibility into the requisition and candidates who applied.
- iCIMS is easy to navigate.
- The onboarding process is quite thorough.
We have utilized iCIMS for the recruitment processes across the company for over a year, however I personally have used it for more than four years. Our recruiters and managers are using it to find new people who will join the company. iCIMS helps keep track of candidates, post new jobs, connect with potential candidates, perform assessments, send interview invites and track data relevant to DEI. We have integrated third-party vendors into iCIMS Talent Cloud to make our processes more efficient. iCIMS is a decent ATS for the price, however its support is lackluster and its implementation process is lengthy and time consuming.
- Exporting data to Excel is overly complicated.
- User notifications could be more noticeable.
- Not able to override or complete items if another admin neglects to do so causes a delay in the process.
- Configurability is challenging.
- Integrations are complicated.
- Support staff are not available/responsive as needed.
iCIMS offers great functionality but is not as customizable as other platforms. The offer management feature is a plus. There are some issues with social media and how data appears on these sites. Candidates report a good application experience.
Always consider any integrations and customizations unique to your organization. Realize that iCIMS is solely for talent acquisition and does not support other functions that might be needed. The candidate experience is tremendously important; ease of use and communication features are extremely important.
iCIMS has not changed much over time--they certainly update as needed, however it has been a fairly consistent ATS system that is a breeze to use.
Due to the advanced capabilities of its platform, iCIMS is able to accommodate organizations across industries and size.
I cannot think of any industry or organization nuance that iCIMS could not provide a quality product to.
Avature
We’re big fans of customized workflows and attention to user experience, and Avature’s platform is a blend of ATS and CRM that strikes the right balance between both.
PROS
- A full-fledged ATS with built-in video interviewing, management features, and onboarding solutions.
- It also has a CRM, allowing TA teams to increase candidate engagement and plan for future hiring.
- Avature leverages AI with talent matching and candidate ranking.
- The recruiter mobile app supports offline use.
- Avature’s solution is quite comprehensive. They have a full-fledged ATS with built-in video interviewing, offer management and onboarding solutions. They also have a CRM, allowing TA teams to amp up candidate engagement and plan for future hiring.
- Avature leverages artificial intelligence with features of automatic talent matching and candidate ranking.
- Avature comes with a recruiter mobile app that allows key stakeholders to perform several recruiting tasks while on the go. The app also supports offline use, and syncs with the system the next time it’s connected to the Internet.
CONS
- Undisclosed pricing. No free trials.
- The UI can be confusing and takes some time to get used to.
- The assessment feature is quite elemental compared to other similar platforms.
- It lacks a built-in reference-checking feature, so users must pay for and integrate third-party solutions.
- Avature’s pricing is not readily available on their website. They also do not offer a free trial.
- Several users noted that the UI isn’t intuitive and takes some time to get used to.
- Avature’s assessment feature is quite basic and isn’t built out enough compared to point solutions in that space. So if you want to test the skills and cultural fitness of candidates, you’d need a third-party solution.
- Avature doesn’t have an automated reference checking feature built-in. The platform does integrate with third-party solutions that facilitate reference checking, but you’ll have to purchase those solutions too separately.
The Avature platform allows users to customize dashboards set up automated workflows, and leverage the power of an all-in-one ATS + CRM.
We got some hands-on experience with the tool, so we asked our colleagues with the most recruiting experience to test the limits of its purported customizability.
The results? This tool is easy to tailor to your company’s processes and goals. During our test run, we quickly built unique recruiting workflows for individual roles or entire departments.
The platform operates through a no-code interface that allows non-technical users to modify the system (with lots of permissions in place). While this level of detail may be overkill for smaller organizations with simple needs,
This is a premium tool for large teams. Those that operate at a global enterprise scale will get the most out of Avature.
More than 6,500 companies use Avature. This includes Shell, Cisco, L'Oréal, Mondelez, Siemens, and KPMG.
Avature pricing is custom, so contact their team for a quote.
Best For
Avature best serves enterprise-scale companies, especially those that operate across international borders.
The recruitment team uses Avature daily to manage various workflows within talent acquisition. The Applicant Tracking System supports end-to-end recruitment processes, including requisition creation, approvals, candidate screening, shortlisting, and communication.
Avature also enables building a candidate database through its talent community, where potential hires can apply independently or be referred by employees. Integration with other HR systems helps manage onboarding workflows, ensuring an excellent day-one experience for new hires.
Additionally, Avature’s reporting features are extensively used to track key recruitment metrics such as fill rate, declines, and requisition age.
- Avature improved our recruitment workflows and increased efficiency through automation.
- It significantly enhanced the hiring manager experience, simplifying requisition creation, tracking, approvals, and engagement with recruiters.
- The platform offers extensive customization options to fit the needs of any business.
My organization sought an end-to-end solution to streamline workflows, including sourcing, applicant tracking, career websites, employee referrals, internal mobility, and onboarding. The goal was to improve the candidate and hiring manager experience significantly while enhancing the efficiency of recruitment processes.
After evaluating the market, we chose Avature because of its robust platform and ability to customize features to meet our needs. Its suite of solutions allowed us to upgrade talent acquisition and engagement processes, such as building a talent community and driving internal mobility.
Avature’s seamless integration with other HR systems was another key factor in our decision. We have used it for over three years.
- The custom report builder is limited in capabilities, and the dashboard views are not user-friendly.
- The team experienced a steep learning curve, and it took a long time to establish workflows and processes.
- There is limited training material available, which hindered onboarding and adoption.
Avature stands out for its high level of customization, allowing organizations to tailor the platform to their unique needs. Its strengths in applicant tracking and talent management make it a preferred choice for companies seeking enhancements in these areas and scalability.
However, it has room for improvement, particularly in custom reporting, which lacks advanced features offered by competitors. The steep learning curve and limited training resources are also drawbacks compared to similar tools.
Assess your recruitment team’s comfort level with adopting new technology, as Avature requires significant time for implementation and process setup. Consider your reporting needs, as its custom reporting features are limited. Additionally, ensure your organization has the resources to invest in training and system adoption to maximize its potential.
Avature has introduced enhancements in talent management areas such as onboarding and internal mobility. They actively incorporate customer feedback into platform updates, showing a commitment to continuous improvement.
Avature is ideal for organizations with at least 10 recruiters that need robust recruitment workflows and extensive customization options.
Avature is not well-suited for very small organizations or extremely large enterprises, as the platform’s features may not align with their scale or complexity.
Lever
We like Lever’s focus on engaging passive candidates. Candidate nurturing is a critical recruiting strategy that deserves the spotlight it’s been given with this platform. In addition to solid product decisions, the execution is excellent. Put more simply, Lever put together a collection of well-thought-out features, and they’ve succeeded in making them all work together.
PROS
- The simple interface is easy to use and requires little training or experience.
- A unified recruiting platform combines elements of ATS and CRM.
- Diverse external sourcing channels and low-friction internal referral process.
- According to most users, Lever's UI is very intuitive and easy to learn.
- Lever combines the capabilities of an ATS and a CRM into a single platform that not only supports your current hiring needs but allows you to actively engage and nurture prospective qualified candidates for future roles.
- Lever takes diversity hiring into consideration with Equal Employment Opportunity (EEO) surveys that help you collect diversity data from applicants, sourced candidates, and referrals regardless of whether they applied to an open position or not.
- Lever provides role-based visual analytics with over 20 key TA metrics in its basic TRM package.
CONS
- Undisclosed pricing and no free plan or trial version.
- 3rd party integrations in place of features that could be built in.
- No mobile apps.
- Lever doesn't disclose their pricing on their website. Interested users are also not able to create trial accounts on their own.
- The platform doesn’t have features for background or reference checking but they do integrate with third-party solutions that specialize in those checks.
- Lever currently lacks a mobile app, but the platform is optimized for mobile use.
From our collective in-house experience, we know that the right approach to recruiting is full-cycle. Lever leans into the CRM mentality with functions that attend to potential candidates, current candidates, and (ideally) current employees who used to be candidates.
This may seem like an obvious strategy, but it’s genuinely (and surprisingly!) unique among ATS platforms.
Users can source candidates from multiple channels, including numerous career sites, social media, and internal referrals. Connecting with potential hires is streamlined with automated workflows that include the sophisticated nurture campaigns mentioned above. Regardless of where they end up in the hiring pipeline, these campaigns keep talent engaged with your company.
The video interview integration with Zoom stands out. In addition to synchronizing seamlessly with scheduling features, it allows for customization of interview type between live, structured, and asynchronous, or some mix of the two.
Another highlight is the range of industries and company sizes that Lever can serve. This platform works for any user with consistent hiring needs, whether a tiny but rapidly growing tech start-up or an established business in a field with high turnover rates (think retail or hospitality).
Our testers found some shortcomings in line with other reviews you might read: resume parsing, and report generation features could be improved.
Lever is used by over 5,000 companies, including Netflix, Shopify, Eventbrite, Cirque du Soliel, and Reddit.
Lever offers custom pricing, so users must contact Lever for quotes.
Best For
Excellent for any org that needs to maintain a connection and easy access to a particular candidate pool, including tech startups, healthcare, and retail.
Our talent acquisition team quickly realized it was a powerful ATS, which helped us streamline our hiring process.
Some of the key workflows we used Lever for was hiring team collaboration as we can set provide multiple employees access to a specific job, reducing the time of sending resumes to each collaborator to review resumes. We could also set up their viewing abilities which allow us to only provide hiring managers the chance to change the status of the applicant.
We use it for job postings as well as it allows us to post jobs directly to our website from Lever. Earlier it was very time-consuming to have a job posted on our website, and all applicants came to us via email whereas in this case, they go directly into Lever making it much easier and quicker to review applicants and respond to them.
As a part of the talent acquisition team, we also use Lever to distribute our job postings to job boards and social media platforms. We particularly use it to manage job posts on LinkedIn and it also then helps us track candidate sourcing channels. We are also able to track any employee candidate referrals, which was earlier done manually.
Lastly, with Lever - managing interviews scheduling has been very easy too. We are able to manage automatically scheduling based on the interviewer's schedules. Earlier there were a lot of back-and-forth emails being sent to do the same which ended up being very time-consuming.
The customizable workflows have been a great benefit to reduce time to hire and help collaborate with team members on each job.
- The ability to manage collaborative hiring with ease. This has reduced the need for email communications, and Slack messages with constant back and forth.
- The Lever UI is quite user-friendly, it is easy to use which makes it easy to introduce the platform to hiring managers and new recruiters with minimum training.
- The ability to integrate your calendar and availability of interviewers into Lever has allowed us to save a lot of time and effort in scheduling interviews with applicants. This reduces the efforts needed to schedule multiple rounds of interviews and also helps us with candidate communications which was a concern in the past.
- We are also able to get data driven reports which help us understand how we are doing on each job and make any updates as needed to ensure we are using processes which are effective.
Our team was growing and we were in a situation where we had to automate our recruitment process within the organization. We had many jobs open and various hiring managers, so managing it with spreadsheets and documents was getting difficult. The organization's time to close roles was too long as well.
After reviewing many ATS, we decided on Lever. We chose Lever because it had many customizations that would be useful to make sure we were able to make the ATS customized to the needs of our hiring managers, our collaborators, and our applicants.
We also felt that integrations Lever offers such as Zoom and Slack were an advantage as our organization was already using these applications within the organizations. We can use Zoom to schedule interviews and we use Slack to collaborate with candidates as well which is terrific. Personally, I have been using personally for over 3 years.
- While Lever has a great UI, sometimes for users who never have used an ATS, it can take a little time to learn how to use it, and the training available to us was pretty much online only.
- Support can be limited and slow on occasion, where we need to wait for a response via email which can sometimes cause delays
- The cost of the ATS is good only for larger teams, I think for small businesses the price of Lever may be higher than the benefits it brings especially if working with smaller budgets.
Lever's level of customization with workflows is better than many ATS that I have used in the past like Jazz and Bamboo which has helped us customize the platform to our organization's needs.
Lever's scheduling system with integrated calendars and the ability to send calendar invites is a huge plus which many ats do not have.
Lever's level of candidate communications is similar to most ATS, but I do like how quickly an email or message can be sent to a candidate.
One of the areas some alternatives are better is not having an App, when on the move, or working remotely an app can be a plus
I think the pricing is important for all organizations, determining your needs from how many open jobs you anticipate per year will help determine the cost incurred for each hire when using an ATS.
It is important to ensure the features your organization needs are provided by the ATS you chose. For instance, some companies may not want all workflows automated only a few. A basic
I believe they do have constant updates to their UI, and workflow options, and increase integrations as they come available.
One of the notable changes has been the diversity, equity, and inclusion section that they have included which has been beneficial in hiring in line with new talent acquisition policies of the organization which aim to reduce biases when hiring.
The Lever ATS can be a good fit for organizations of various sizes and industries, but I think it is well suited for teams with strong hiring collaboration, teams seeking data driven hiring results and lastly looking for an ATS that can handle scalability. With Lever, it is very easy to involve many team members in a single hiring process which makes it easy for us to work together. Reporting is essential for each organization, with Lever it is easier. Lever provides valuable insights with reports which can help find areas that need focus and improvement quickly. Lastly, with Lever, you can manage to scale with market fluctuations, economic changes, and updates to hiring needs where you can scale up or down as needed.
I would say a very small business with limited hiring needs. A team with a couple of collaborators may not find the full use of Lever. For smaller businesses, they may not find the full use of Lever.
SmartRecruiters
Encompassing solutions beyond the standard candidate sourcing, assessment, and engagement features, SmartRecruiter is an enterprise-grade talent acquisition suite that provides native collaboration and AI-driven functionality.
PROS
- Candidate assessment, skill testing, and offer management are built-in, so need for add-ons or integrations.
- Enables easy posting to multiple job boards, integrating social media tools, and facilitating internal recruits.
- Friendly with mobile devices.
- SmartRecruiters has a built-in candidate assessment and skill testing module that allows you to predict cultural fit, future performance and retention, without needing to integrate third-party solutions.
- SmartRecruiters provides features for offer management. You can create offer letter templates, share them with successful applicants, and collect their e-signatures from any device using SmartRecruiters’ DocuSign integration.
- Speaking of integrations, SmartRecruiters has pre-built integrations with over 500 HR solutions and job boards. You can also ask SmartRecruiters’ team to build additional integrations for you if it doesn’t integrate with products in your tech stack.
CONS
- Undisclosed pricing.
- No free trials.
- Users have reported a steep learning curve and that the UI takes time to get used to.
- Features like candidate filtering, report customizations, and KPI tracking are limited.
- SmartRecruiters’ pricing isn’t transparent. Interested users have to go through the sales team to receive a quote. Users are also not able to create trial accounts on their own.
- Users have reported a steep learning curve and that the UI takes time to get used to. Some users have also reported that the system can be slow and glitches at times.
- The reporting feature doesn’t always retrieve data accurately. Some users have also complained that report customizations and KPI tracking capabilities are limited.
- Candidate filtering is quite limited. As it stands, only basic options such as degree, location, gender etc are provided.
SmartRecruiters ATS is built to serve mid-size and large businesses. The platform allows you to cast a wide net with customizable career pages, targeted ad campaigns, and job post distribution to multiple job boards. It also provides features for candidate assessment and offer management.
One unique fact our evaluation uncovered is that SmartRecruiters encourages customer feedback and rapidly integrates suggestions into the product. That’s an excellent reputation to have, and it’s in keeping with a key element of their business model: SmartRecruiters aims to enable their customers to attract talent. It follows that they would want direct feedback from their users on how to do that best.
The downside of this platform applies mostly to smaller businesses. It’s not cheap, and the scope of its feature set means that it’s complex to set up and use. These factors are less relevant to larger businesses, which are more likely to use all the features and have time and money to spare for integration and implementation.
More than 5,000 companies, including Ikea, Visa, LinkedIn, Equinox, and Skechers
SmartRecruiters ATS has custom pricing, and so do the other products of the system.
Best For
SmartRecruiters works best for medium and large-sized businesses.
We used SmartRecruiters every day. The key workflows are as follows,
1) Managing pipeline (reviewing applications, etc.)
2) Interview scheduling (self-scheduling and automatically booking recruiters’ and candidates’ calendars)
3) Candidate scorecards (create forms to put the evaluations of the interviewers more standard, however, that slows down the process and Hiring Managers are late with leaving feedback)
4) Simple data analysis, customized (for example: which sourcing platforms lead to the quickest hiring for some jobs)
5) Job posting and advertising are not really used every day and depend on the hiring needs.
- Integration with Office 365 gives an opportunity to connect to Outlook Calendar, which is useful for quickly scheduling the interviews.
- You can see upcoming interviews on your ATS home page! Quite neat.
- It is quite easy to build the hiring team of other recruiters and hiring managers that will be involved in the recruitment.
For many years my organization has been using another ATS. However, it has been significantly increasing the price every year. The new goal was to reduce yearly subscriptions by at least 30%. The main benefit that attracted my organization was the possibility to integrate a lot of other business software with ATS. More precisely, having the option to generate a unique link that candidates can use to self-schedule interview time slots, connected with MS Teams link for that call, plus automatically booking Recruiters' Outlook calendars and making it visible on SmartRecruiters candidates' profiles.
At first glance, it seemed that SmartRecruiters offered more features for less price. Unfortunately, the data migration we performed later added a lot to the price.
The price of data migration from other ATS is tremendously high (some scripts had to be written by internal software engineers). It also might take a few months and be incomplete.
To post the job you need to fill in two separate fields: the name of the brand and the name of the company, plus it’s a must to enter the address of the workplace. This I find sometimes inconvenient, especially if a company has many brands, and the position has responsibilities for more than one brand, plus if there are multiple locations for that position.
- It is less user-friendly than Recruitee, for example.
- However, SmartRecruiters automatically generates useful data analytics and visualization.
Will you need to migrate a lot of data from previous ATS? (better not)
Will you need the package that allows many jobs to be posted at the same time (100+?) (in that case, yes)
Creating jobs was relatively slow and had many steps; it was simplified after some time.
It might be better for startups than for corporations.
If the organization doesn’t have a team of backend software engineers who will support data migration, or hires a lot, SmartRecruiters isn’t a good option.
Rippling
Rippling is known for its uniformly solid platform, so after test-driving their newly updated ATS module, we weren’t surprised to discover it’s intuitive to use, intelligently built, and succinctly integrated with their HRIS environment.
PROS
- The transition from candidate to employee is nearly seamless, with minimal manual data transfer.
- Mobile app for recruiters on the move.
- Candidate-friendly with no account creation required.
- Intuitive UI and intelligent workflows.
- Job board integration.
- All-in-one platform for employee management + PEO services offered, and even a suite of other IT products
- With 500 integrations, it’s very likely that they integrate with other key tools from your tech stack.
- Operates globally with any currency
- Workflow automation
- Analytics opportunities
- Provides a holistic view of company outflows—headcount costs included
CONS
- Not offered as a standalone product
- US-centric but globally focused-updates are in the pipeline.
- Users report occasional issues with the mobile apps.
- Some users report that customization options are limited.
- Total buy-in to Rippling is essential
- Very SMB-oriented, in case you’re a larger company.
- New features tend to be buggy in ways that tech teams are not accustomed to fixing
Ripplings ATS offers intelligent, intuitive workflows built into dozens of features and automation.
Typically, when an HRIS adds an ATS to their suite, it’s a half-hearted afterthought. Many are perfunctory, underpowered, and easily out-classed, even by mediocre standalone ATS platforms.
But Rippling has built a reputation based on solid product choices, and this one is no exception.
Their ATS is fully built out and offers a feature set that would be a viable standalone product if it weren’t so nicely intertwined with the rest of the Rippling platform.
Based on what’s included, it is clear that they’ve considered the candidate's experience. Little touches, like text messages to connect with candidates, show they know that personal preferences matter.
Another nod to the candidate experience (and what you can learn from it) is the abundant, customizable, anonymous surveys. Rippling recognizes the connection between their public reputation and their candidate experience.
Even with all these candidate-focused features, Rippling hasn’t lost touch with the needs of the people who will use their product most: busy TA/HR teams hiring for SMBs and startups.
Though demand generation is still on the roadmap, elements of their recruiting feature are laudable. It automatically integrates job boards like LinkedIn, Monster, and Zip Recruiter.
Finally, mobile access is a nice touch for busy recruiters, and their open API partnerships with vendors outside their platform leave little to be desired.
For years, companies have had to choose between the superior performance of standalone ATS solutions and the efficiency and security of all-in-one platforms. With Rippling’s ATS, companies who chose the all-in-one solution no longer have to rely on an external ATS.
Bank of America, Motorola, Citigroup, Inc., Dwell, Superhuman, Expensify, Checkr
Rippling pricing starts at $8 per user per month for HR Unity, but the ATS is made available on a higher tier plan (HR Cloud) with undisclosed pricing.
Best For
Though the platform itself and the ATS module are used most by companies with 25 to 150 employees, it can support the needs of much larger teams.
I use Rippling daily to manage various HR functions, including recruitment, payroll, benefits administration, and employee engagement. The platform's integration capabilities allow me to streamline candidate analysis and facilitate a smoother recruitment process. Additionally, I rely on Rippling for time and attendance tracking, ensuring accurate payroll processing. The learning management system helps in organizing and tracking employee training programs. Overall, Rippling's comprehensive features enable efficient handling of all HR-related tasks within a single platform.
Rippling encompasses features for every HR component, including recruitment, payroll, HRIS, benefits administration, and engagement. The platform's user-friendly interface makes it easy to navigate and use. Rippling's integration with other systems ensures seamless data flow and process automation. The comprehensive nature of Rippling's suite of products allows us to manage all HR functions within a single platform, enhancing overall efficiency.
Our organization chose Rippling to address the need for a comprehensive HR software solution that could handle multiple aspects of employee management. Prior to using Rippling, we faced challenges in integrating various HR functions such as payroll, benefits management, and time tracking into a single platform. Rippling provides a suite of products, including an applicant tracking system (ATS), full payroll and benefits management, time and attendance tracking, learning management, and professional employer organization (PEO) services. I have used Rippling for over a year and found it instrumental in streamlining our HR processes and enhancing overall efficiency.
The pricing structure lacks full transparency. Additional modules cannot be acquired independently; instead, the core Rippling Unity platform must be purchased first. Opting for the HR help desk feature, which includes phone and email support, incurs additional costs that escalate as more features are added.
I have not used other tools to know the difference between them and Rippling.
Rippling is a comprehensive HR platform designed to streamline and automate various employee management processes. Its extensive features empower users to seamlessly handle hiring, employee management, payroll, and training tasks. Beyond HR functionalities, Rippling also provides IT solutions for configuring and overseeing computer devices and application access. This platform is particularly well-suited for small to midsize companies, especially those with aspirations for international expansion.
I’m unsure of how WorkTango changed or evolved over time.
It is particularly well-suited for medium-sized businesses and large startups in need of a modern payroll platform.
Rippling is not suitable for smaller companies.
What are the Benefits of an Applicant Tracking System?
The primary benefit of an ATS is that it increases the efficiency of your talent acquisition team through streamlined, automated workflows. These tools can also be quite impactful: 94% of recruiters believe using ATS software has positively impacted their company's hiring processes.
Other benefits include improved employer branding, access to detailed analytics, and smooth engagement of managers & employees outside of HR/TA teams.
- Customized workflows: An ATS that can customize and automate tasks like application processing, screening, and collecting feedback can dramatically improve hiring efficiency. This benefit is especially significant to organizations hiring from very different candidate pools. If, for example, your team is hiring both truck drivers and software engineers, you can bet these workflows won’t be interchangeable.
- Improved employer branding: A top ATS will help your organization create and manage a custom career site to help your company stand out. Showcasing your best features will make it easier to attract top talent, and with integrations with networks like LinkedIn, reaching a wide audience is easy.
- Better quality talent pools: The best ATS software can save time and money by maintaining already-sourced candidates. If you maintain occasional contact with a pool of qualified candidates, your recruiting process doesn’t start from zero each time you open a new role.
- Wider internal engagement: Rather than relying exclusively on your HR/TA teams for recruiting, the best ATS software will also include your hiring managers and employees as part of the process. Employee referrals, feedback on job candidates, and social media can all be leveraged to fill open positions.
- Streamlined hiring and onboarding: An ATS can do more than streamline recruiting; it can work wonders for onboarding. A good first impression sets the stage for employee engagement and, ultimately, retention, so it’s critical to make the onboarding process employee-focused, timely, and effective.
- More effective recruitment strategies: An effective hiring process is data-driven. Any good ATS software dashboard will put recruiter productivity, cost per hire, cost for job boards, cost for paid media, time to hire, and other data at your fingertips.
How To Choose The Best ATS System for Your Business?
Any business choosing any type of ATS should aim to get the maximum functionality for its price point (while ensuring key functions for its specific business are best-in-class), focus on potential long-term benefits rather than short-term costs, and understand the software vendor's product roadmap.
- What do you want to achieve with the ATS?: Depending on your business, you can have one person or multiple teams across your company branches interacting with the ATS day-to-day. Each may have a different pain point they want the recruitment tool to tackle. Knowing the center goals of these stakeholders and the importance of each can equip you with a list of features ranking from most to least desired.
- What can you afford?: An ATS that can schedule interviews, manage employee referrals, and parse resumes will lighten the load on your HR/TA team, leading to increased efficiency. That said, investing in a feature-rich ATS could mean more complexity, steeper learning curves, and higher costs to the system. So, besides the feature list, you’d need to note down your allowed budget and the human resources involved in onboarding and maintaining the ATS system.
- Focus on individual features during your vendor research: Evaluate precisely what you need. The feature list and resource note that you have prepared in the earlier steps will help you stay focused on options that truly matter.
- Think long term: Trying to anticipate the future is critical given how hard these tools are to replace over time (migrating tons of candidate data, different workflows for different types of job, etc.). Beyond the capacity for the platform to scale up as you grow, you should pay attention to how this growth will affect product pricing and, therefore, the ATS ROI.
- Understand the road map: A tool with no future plan for improvements may cause trouble for future software switches, but a vendor with an ambitious list of feature enhancements announced yet a very humble track record of delivery is not any better. Ask the sales rep specific questions relevant to your business needs and review content published on company channels for more information.
ATS Pricing
Below are the most common ATS pricing models.
- Flat rate: This pricing model offers a fixed monthly or annual fee for unlimited usage of the ATS and hence, is ideal if you’re a large enterprise and prefer long-term contracts.
- Pay per user: This model is best suited for small teams with limited recruiter usage (like us!). It charges a monthly fee for each active user of the ATS.
- Pay per vacancy: Designed for small businesses with low hiring volumes, pay-per-vacancy charges a fee for each job you post using the ATS.
- Pay per module: This model is suitable for companies with an existing HR platform that includes ATS as an add-on. It allows companies to pay for only the ATS module they need, rather than the entire platform.
Keep in mind that:
- Additional costs may apply for selective integrations, premium support, and advanced features.
- Prices can be negotiable: Some ATS offer discounts for startups, non-profits, and buyers willing to sign multi-year contracts.
How Much Do Applicant Tracking Systems Cost?
Here are some guidelines on pricing based on company headcount. This information is intended to help you get a general sense of ATS pricing. Keep in mind that ATS software comes in all shapes and budget sizes. Here we provide mid-range samples for reference.
- Small business (<100 employees): $250 up to $3,000 USD per year.
- Medium-sized business (100-500 employees): $3,000 to $15,000 per year.
- Large business (500-5,000) employees): $15,000 to $50,000+ annually.
- Enterprise (5,000+ employees): From $125,000 per year.
What Are the Key Features of a Top ATS?
The best ATS features include automated resume parsing, reliable data security, and great analytics.
- Third-party integrations: Almost without exception, the top ATSs are built with robust integration capabilities and a substantial network in their “partner ecosystem”. You should aim for seamless ATS integrations, meaning the ATS should be ready to interface (connect to, plug in to, play nice with) with whatever software you use for hiring.
- Sourcing: The top ATSs include dynamic features like Google Chrome extensions that allow you to source candidates directly from the web. You’ll also find databases of job seekers that you can query for specific skills and outreach tools that will enable you to build sequences that engage candidates through email and texting.
- CRM (candidate relationship management): Recruiting CRM nurtures your relationship with your entire job-seeker ecosystem, whether active or passive. It helps your TA keep leads warm by setting reminders to ping individual candidates (“silver medalists”) or to check in periodically with larger candidate pools. Structured communications and automated workflows help maintain good relationships and free up your TA team’s time.
- Blind screening: This is an effective method for controlling hiring bias, which is a foundational element of all D&I initiatives. ATSs with a blind screening feature obscure the candidates' names, photos, addresses, and other demographic identifiers to prevent assessments based on non-relevant characteristics.
- Employer branding and career site: Modern applicant tracking systems are built with the candidate's experience in mind. Making a good first impression is critical, so top ATSs include features to build and maintain a bespoke career site. With a bit of help from your marketing team, your ATS can create a distinctive, bespoke, on-brand career site.
- Data and analytics: Any ATS worth its salt has a basic analytics dashboard. The best (and often the most expensive) ATS also incorporates a powerful analytics engine to make light work of your heaviest statistical loads.
- Interview scheduling: ATS software that is focused on recruitment automation will include scheduling for everything from phone screens to final-round interviews. Some enterprise options, such as SparkHire and VidCruiter, even have a video interview tool built in so you don’t have to rely on a third-party app for such use.
- Offer letters: Automated distribution of offer letters is a standard ATS feature. Most platforms offer templates that can easily be customized for each offer presented to each potential hire.
- Onboarding: An onboarding feature helps ensure that the transition from candidate to colleague is as smooth as possible. Few ATSs offer onboarding features because this process is so dissimilar to the platform's core functions. That said, if the ATS you’re looking at doesn’t offer one, it should at least integrate with software that can handle the onboarding process.
The above features are highly specific and intended to help buyers and decision-makers make swift, categorical decisions. However, some critical aspects of ATS performance and functionality can’t be summed up so easily.
Our guest expert, Zach Larson, suggests buyers consider the following three basic elements: First, consider how well the product will respond to market challenges. Second, estimate the quality of candidates based on the ATS's sourcing methods, and last but not least, involve your TA team in the process. Your internal stakeholders must be on board with your choice.
ATS Demo Questions: How Many, and Which to Ask?
The questions should all be about your specific requirements for an ATS, but the following can offer some ideas and inspiration on what to ask during your ATS vendor demo.
- Is there a bi-directional API to share information between this system and my HRIS?
- How does this ATS help my recruiting efforts beyond capturing candidate information? For example, will it allow me to pipeline candidates, source, boost referrals, etc.?
- How does this system improve the candidate experience?
- What is your partner strategy, and do I have to pay to integrate my other recruiting tools?
- What metrics do you focus on to prove the effectiveness of this solution, and where can I see these in my analytics dashboard?
- Can I speak to my future customer service rep about implementation and how exactly your organization will be involved?
- Walk me through the candidate experience.
- Can I store candidate profiles in this system in a way that is searchable for future candidate sourcing?
- Walk me through how recruiters post jobs, vet applicants, and leave feedback.
- How do employees outside of HR interact with this ATS?
- Do you have social recruiting capabilities?
- We use {{XYZ indispensable recruiting tool}}, do you integrate with it? If yes, how?
- What is the onboarding process after we buy this solution? Ask for specific steps and who in your org needs to be involved.
For those wondering what’s the right number of questions to bring to a demo, here is a piece of advice: ask as many as you can. If a vendor doesn’t have time to help you understand their product from the ground up, they are probably the wrong vendor.
FAQs
What is ATS?
ATS stands for applicant tracking system, a type of recruitment software designed to make it easier for companies to find, organize, and keep track of people who apply for jobs.
Read more: What Is an Applicant Tracking System (ATS)
How do applicant tracking systems work?
Applicant tracking systems act as a liaison between an employer and an applicant. Once an application is submitted, the ATS extracts and stores the candidate’s work experience, education, and contact information in a database. HR teams use the database to review applications, communicate with applicants, schedule interviews, and sometimes administer skills tests.
What is the difference between an ATS and an HRIS?
An ATS (applicant tracking system) is the core operating software for your recruiting team that deals with hiring records. In contrast, your HRIS (Human Resource Information System) is the core operating system of your human resources team and deals with employee records.
What is the difference between ATS and CRM?
ATS focuses on streamlining application logistics, while CRM (candidate relationship management system) builds relationships with potential candidates early on through engagement activities. ATS is used in the later hiring stages, and CRM is used in the early stages of candidate attraction and engagement.
Why is ATS software used in recruitment?
An ATS is used in recruitment to make the end-to-end hiring process easier. ATSs were initially designed for large corporations managing thousands of job applications every week. The use of software dedicated to specific purposes has become part of our everyday lives, and so has the ubiquity of the ATS in small and medium businesses. Teams of all sizes, with various hiring needs, can benefit from a tool that increases efficiency by streamlining tasks.
Are there any free ATS?
Yes, there are. Some of the best applicant tracking systems we've tested that offer a free plan or free trial include Manatal, which offers a free trial; Dover, which has a free-forever plan; and Recooty, which is free for one user. Check out our free ATS buyer guide for more options.
What is the best ATS for startups and SMBs?
Startups and small businesses tend to have a tight budget for recruitment tech, so the above free ATS could be a good starting point for such companies. Additionally, Workable, Zoho Recruit, and Recruit CRM are among other top SMB-focused ATS systems we tested that offer a good range of features at an affordable price.
What is the best ATS for recruitment and staffing agencies?
Recruit CRM, Manatal, and Zoho Recruit provide comprehensive features tailored to the needs of smaller agencies. On the other hand, larger firms with increased volume and complex recruitment processes may find Bullhorn and Avionté to be more suitable.
Final Advice for Buying ATS Software
- Know your needs: Get clear on the specific needs your ATS must satisfy. Meet with vendors and watch demos only after you are absolutely sure of your current ATS requirements and confident of your future forecast. Don’t agree to anything less (or more) than exactly what you need.
- Two-for-one ROI analysis: Being CFO-ready with an ROI report will refine your thoughts on why and how an ATS is an essential purchase for your team, which will lead to more clarity on which features to prioritize.
- Consider the context: As the sophistication of ATS platforms have become more sophisticated, the cost has decreased. This means capabilities like sourcing, CRM, talent re-discovery, and even top-rate analytics capabilities are readily available to most.
About Us
- Our goal at SSR is to help HR and recruiting teams to find and buy the right software for their needs.
- Our site is free to use as some vendors will pay us for web traffic.
- SSR lists all companies we feel are top vendors - not just those who pay us - in our comprehensive directories full of the advice needed to make the right purchase decision for your HR team.